Dogtopia of Cherry Hill is wonderful! We bring our puppy here for fun, and she absolutely adores…read moreit! We love that we can "spy" with the webcams in every room. There are 3 rooms- City, Beach, and Park. There's also a small outdoor space for the dogs to play around in. They separate the dogs by age and size, and always seem to have a good ratio of staff to dogs. They also do a lot of theme days- where they have pool time, give the dogs special treats, and photos. It's very conveniently located in front of the Old Orchard Community, and they even offer curbside now with COVID-19 so they will come out to your car and take your dog.

I recently worked at Dogtopia and was unexpectedly fired without being given a clear explanation or…read moredetailed reasoning. Up until that point, I genuinely believed I was doing well, as multiple people had complimented my work. I never had issues with pet parents, and no manager ever discussed concerns about my performance with me before terminating me. What made the situation more upsetting was that I was never told my performance was lacking or given any opportunity to improve. Instead, a coworker falsely claimed that I was not doing my work when management was not around. This coworker frequently questioned my actions to the owners, even in situations where I was following procedures correctly, and would belittle me to other staff members. In addition, this employee was regularly included in supervisor meetings despite not holding a supervisory position. They often had access to private information about employees due to their close involvement with management, which I found highly unprofessional. Employees who are not in management roles should not be involved in meetings or discussions they are not authorized to participate in. Because I was new, I feel management chose to believe this coworker's claims instead of addressing concerns with me directly. After I was terminated, I learned that staff members had been told a different reason for my firing than the explanation given to me, including claims that I was "disrespectful" or "spoke back." To my knowledge, I never behaved disrespectfully toward management or anyone in a supervisory role. Overall, I believe the situation was handled unfairly and unprofessionally. I should have been informed of any concerns and given the chance to improve rather than being blindsided and terminated without communication, especially as a new employee who was genuinely trying their best.

I did not end up using them because I live outside of their service area. But they were very…read moreresponsive to my inquiry! He was also very kind and helpful.

From the owner: Family-based business providing loving pet care services including dog boarding, dog walking,…read moredrop-in visits, light grooming and doggy daycare.

I am from Pittsburgh and was traveling to Cherry Hill, NJ for an event and our dog could not stay…read morewith us in our hotel. I scrambled to find boarding in Pittsburgh and nothing was available. I decided to look at options in the NJ/Philadelphia area. I have never boarded my pup before and was very nervous about it, for multiple reasons. 1) I don't think it's ever easy for anyone to leave their fur baby, 2) our pitbull is leash reactive and barks at other dogs on a leash- we are actively getting him training, but it's something he is still working on. I was nervous to take him to a boarding place in fear that they wouldn't be understanding with my dog. I heavily researched boarding options in NJ/Philly and found Lakeside. I inquired on their website about the dates I needed boarding and heard back quickly that those dates were available. I gave them a call and they were SO kind and answered all of my questions and expressed an understanding about my pup and his behavior- they said something along the lines of "we are very used to barking dogs- it's not something we are worried about at all", which made me feel relieved. Our pup, Axel, doesn't bark at dogs unless they are on a leash, but I was still worried. We had to leave a deposit in order to reserve our stay, which was no problem. Dropping him off was a breeze. I just called and let them know I was here and we took him to the drop-off/pick-up area. I gave them Axel's prepacked food, his blanket, and some toys. They encouraged us to give them a call whenever we wanted to check-in on him and they let us know they would post on Facebook the next day with some photos. Keep in mind... this was my first time dropping off my pup at a boarding place. So I was nervous. I called MULTIPLE times, and they NEVER made me feel bad about calling and always took the time to go check on him and give me the most up-to-date information on how he was doing. This eased my mind so much. I love that this kennel offers the pup their own outdoor spot, in addition to their indoor space. I also love that they offer one-on-one time with staff for an additional charge. Axel is a rescue dog and he spent a lot of time in a kennel situation in the past- so I wanted to make sure he got some one-on-one lovin' and attention. I was able to schedule Axel to get 3 walks with staff over the weekend, which I am sure he loved. Picking him up was a breeze and Axel clearly had relaxed a lot since his initial arrival- he was jumping all over the staff, giving them kisses- he clearly loved them :) The prices here are SUPER reasonable. It was under $100 for two nights and multiple walks. I am so glad we went with Lakeside :) If I find myself needing boarding in NJ again, I know exactly where I will go!

We board our precious kitty cat Alfie here and he always is well taken care of and comes back home…read morehappy! Staff is friendly and patient, facility and grounds always are clean and they're open 7 days a week. Even when we move further away, we will keep going to Lakeside for our boarding needs. We'll always miss Alfie poo when he's away, but always know that he's in good loving hands during that tough period of feline absence.

I stopped in with my new brother, Finn, to see what this spa experience was all about. Wow, the…read morehuman who groomed me was good! I look amazing! 2 paws up.

Champ's Dog House took wonderful care of my 14 year old yorkie mix- they were very clean and…read moreprofessional and my dog seemed very calm after his grooming- he also looks great too! I highly recommend bringing your pup to Champ's. My groomer was Glenda (she was fantastic) however I think all the groomers there do a great job!

Excellent experience with staff during drop off, pickup, and communication. I feel my dog was well…read morecared for and my dog's smile says it all. She had a blast at doggie daycare and I appreciate the ease of dropping her off and letting them handle the rest. The staff is very tentative and ready to put you at ease. These winter months are hard to get enough exercise in, so I recommend the doggy daycare for any active dog. They do offer multi-package discounts so that's nice. During boarding sessions, I love that they provide the food so I don't need to remember to bring food and everything. They get to play with the daycare doggies during the day and then sleep soundly in their rooms at night. The living quarters are very nice and they do offer different sizes for your dog's preference. I'm very happy with our stay and would highly recommend them. They do require an extra flu vaccine for your dog but that puts me at ease really, so that wasn't a problem: just something to make sure you have before going in. They offer a trial session for doggy daycare to make sure your dog is a good fit and I highly recommend using them for either daycare or for boarding. If your dog is a little nervous around other dogs, they do offer private play with a staff so no worries if they are not dog friendly, they just need to be 100% people friendly. Woof woof!

K9 Resorts is an amazing facility. The place is immaculate, the staff are loving and caring. I…read morewould never trust my baby to anyone else while I'm away.

My pitbull mix has been going here for years. I take him for group plays on Saturdays to burn off…read moreall that energy. He loves it here and the staff is great also. I board him here as well a few times a year when I fly out of the country. They never disappoint and are very accommodating. Anna, the groomer, is the best for bath and nail trim after his long stay. Quite frankly, my dog is not an easy specimen when it comes to nail trimming. Anna is patient and kind and my dog loves her. I would highly recommend Best Friends for boarding and grooming!

I have taking my dog (for grooming) for over 10 years. Anna the groomer takes her time with my pet…read moresince he has a slight health issue sometimes. His leg might bother him etc. She takes real good care of him when he might be hurting a little. I trust her with my pet a ans Rusty loves he is always happy when comes to best friends. Thank you anna your the best!

I have use the boarding for several days and was very satisfied. I also have used Grooming…read morefacilities and was very please. Happy that I found Malis, definitely be returning.!

Love the way they care for my puppy! Friendly and flexible with their hours and our needs.read more

We made an unannounced visit looking to board our two dogs…read more First impressions where great, was very clean, no oders. They offered a tour of the facilities which where very clean and organized. We made a preliminary grooming appointment before the boarding and my dogs were treated like royalty. They did a great job grooming them and keeping them comfortable while they were in their care. Their prices for grooming and boarding where very competitive. We look forward to having our dogs cared for while we are on vacation. Thank you guys for all your hard work.

The staff and the owners of Country Pet Lodge are really wonderful. During a recent stay our pups…read moreneeded some minor medical support and the owners personally took them to the vet to make sure they were ok. Truly appreciated the peace of mind to know that they are so dedicated to their business and the pets and pet parents they serve. The grooming services are also very good.

I have two Golden Retrievers and have worked with K9 Basics for both of them-- one who completed…read morethe day training program about 2.5 years ago, and another who is currently in his second week of day training. My first dog, Honey was honestly a terror at the beginning. She was my first dog ever and I had zero experience dealing with the behavioral issues we were facing. What I learned quickly was that those "issues" were really a lack of structure - and K9 gave us exactly that. From the very beginning, they were extremely transparent about the training process. They explained that while the day training program gives your dog a solid foundation, they also offer open group classes throughout the week so owners can continue working with their dogs, and that consistency at home is KEYYY!! When Honey finished the program, she wasn't a perfect angel overnight, and I think that's what people expect, but Honey knew her commands. Just as important, I had to learn what she had learned and how to apply it consistently in everyday life- because training does not stop when you go home. Honey and I attended as many open group classes as our schedule allowed, and those classes helped us build trust and confidence together. When I put on Honey's collar first thing in the morning, she's excited. She is ready for the day. I have worked with my dog so much that I hardly even need to press a button, she just listens and knows her stuff. K9 Gives you all the tools to succeed; it's up to you to use them and be consistent. My second Golden, A male is currently going through the day training program. With him, we were dealing with some people- socialization issues and nervousness in new environments. By just his second week, he has already warmed up to the facility and the trainers, which shows how much effort and individualized care they put into each dog. I'm really looking forward to continuing to show up with him, attending group trainings, and helping unlock that confidence so he can become the social Golden boy I know he is. My newest learning curve is figuring out how to work with both of my dogs together, and I know K9 will be right there with me every stop of the way as I learn. I truly trust K9 with my dogs and will continue to trust them with any future dogs. If you're not willing to put in the time and effort to continue training at home, this program may not be for you. But if you are, you'll find that K9 Basics is an excellent investment. They give you everything you need to be successful.

The true measure of a good business is not only the level of service they offer when things go…read morewell, but how they handle things in unfortunate situations. And for that reason, K9 Basics, Clif Wyck Farms Kennels and the owners Lisa & Brian, get the lowest possible rating. I signed up my 3 year old Pitbull, Iris, for their Board and Train program. The cost is $3,500. Iris was assessed and a 3 week training was recommended. I dropped her off on 2/14 and was tentatively scheduled to pick her up on 3/7. On the morning of 2/27 after being there for 14 days Iris got violently ill . She had diarrhea and began excessively vomiting. Lisa determined that Iris's condition couldn't wait for my emergency contact to get there and decided to take her to the vet. X-rays were taken and showed a foreign material in her stomach. I was told if this was still in her stomach by the morning that emergency surgery would need to be done. She was admitted overnight and given medication and IV fluid. The next morning the X-rays were taken again and the foreign material had moved from her stomach to her colon. The foreign material was no longer a threat and Iris was able to be released. As soon as I got her home from the vet she had a bowel movement which appeared to consist of either mulch, saw dust or some sort of grains or seeds. This same description was in her vet report as being in her vomit. I sent a picture of this to Lisa who I had been in constant communication with throughout. She called me and told me there was a 100% chance that Iris did not ingest this material while in her care and insisted that it happened prior to coming to training. Keep in mind this is day 14 of her being there. Now I understand this is a possibility but to say 100% is in my opinion ridiculous. My vet bill was $2,400 and I was also charged $350 to transport Iris from the kennel to the vet. Although I consider that transport charge excessive (profit from my misfortune), these charges were all clearly listed in the contract I signed. However I no longer felt comfortable bringing Iris back for the remainder of training. I respectfully asked for a refund for the last week that she would no longer be attending. Lisa responded by explaining they have only issued a refund once in the 14 years they have been in business and that was because a dog had to get their leg amputated due to their negligence. I asked her to please discuss with her partners and reconsider. Later that day I received a call from one of her employees telling me that Lisa and her husband would not be issuing me any refunds and my only option was to complete the remainder of training. I called Lisa immediately but she stopped accepting my phone calls. As for the training itself: I will preface this by saying, Iris only completed 2 of the 3 weeks they recommended, but it did absolutely nothing. She left with all the issues she arrived with except now when I go to put the shock collar/ e-collar (semantics) on her she runs into her cage and trembles. If you are the type of person who can administer pain to your dog while they look to you in fear for not understanding basic commands this training is for you. Even then, proceed with caution and know that if something goes wrong they will take no accountability. I too own a small business and it pains me to leave my first negative review but I am left with no other options besides social forums, credit disputes or legal action.

The true measure of a good business is not only the level of service they offer when things go…read morewell, but how they handle things in unfortunate situations. And for that reason, K9 Basics, Clif Wyck Farms Kennels and the owners Lisa & Brian, get the lowest possible rating. I signed up my 3 year old Pitbull, Iris, for their Board and Train program. The cost is $3,500. Iris was assessed and a 3 week training was recommended. I dropped her off on 2/14 and was tentatively scheduled to pick her up on 3/7. On the morning of 2/27 after being there for 14 days Iris got violently ill . She had diarrhea and began excessively vomiting. Lisa determined that Iris's condition couldn't wait for my emergency contact to get there and decided to take her to the vet. X-rays were taken and showed a foreign material in her stomach. I was told if this was still in her stomach by the morning that emergency surgery would need to be done. She was admitted overnight and given medication and IV fluid. The next morning the X-rays were taken again and the foreign material had moved from her stomach to her colon. The foreign material was no longer a threat and Iris was able to be released. As soon as I got her home from the vet she had a bowel movement which appeared to consist of either mulch, saw dust or some sort of grains or seeds. This same description was in her vet report as being in her vomit. I sent a picture of this to Lisa who I had been in constant communication with throughout. She called me and told me there was a 100% chance that Iris did not ingest this material while in her care and insisted that it happened prior to coming to training. Keep in mind this is day 14 of her being there. Now I understand this is a possibility but to say 100% is in my opinion ridiculous. My vet bill was $2,400 and I was also charged $350 to transport Iris from the kennel to the vet. Although I consider that transport charge excessive (profit from my misfortune), these charges were all clearly listed in the contract I signed. However I no longer felt comfortable bringing Iris back for the remainder of training. I respectfully asked for a refund for the last week that she would no longer be attending. Lisa responded by explaining they have only issued a refund once in the 14 years they have been in business and that was because a dog had to get their leg amputated due to their negligence. I asked her to please discuss with her partners and reconsider. Later that day I received a call from one of her employees telling me that Lisa and her husband would not be issuing me any refunds and my only option was to complete the remainder of training. I called Lisa immediately but she stopped accepting my phone calls. As for the training itself: I will preface this by saying, Iris only completed 2 of the 3 weeks they recommended, but it did absolutely nothing. She left with all the issues she arrived with except now when I go to put the shock collar/ e-collar (semantics) on her she runs into her cage and trembles. If you are the type of person who can administer pain to your dog while they look to you in fear for not understanding basic commands this training is for you. Even then, proceed with caution and know that if something goes wrong they will take no accountability. I too own a small business and it pains me to leave my first negative review but I am left with no other options besides social forums, credit disputes or legal action.

The kennel staff and the owner in particular, are nothing short of wonderful, caring, considerate…read moreand most of all knowledgeable with respect to care and comfort of your dog while in their charge. I have been a client for nearly four years. Jackson absolutely adores the owner and the staff. He wiggles his backside like he is greeting his best friends each morning at drop off. He really doesn't want to leave at day's end and tries his best to sneak back in! He has enjoyed a few new experiences such as playing in the sprinkler - he thoroughly enjoys the homemade pumpkin pops that are made with a bit of extra love. So much nicer of a place than those that do not have outdoor facilities - the yards here are groomed and kept immaculate. Give them a try; your dog will love you even more for it!