Well we definitely have a few things to say about this dog care center... we were excited to hear a new daycare is opening in the area.
The area that they are located in is not very safe, there are multiple police cars patrolling.
There is no outside area for the dogs to use the bathroom... they are supposed to use the tile floor in the play pens and in their overnight rooms. No turf?! This is not very sanitary or even humane. Since no one constantly supervises the dogs, they will step in their own feces and pee.
They are also not supervised all the time (because supposedly a person watching them makes them territorial). This is increasingly dangerous, dogs are unpredictable and can become aggressive when playing with new dogs. This method is very unsafe to leave them unattended for even 10-15 minutes. Also the meet and greet they make you stand outside and "test" your dog with 1 of the other dogs. This does not accurately test behavior in a group setting and can still cause gaps for them to allow aggressive dogs. They also have no viewing cameras.
The "playpens" are incredibly small and do not give the dogs free room to play and run. You might as well be better off sticking them in your bedroom.
I would not trust this facility with the care of my dog due to the unclean and unsafe practices. They tried to justify their practices, but there is nothing that they could say to make this a okay place to bring your dog. read more