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    PetSmart

    2.8 (93 reviews)
    Open 7:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Nola F.

    I came here to buy some dog toys foe neighbor's good girl. She is so fun and I really enjoy seeing her on walks so I decided to surprise her and her Dog Dad. I looked through the toy section and I had a whole lot to choose from. They have so many styles and types of toys..I was there probably half an hour just deciding what to get her. I finally decided on some chew toys and some squishy ones. You can get lost in this store. There is so much to look at. I also peeked in at a dog training class. You can tell the trainer is passionate about what he does and his love of dogs. This store is just great all around.

    Mary Ann C.

    I always have a good experience at this PetSmart. The isles are wide. The store is clean, and well stocked. I'm pretty basic when it home to my wt supplies. I pick up food and occasionally a new collar or a leash. The staff are helpful and they have walked me through how to use the dog tag machine. It's nice to know that they don't mind taking the extra time. Somehow there is hardly ever a wait to check out. That makes it convenient to stop in for just one or two items.

    Marlee with the Easter Bunny at Petsmart
    Andrea B.

    If you're looking for pet food, toys, bedding, literally any kind of pet supplies, chances are you'll find it at PetSmart. They also sell fish, birds and assorted reptiles as well. You can actually spend a nice amount of time looking at the pets they carry here. If you go here, don't forget to look at the adoption center where sometimes they have kittens or cats for adoption. During Halloween they also sell some really cute costumes for dogs and cats. At Christmas and Easter you can bring your pets here to have pictures taken with Santa and the Easter Bunny. The only negative is that some of the items they carry here can be a bit on the expensive side so keep that in mind. In the past I've used both the grooming and the vet services and I have nothing but positive feedback for their services. The employees here are always very helpful and friendly.

    The lady was rude and didn't explain why we couldn't go inside to look at the cats
    Wen-Ju C.

    Came to this location to look into adopting a cat, but the lady at the door was rude. She gestured no with one finger, glared at us, and proceeded to continue talking on her phone :(. Gave us really bad impressions. Do not recommend.

    Zhane has been grooming our first puppy at the Pembroke Pines location in Florida. She has been great with so much informative information and our puppy loves her. I only trust her cause she gives so much love and attention to our baby. And not only that but when I ask her when is the best time to groom her again, she lets me know and works out the time and appointments. She's friendly and kind and always super happy to see our Bubbles. Our baby is always super happy and relaxed when we pick her up. I trust her blindly.

    Lauren S.

    We visited this location to take pictures with Santa for our little munchkin. This was our first time at this location. It seems like each Christmas, we visit a new location for Santa pictures. We also needed to find a good harness because our baby has a bad back and the one we purchased years ago does not work-she is like Houdini and gets out of it every time. This store is massive. Usually for Santa pictures, there are signs leading the way but not this time. I was just listening for a lot of barking and looked for the crowd. The Santa line was all the way in the back of the store. I have never seen so many people and dogs on line for pictures before! We found the end of the line and waited. There were at least 15 people and dogs ahead of us! While we were waiting, I went looking for harnesses for the munchkin and brought them back to the line to see which one fit best. I found one, which we still have and is in great condition. We probably waited on line about 45 minutes to see Santa. This was not the best Santa but from my experiences, it seems like it is 50/50 with the staff dressing as Santa. Some are joyful and others act as if it's a horrible chore. When we were finally done, we walked around and let munchkin pick out toys and treats. She gets overwhelmed in pet stores so she struggles to focus! We picked out some things and checked out. For the most part, the store was well stocked and neat. The check out process took longer than expected as well. It was definitely a mission and I think we may try a different location for Santa pictures next time.

    My dogs injuries on her paws

    Please don't send your dog here! These people are negligent and treat pets like wild animals. I brought my dog to get groomed and received a phone call that my dog was taken to the emergency room because the negligent groomer cut my dog's skin in multiple places...The groomer tried to blame it on my dog saying she was moving too much but what dog doesn't move when scared!!!? My dog had two cuts on her paws and one behind the ear. My dog ended up needing antibiotics and wound care. It seems like the groomer wasn't even paying attention nor trying!!! 0/10 would never send my dog here again

    ! MASON the manager at the PetSmart in Pembroke Pines, FL demonstrated extraordinary professionalism and great customer service! I want to express my gratitude to him for his efforts and patience with me and my new Cavalier King Charles Spaniel. Mason answered all of my endless questions and helped me shop for my dog list (generated by A.I. chat Gpt of the best products for my pure breed). Mason successfully resolved my concerns resulting in a positively pleasant in-store experience. May Mason be properly rewarded with a raise and promoted for consistently providing exceptional managerial services! Thank you Mason!!!

    Toys for the pawty Luna is going to
    Sergio F.

    I found this PetSmart as the ultimate last minute shopping for a Birthday "Paw"ty / Yorkie meetup my Luna was invited to nearby. For one, this store is in a strip mall with free parking. That's always a plus! The store layout itself was pretty spacious and there was a large toy aisle. They have them pretty well organized for pup sizes and play style, as well as for cattos. Heck, they even have an "Emergency Toys" aisle built extra tough for police dogs (mostly German Shepherd size Kong's). There's also a decent variety of dog food available. However, I didn't see that many doggie clothes in the store. Lines at the cash register moved pretty fast, and the cashier who attended me was super pleasant (and of course a pet parent herself.) She even offered Luna a complementary treat!

    Dog
    Alejandra S.

    If your baby doggie needs grooming, ask for NIA!!! This is the best place for grooming! Nia is absolutely amazing with my 80lb goldendoodle boy. She greets him like if he was hers, always with tons of love. I don't know what I would do without Nia because I simply don't trust anyone else... Plus, she actually grooms him as I ask her to, never a cut nor any type of accidents; and that is gold.

    Chameleon for sale
    Austin B.

    This PetSmart is one of the best PetSmarts that I have ever gone to for a variety of reasons. The staff here is always so attentive and ready to help with any questions you may have and let me say they are very knowledgeable with the information you may provide them. They do their best to find the closest item they can think of for the thing you may be asking about. There is literally something for any type of animal you can possibly think of here they have hundreds of fish to choose from that you can buy depending on if you are a beginner or expert, they sell guinea pigs, chameleons, lizards many different animals as well as Birds! They have a variety of items they sell as well such as food, for Animals of course! And they have any type of brand you can think of. They also sell toys and even adorable outfits for dogs and cats. I recommend stopping in if you have a pet and you love them!

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    2 years ago

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    9 months ago

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    11 months ago

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    8 months ago

    Nia is the best. She treats my dog like her own and Donna loves her. She always goes above and to make us happy.

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    1 year ago

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    6 years ago

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    3 years ago

    Never enough cashiers. There is always a line about 10-15 people long to buy pet food. The worst

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    5 years ago

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    8 years ago

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    3 years ago

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    7 years ago

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    7 years ago

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    5 years ago

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    3 years ago

    Great store love the staff and ambience, they do a good job. The store is clean and efficient .

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    6 years ago

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    Ask the Community - PetSmart

    Review Highlights - PetSmart

    I don't know what I would do without Nia because I simply don't trust anyone else...

    Mentioned in 2 reviews

    Read more highlights

    PetSmart - petstore - Updated May 2026

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