1. PetSmart

0

Oxon Hill, MD

Cancel

Open app

Search

PetSmart

2.5 (58 reviews)
Open • 9:00 am - 9:00 pm
Updated 1 month ago

Services - PetSmart

Private dog training

Bath and groom only

PetSmart Photos

From this Business

You might also consider

Recommended Reviews - PetSmart

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Clipper marks on my dog's hair.

AVOID THIS PLACE AND THE GROOMER "NINI" AT ALL COSTS! Today I had the worst experience at this establishment. If you bring your dog to this grooming salon, avoid NiNi at all costs. Not even a trainee could do such a poor, low-quality job. I brought my 4-year-old Sheepadoodle in for a haircut and was very clear that I did not want his hair cut short, especially because it is winter and we go out with our dog frequently. After five hours, they returned my dog completely shaved, with terrible clipper marks, and then charged me $175 for a supposed "extra brush fee." I have no idea which dog that fee was applied to, since their intention from the beginning was clearly to shave my dog.

The back of his head is horrible! Who does this!
Msqueensag F.

O used the online app to schedule wash, nail clip and hair cut. I paid on the app and tipped by cash app. My cat Chicken received the worst haircut at the Oxon Hill location.

Rebecca H.

The store has a convenient location with a large parking lot. They have food, toys, unique clothing/items, an adoption center, and grooming salon. I came to buy a crate that I saw was in stock on the website. They had a large selection of crates, crate mats, dog beds etc. The store is just huge! Customer service was okay. People didn't really greet you when you came in or ask if you needed help or anything like that. The store was pretty empty (of customers) when I came.

Hikari Large Cichlid Pellets
Aaron M.

Petsmart in Oxon Hill, MD is my go to for All my fish needs. The selection of fish food, and aquarium needs is Always Top Notch. The staff is so friendly and professional they make each visit worth my while

Solid gold cat food
Bonnie R.

I go here for pet food and usually don't have an issue, however they do not move stock. Usually we check if the foods expired it would be maybe that month or the upcoming but 6 months??? Literally bought this last week as I was running out

Yolanda W.

My pup got his first hair cut today in Maryland at the Pet Smart in Oxon Hill. Quick check in, friendly employees, and my dog got a great cut. The bonus was that he was happy when I picked him up and that's my gage to know how well he was treated there. I highly recommend Michelle! I made an appointment with her based on seeing another customer picking up her pet and I asked who was the groomer. I'm glad I asked and we have found our groomer in Maryland!

Maryann M.

We love Tiffany our groomer at Oxon Hill Pet Smart , she treats our Stella like she's hers. She didn't know but I was looking thru a window and she was kissing Stella , I said wow how nice she said it keeps her calm as she's trying to cut her hair . Stella is still a puppy very anxious but she loves Tiffany and so do we . If your looking for a great , kind, caring and loving groomer go see Tiffany .

What the Heck is This Pet Smart in Oxon Hill?

I am BEYOND disappointed in this Store and couldn't post without giving this store 1 star that is doesn't deserve. My girlfriend was asked for a photo of her desired doggy cut and provided the photo as requested. And after giving them another chance after being disappointed before this one takes the cake. This is the worst cut I've ever seen in my entire 60 years of life. Our Yorkie looks worst then when we dropped her off. Love your Dog? Stay Away from this store.

Injured cat paw

See all

Photo of Liz D.
8
53
16

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

15 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Ujji B.
403
43
8

12 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Lve M.
0
10
1

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Marcus M.
88
153
12

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of V J.
23
41
9

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of S. T.
1
123
89

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 2 of 2

Ask the Community - PetSmart

Review Highlights - PetSmart

“Well long short, CeCe made her look BEAUTIFUL!!!!”

Mentioned in 2 reviews

Read more highlights

You might also consider

Park, Bark n' Scrub - Mobile Pet Grooming - Maria is a genius!

Park, Bark n' Scrub - Mobile Pet Grooming

(47 reviews)

Downtown

We started using Park, Bark n' Scrub many months ago due to the unreliability of our previous…read moremobile groomer. We are thrilled with the change! Danielle is friendly and reliable and most of all - she does a great job. We always go with a short cut on our Maltese for ease of maintenance and Danielle's cuts are very consistent. Our dog always looks the same, which is a big positive in my book. Other groomers have delivered inconsistent looks when we simply wanted the same haircut. The convenience of the mobile service is hard to beat too. It's a little more expensive than service at a brick and mortar building, but it's worth it in my opinion. You won't regret going with this business for your furry friend's grooming needs. Highly recommended. ***In the post-grooming photo of my pup, he'd had a recent vet procedure that resulted in a stitch in his forehead and a partially shaved right leg. Danielle was careful and attentive***

Okay, obviously having the grooming van come to your door is incredibly convenient. What you might…read morenot realize, it minimizes a huge amount of stress! Most groomers do multiple dogs at once--and your dog sits in a cage in the meantime. Not great. Maria is working with just one dog --yours--from start to finish--so it's way less stress for your baby. I should also mention that Maria is the best, kindest, most competent dog groomer in the DMV. Full stop. If you have a small dog, don't even *think* about going anywhere else! Not only will your furbaby be gorgeously groomed, you will have the peace of mind of knowing he is being cared for by 1) someone who genuinely loves dogs, and 2) is also incredibly talented and experienced. I don't trust my little guy with anyone but Maria.

From Head to Tail Spa - Post groom

From Head to Tail Spa

(233 reviews)

After several disappointing experiences elsewhere we finally found our go-to grooming spot! The…read moreteam here really understands anxious pets - they gave our nervous pup special attention and offered a quiet space to help her feel comfortable. However she didn't need it and was able to roam with the other dogs at the spa. Special shout out to Vee (Vi?)! She was super attentive and took the time to understand our preferences and make sure we were on the same page about the style we wanted. When we got home, our dog was her usual playful self (at other places, she'd come home stressed and subdued). It's clear they treated her with patience and care. The results were exactly what we hoped for! We've made this our regular salon.

The poor reviews I see here really confirm what I learned today: the owner has contempt for her…read morecustomers when they complain. To be transparent, I am copying my Google review here with added replies from the owner to really paint the picture. MY ORIGINAL REVIEW: There's roughly a $50 difference between a grooming that includes a trim, especially a dog that's only 12lbs, and that's too big of a difference to get it wrong. I don't have the time or patience to wait for someone to fix the poor job they have done, so it's just easier to never come back. THE OWNER'S REPLY: Thank you for your feedback. At checkout, you expressed concern about the price of the full groom, which had increased by just $10 since your dog's previous appointment in January 2025, nearly two years ago. She was groomed by the same groomer who cared for her on previous visits, and no concerns about the haircut were raised at the time. We appreciate your past visits and wish you and your dogs all the best. MY REPLY TO THAT REPLY --SENT VIA EMAIL: Instead of recognizing the bad quality of the cut, you went on the defensive and put it back on me with irrelevant talking points. Crazy. Look: I paid the stated cost, so that isn't the issue being raised. It's not getting what I asked for and the quality not matching the higher asking price is the real issue here. How are you not embarrassed? But back to your reply: it's now HOW you replied that creates a whole other issue: it's a bad look for YOU to not own the poor outcome. No apology and no offer to make it right, together with your moot response on Google, makes you look like an asshole. And what that costs you now is bad word of mouth: to ensure anyone I know with dogs stays away from your business. **** END **** FINAL THOUGHTS: Guess if you don't say anything WHILE INSIDE the store and only determine the bad quality LATER when you have more time, you're shit out of luck in the eyes of the owner. Jodi, look at your other poor reviews and how you treat people who speak up. You fucking suck at customer service. Your pride will be your downfall.

SheDope Grooming

SheDope Grooming

(5 reviews)

I booked with this groomer because her written communication looked very professional and so did…read moreher work, but the in-person experience told me it was Chat Gpt!. When you arrive, she meets you at the gate behind her house with a bonnet on her head without greeting you at all. Her plan is to take your dog and walk away unless you speak. The energy was so cold that I ended up speaking first because I felt uncomfortable. I almost canceled the appointment because something felt off, but I gave her the benefit of the doubt. I should've followed my instincts and left. She also charged a $30 matting fee, even though I didn't feel any matting myself--but I paid it without questioning. She texted me at 11 and informed me that he would be ready in an hour to an hour and a half but wait for the next message. I headed to her house and once I was parked I received the exit text. I never received the exit text until 1:20 PM . She claimed she sent it at 11:59, but it never delivered to my phone until I was outside of her house. As soon as the message reached me, I thought I was completely on time. Her own instructions say she has bad service so if she can have bad service other ppl can too. She informed me that I missed the grace period. I explained that the message had just come through. Her response was, "Did you not read the entire message?, I told her I thought after I received this message I had 30 mins but I was already outside of her house. After she saw I wasn't going to pay an additional late fee she just told me to meet her at the gate. This is exactly why a business with bad service should call--not rely on unreliable texting. When she handed me my dog, her face was angry and she still didn't speak, didn't greet me, and had an attitude. And what concerned me most was that my dog wasn't wagging his tail or acting happy afterward, which is not like him. If she treated me that rude, I can't help but wonder how badly she treated my pet. I was shocked at the way I was treated as a new customer. Between the lack of communication, the rigid rules, the attitude, and the fees on fees. I said never again. I prayed over my pet and I would never go back even if I could.

Great experience from start to finish! Booking was easy and they were able to get Prince on the…read moreschedule quickly. I was called 30 mins in advance giving more than enough time to arrange pickup. I can tell they took their time with Prince, his coat is so shiny and smooth and all of the added services were nicely done. I definitely plan to book again in the future :-)

Leila Knows Best

Leila Knows Best

(16 reviews)

Unfortunately we can no longer recommend Leila Knows Best for dog boarding. We were frequent and…read moreloyal clients for years, but the relationship changed over the last 10 months as Moe increasingly focused on how to extract more money from us instead of cultivating a continued positive client relationship. It started with less and less updates and photos when we boarded our dog. When Moe did provide updates it was usually in conjunction with an offer to purchase credits for future stays (which we did and later came to regret). Then Moe started asking us to pay additional fees for stays we had previously negotiated and paid for, going so far as to request those additional fees while he was already watching our dog. This behavior started to make us feel uncomfortable in continuing to use his services and more concerned about leaving our dog in his care. Moe's behavior did not present as someone thankful to clients that consistently supported his dog watching business. We had been loyal clients for years and, this year in particular, had already used Moe's services nearly every month with more scheduled trips through the rest of the year. Despite our concerns, we continued to use Moe's services since we had pre-paid for two more stays through the end of the year. That changed when we requested to reschedule one of the stays. Well in advance of the trip, we asked Moe if he was available for a week the month before our trip. He confirmed he was, but when we requested to reschedule our original trip to that earlier week and use the pre-paid credit, Moe stated he was no longer available. When we referred him to the cancellation policy on his website, he offered the credit, but wouldn't let us use it until the end of the year. We reminded Moe that in the years we've consistently used his services, we have never rescheduled, and explained the importance of rescheduling our trip. Moe subsequently offered to board our dog for the requested week, but wanted an additional $150, despite our pre-paid credit exceeding the amount of time we were rescheduling for. We felt hustled and tried to handle this issue privately, but Moe stopped responding to us. Unfortunately we have lost over $1,000 in pre-paid and unused credit--a costly mistake that we won't be making again. We're sad that our relationship soured in this way, but we could no longer trust Moe and would suggest prospective clients be cautious about doing business with him.

The best pet sitters ever! Our pup Prince was in great hands , i knew from the moment I dropped him…read moreoff. Moe made us feel very comfortable leaving him with him. He right away won Prince trust with cuddles and Leila Moe's dog was the sweetest ever!! She was so sweet to Prince , even when prince would jump on her and bark ( as he is still a puppy ) he is extra playful! I recommend to anyone who does not want to leave their pup alone for a few hours or day. They will care for your pup / dog with love and just as of it were their pup. They also shared updates with me through the day, with pics and i just felt at ease. So happy to have found them and we will use their services in the future for sure! Also, thank you for the last minute accommodation!

PetSmart - pet_training - Updated October 2026

Loading...
Loading...
Loading...