I've known about Ace of Spays for several years. I first heard about them through a friend's…read morerescue, so after rescuing a cat this fall, they were my first-stop for advice. They were wonderful. Dr. Cobb got back to email questions-- and I wasn't even a client, not at that point. So anyone complaining about not getting a call back-- did you check the number you were calling? Whenever I've called Ace of Spays over the last 2 months, if I left a message, I got a call back. The only time the phone rang without anyone picking up was this past Friday when I was dropping off my cat for a neuter; I had a quick question, but I was in the parking lot, so I just went inside, figuring worst case scenario I could drive the 3 minutes back home to get the paperwork I had forgotten.
First, I want to note how amazing everyone on staff that I had contact with has been-- both before bringing my kitty for his surgery and since. As I said, I first contacted them about advice for a female cat I had rescued. I was trying to find her a longer-term rescue. I had taken her in during the cold snap we had at the beginning of December. I was hitting brick walls wherever I turned; no organizations within 100 miles of where I live would help. And when the cat started to go into heat, with an intact male in the house awaiting his neuter appointment, that wasn't a good mix. I needed help, and Ace of Spays put me in touch with a rescue that actually helped. They gave me a list of different organizations that I could reach out to, but stressed one in particular, which wound up being the group that helped get the cat the care she needed.
Second, Ace of Spays offers the highest quality care. Don't let the lower costs scare you away. Several years ago I had another pet neutered at a different vet. I received little to no instructions beyond the appointment time. No options for pain meds. Not even instructions on whether or not kitty should be confined after his surgery. Nothing. So I was pretty surprised to see the detailed instructions on what to know before the surgery, what to know after the surgery, and about pain meds as an option when I made my current kitty's appointment. I was actually upset, thinking about it, especially since the other vet charged just a few dollars shy of $500 for the exact same surgery which Ace of Spays charged, with 3-days of pain meds, only $185. With the other vet, I was told more than half the cost went to anesthesia. With Ace of Spays, my cat got the same kind of care, but I think with their specialization in spay and neuter, they have more expertise than a regular vet. Also, with the pain meds were a liquid (meant to be given orally), they gave me pre-measured syringes. So there was no guesswork about how to get a pill into a cat who refuses pills (even in the little pill pocket thingies or rolled into a churu treat).
And everything was easy to schedule online, easy to pay the deposit, and easy to pay the balance. And, if I had questions-- they were either a phonecall or an email away.
Highly recommend. They do good work, necessary work and are literally life savers.