Cancel

    Open app

    Search

    PetSmart

    2.3 (41 reviews)
    Open 9:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Well of course I am!
    Donna T.

    I am way overdue for writing this review. I am writing it for the training service my daughters dog received or did not receive. (We paid around $130 for training classes) My daughter adopted a dog from a shelter. We do not know if he was around other dogs or children. And unfortunately we know he has a few issues from his first owner. He is part golden retriever and lab. He does not like people on bikes, motorcycles, strollers pretty much anything with wheels. He starts barking, jumping and running back and forth if possible. He does the same with some people and small dogs. My daughter signed up for 4 week training classes so he could be around other dogs and other people. She talked to someone before paying to make sure that's what they were planning on doing with him. The first day of class the lady instructor told my daughter (after only 5 minutes) that he would have to have private lessons for an additional charge. That he could not attend the class today. She did not try to do anything with him. The lady said she would call my daughter the next day to discuss a plan for her dog. So my daughter left the class. 3 weeks pass and no call. My daughter called a few times but the lady was off or was not able to come to the phone. Huge run around. Finally the lady calls my daughter and said it would cost more money for private lessons and they could start that Friday. The total now was $219 for a four week course. We were fine with the cost if we see results. Well, we saw NO RESULTS. Why you ask. Well my daughters dog was NEVER around other dogs, the instructor did nothing with the dog except have my daughter walk him around Petsmart and feed him treats. We could have saved $219 and walked him there for FREE!! He did not learn anything. All he did was eat 25-50 treats per session and come home. I would not recommend this training to anyone. Save your time & money. I would give ZERO stars or negative stars if it was possible.

    Med RX Feline Diet.   One cashier to a 20 plus in line.
    Bethanne A.

    One cashier for 20 people ahead of me and 30 behind. That is just ridiculous. Now I have a Siamese and she have "issues". Not knocking her because I too, have "issues". She is on multiple Compound Medications that can only in another state and one on the Pharmacy website. What came I for was the Alligator Food she needs too eat due to allergies. It with nearly $3.50 a can and she would me to open a fresh can daily. I also needed the dry food they carry, as well. My complaint is dogs have a side and cats have a side, but I couldn't find her food and stood at Banfield Counter for 15 minutes until somebody came out. I had to ask where it was. All prescription diets are for cats or dogs are located in the dog section..Didn't make sense to me...I have i needed and stood in that dang line for 30 minutes. Anything for my baby girl. This picture was when everybody was shopping...

    Shaved Havanese

    See all

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 22
    Thanks 0
    Love this 13
    Oh no 0

    5 years ago

    Helpful 4
    Thanks 0
    Love this 5
    Oh no 0
    Photo of R R.
    0
    3
    1

    3 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Tif S.
    0
    44
    4

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    7 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Anh L.
    866
    1188
    2153

    11 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Zach in grooming is the best! I've gone to other groomers but was never happy with the results!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of L W.
    0
    4
    1

    10 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - PetSmart

    PetSuites Cypress

    PetSuites Cypress

    (39 reviews)

    We've been taking our German Shepherd, Crosby, to PetSuites Cypress for three years, but after…read morecountless inconsistencies, we can no longer trust them with her care. At first, we appreciated their services, but over time, the issues piled up: - Inadequate cameras in the play area that don't cover the full space, leaving us unsure of what really happens. - "Pawgress" reports included photos of other dogs, not Crosby, making us question if she was even getting the attention we paid for. - Fearful reactions--Crosby started shaking and whining at drop-off, which she never used to do. - Unfulfilled services: Multiple times, we paid for grooming (including Furmination) only for her to come home completely untouched, despite wearing a bandana like she'd been groomed. Staff apologized and promised refunds, but nothing changed. The final straw? After her last "grooming," Crosby came home filthy, stinking like creek water, and with thick layer of loose fur--proof she hadn't been brushed, let alone Furminated. When I complained, they offered a refund (still not received). It's heartbreaking to leave after three years, but PetSuites has repeatedly failed our trust. Crosby deserves better, and so do you. See the photo--this is how much fur came out after her supposed "groom." Unacceptable. Do better, PetSuites. Even then, we won't be back.

    I took my dog here and was turned away after waiting for almost a half hour for the registration to…read morebe completed. There was a glitch in the system. After all that time and after speaking with someone on the phone extensively the day before, I was told that he was missing the dog flu vaccine and that it's required. The person who I spoke with the day before did not mention this. Also, this is what it says on their website: Recommended Vaccine Canine Influenza: We accept the 12-month Canine Influenza vaccine (It is not required but is recommended when having your dog in any setting with other dogs) So the employee who was trying to check me in and the employee helping her lied! What a waste of my time!

    PetSmart - pet_training - Updated May 2026

    Loading...
    Loading...
    Loading...