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    PetSmart

    2.6 (32 reviews)
    Closed 7:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

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    This is my miniature poodle

    Groomers and managers are really rude and disrespectful i took my dog to get groomed and he had no matting on him "mind you he never has matting" and i check him everytime i bring take him (hes a mini poodle) and i told the girl hes good he has no matting just wanting a bath and hair cut she said yes hes good and has no matting. I come back and she charged a dematting fee and charged me for a different breed than my dog is! Charged me for my dog being a "goldendoodle" and not a mini poodle because his hair makes him look bigger. The groomer Jordyn M lied and said that he had matting everywhere and "im lucky she didnt charge me more" her words exactly! And that the store manager Amy said to change my dogs breed from a poodle to a goldendoodle which is a $35-40 up charge! I escalated the problem and call corporate because this was the 5th time of them trying to change my dogs breed to get more money and when i told them that they had blocked my account from making anymore appointments! DO NOT TAKE YOUR PETS HERE TO GET GROOMED ESPECIALLY BY JORDYN M!!

    Sharan K.

    This store also has a medical care (Banfield) with a DVM. Been going here for years, large store, OK prices.

    you can

    you can see in the photo on the left my poor shihtzu after a professional bath and groom from pet smart at rochester rd , the picture on the right is mommy fixing my dog who couldn't see. thats my third time at pet smart, i gave them enough chances. after a $156.00 bill for a poor job on my two shihtzus. i dont understand how people don't complain about their services. i might start my own groom salon.

    Pet therapy, oh wow
    Patsy R.

    Had my little Pearl groomed here yesterday. Normally a growley, snappy dog if what's going on is not her idea, the grommer said she was sweet and calm. Her cut was cute. They also cleaned her ears and clipped her nails...she bites me even if I mention ...nails.... grommer must be a dod wisperer !

    Kaluahs new tags/collar.

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    Ask the Community - PetSmart

    Review Highlights - PetSmart

    It's common for hamster pups to wrestle with their siblings and it most likely happened before he even arrived at Petsmart.

    Mentioned in 2 reviews

    Read more highlights

    All American Pet Resorts - Rochester Hills

    All American Pet Resorts - Rochester Hills

    (27 reviews)

    This was my first time boarding my dog and I'm so glad that I decided to bring him here due to the…read morewonderful reviews. The girl on the phone was so nice and all of the workers that I interacted with were too. I knew that my pet was in great hands! I watched him occasionally through the webcam and it was so fun to watch him play. He loved the girls and he followed them around. I really liked the schedule and the amount of play time and walks that the dogs receive. Some boarding places may be cheaper, but this place is definitely worth the price and I wouldn't take my dog anywhere else. It was so cute to see my dog sitting on one of the girls lap during play time. He's very spoiled and it was so sweet that she let him sit there. He gets very anxious around new people and I was glad that he felt comfortable. I decided to place him in the boutique, which is meant for small dogs, but in the future I will probably put him in the Hills suite. There are always dogs in that suite and I don't want him to feel lonely at night. One night he was all alone in the boutique suite so I felt bad ): When we went to check him out they gave us a picture and a report card. This was so adorable!! I loved the picture so much. I was so happy with my experience and I will always bring my dog here for boarding. He misses his new friend Lulu!

    This was our first time boarding our dog so I don't have much to compare it to. I really liked…read morethat they have cameras that you can watch your dog. I also like that they are given 3 hours of playtime each day. Shortly after we dropped off Juneau we noticed someone had put her toy and slow feed bowl in her kennel. Then the next day we noticed there was no toy, bowl or cot. I had watched over a 24 hour period and nothing changed. I emailed and asked why this happened and I never received a response. She was being fed in a regular bowl, which she will eat too fast and choke. I also noticed a pee spot on the floor and was not sure if it was due to this or not. However, Juneau is just a puppy (fully potty trained) and used to going outside every couple hours, so I don't know if that was the issue or not. I never found out what happened.

    PetSmart - pet_training - Updated May 2026

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