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    PetSmart

    2.2 (31 reviews)
    Open 9:00 am - 8:00 pm
    Updated 1 week ago

    Services - PetSmart

    Bath and groom only

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Covered in these sores
    Nita B.

    Took my Goldendoodle in for grooming care. She came back with terrible blisters and rashes that took weeks to heal. The vet informed us that they likely were not cleaning their tools in between groomers and not to use them again.

    My dog learned so much and I did too!
    Catherine C.

    After 5 weeks of puppy classes I'm so happy. The teacher was wonderful and patient. The staff helped me find the right treats for my puppy.

    GIGANTIC puppy welcomes you in!!  Grab a basket, and risk being licked to death!!
    Dave E.

    What a beautiful, modern, and well-organized store! We just moved from the "Tacoma side" over to the "Gig Harbor side" (Port Orchard actually) and have been traveling back to the Tacoma Petsmart location for grooming of our Shih-Tzu and for other doggie needs. This new location, right by the newly-opened Fred Meyer Marketplace in Gig Harbor is way more modern than the one we're used to, with a really nice organization and layout. Great job merchandising this new store. Great addition to the overall Gig Harbor services scene - yes it's a "chain store" and all that. I get that. But having worked with this chain for years, this new location takes it to a new level. SUPER nice and helpful staff as well. Dave

    Zoe S.

    If you think the new PetSmart is going to be a nice addition I'm Gig Harbor that takes care of their animals, you're wrong. I went into the new PetSmart thinking that it would be a nice store that cares for their animals. Especially their fish. I was so disappointed. When I walked in I was greeted to happy smiling workers. So, I assumed that the store would be as nice as the workers. Nope. I walk over to the fish department and I start looking at the large selection of fish they have. EVERY SINGLE CONTAINER HAD SOME SORT OF DISEASE IN IT. I was so disgusted. I notified some of the workers about their fish and they just said they knew. If they knew about it then why were they selling really sick fish in their store?! I had to walk out of the store right away after that. The new PetSmart is just a store that is trying to make a profit. They don't care whether their fish are almost dead or very sick. They just want your money.

    Sanitary cut? Nope not at all

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    3 months ago

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    1 year ago

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    2 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    5 years ago

    The Gig Harbor Pet Smart groomed our Doodle today. It was his first "hair cut" and they did a great job. He has never looked this good.

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    7 years ago

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    6 years ago

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    7 years ago

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    Ask the Community - PetSmart

    Review Highlights - PetSmart

    I was going to PetSmart last year but fell out of love with the grooming team that used to be there.

    Mentioned in 2 reviews

    Read more highlights

    K9 Design Grooming Salon - A better treat, organic  freeze-dried treats now available!

    K9 Design Grooming Salon

    (58 reviews)

    I can't believe I haven't written a review yet! Most loving dog owners know how hard it is to find…read morea grooming salon you can truly trust. I found K9 Grooming through Yelp and I'm so glad I did. We drive 30 minutes to get here and I won't lie, the salon is pricey. It usually costs me around $300 with trip for a standard Aussie and mini Aussie regular groom. But it is absolutely worth it. My dogs are my babies. We have a 6-year-old Aussie we've had since he was a puppy, and we recently added our rescue mini Aussie who is now 8. Our rescue has extreme anxiety from her past trauma, including living in a hoarding situation. The team here treats both of our dogs like family. I've never once worried about the way they're cared for. The salon is spotless. Anytime I walk into a grooming place that smells like urine or feces or is chaotic with constant barking, it's an instant red flag for me. K9 Grooming is completely different. It's clean, calm, and you can even watch your dogs being groomed so there's no mystery about how they're treated. Recently our neighbor warned us about fleas in the area, so I called K9 as a concerned pet mom. They were so helpful. They told me they'd start with a regular bath and, if they found any fleas, they'd do the treatment and call us so we could prep the house. Sure enough, they found a few a went forward with the flea bath. They provided me with helpful information and next steps. I sincerely appreciate the level of care, transparency, and customer service the staff provide. I could never take my dogs anywhere else after coming here.

    We've been taking our girl Mila here for over 3 years now, and we truly couldn't be happier with…read morethe service. Australian shepherds have very thick double coats, she requires grooming at least every six weeks. From the front desk, all the way back to the groomers they're always so professional, and Mila is always so extremely eager and happy to go there; that says so much. I've had my fair share of very bad grooming experiences, with this very dog. K9 Design Grooming Salon has changed my perspective and Mila's perspective on grooming experiences. We used to live extremely close to the Salon, but we recently bought a house in Olympia and still make the drive! We love K9 Design Grooming!!

    Mud Bay - Porsha and camri best friends forever.

    Mud Bay

    (26 reviews)

    Oh my goodness! We have been in Mud Bay multiple times, each time has been a great experience…read more Today, was life changing. We walked in to get our pups weighed and to figure out a rain jacket for our boy Flip Flop. SeKai, a wonderful sales associate came over to help out, especially with the re-hanging of the tried on jackets. Realizing that Flip Flop was acting anxious and asked us if we have ever tried a thunder vest. Ummm nope, thinking do they really work?? SeKai was pretty much no pressure, try it, if you like it get it if you don't no worries. So she helped put it on, and with in seconds my anxious pup is calm. Of course we got it! It's not the vest I am reviewing here of course, what I want to say is what a wonderful environment Mud Bay is, and how employees like SeKai make it that way. Our appreciation soars with the kindness, knowledge, and the love of animals we felt today. Thank you for making a difference in our fur babies life and thank you for taking the time to do so.

    I've always taken my fur baby Porsha to this mud bay and we have always had the best time finding…read moretreats and food and toys for her. Last month she was diagnosed with an aggressive sarcoma (tumor) in her mouth and I went straight to this location for soft food for her and they were helpful and kind and took the time to pet Porsha and listen to her needs and help find solutions. We went back again when I could t get her to take her meds and got some pill pockets and bacon flavored fruit roll ups to hide her pills in. Again, they were so kind and helpful. We are helping our baby cross the rainbow bridge this weekend and we made one last stop to Mud Bay for her last couple of days food and treats and my daughter brought her in and the staff went above and beyond as always. She came home crying, so grateful for their kindness and the love they showed Porsha. I will always recommend this location and this company. Thank you again to the amazing employees and their dedication to their job and our pets.

    PetSmart - petstore - Updated May 2026

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