I dropped my two dogs off at 8am and by 10am they were ready to be picked up. Great communication…read moreand my dogs looked lovely. I had a wonderful experience. I will be a returning customer. Thanks so much.

Quick to respond. Amount shown is reasonable for service…read more Looking forward to getting with them about possible service for seniors at Trinity who have pets.

STAY AWAY Absolute horrible service. My husband is away from…read morehome and I dropped off my two dogs hoping for a good experience. I wanted to support a local business despite reading previous reviews and clearly that was a big mistake. I told the scheduler over the phone exactly what I wanted for both dogs and they didn't make notes because I had to tell them again when I arrived for my appointment. Two hours later I was called and told that my Golden Retriever was not allowing herself to get a cut even with 4 people holding her down. When I got home all I had to do was give her a treat and comfort her and I gave her a cut myself. I was avoiding this because I am 6 months pregnant and thought it would be easier to have a professional do it, I was wrong. They didn't hand me my dogs when I picked them up and just threw the leashes, I had to chase after them with no help as they ran out the front door because they were desperate to use the restroom after being locked up for so long just for a bath. When I got home I noticed my other dog didn't have his paws trimmed which was the main reason he was going besides for a bath. I told husband how the appointment went and he called the business back to ask why his paws were not shaved. He was told we never said that he needed it done, when in fact we did over the phone and in person multiple times. Very unorganized establishment. To make it worse my husband told the establishment that I was able to cut my Golden's hair alone at 6 months pregnant and that they should not promote that they can groom larger breeds if it is not true (again I should have trusted a previous review that I had read). My husband was then told "Honey, we do small dogs and we do big dogs, we just don't do idiot dogs". Need I add that like all the Golden's I've encountered, ours is very sweet, submissive, and intelligent. If this is how the establishment treats our service members I can only imagine how they treat their clients dogs. Stay away from this not so "heavenly" so called groomer.

i booked an appointment and told them how big my dog was and what kind of dog he was, drove 30…read moreminutes out of the way to get him groomed only for then to tell me my dog is "too big" for her to groom. completely unprofessional! they then tried to argue with me and tell me that my dog was not 35 pounds and said it would be too much work for them to groom him all by herself.

We've been leaving our dogs with Lisa for years. She has always taken great care of them. She even…read moresends video to reassure us of them having fun! We appreciate the pet nanny and highly recommend her.

I learned a valuable lesson from boarding my dog here -- no one will care for your pet the way that…read moreyou do. I will NEVER leave my dog with Pet Nanny again. She might be suitable for keeping larger dogs, but definitely not smaller dogs. My dog stayed with her just 1 night and when I picked her up on Sunday, her entire chest looked as though she had been kicked with a steel-toe boot. It was purple and swollen...resembling a blood blister. Not to mention the fact that she was filthy with dirt. I did not notice the area of concern until I got home and immediately bathed her. After seeing her chest area and evaluating her pain level, I called Pet Nanny to see what happened. She told me the following: "Your dog was jumping out of a window the whole day, having fun. It was about 5 feet tall, but she wasn't clearing the jump every time." It blows my mind that she did not think to stop her from jumping even though she noticed that she was not "clearing" the jump every time. Her little legs could not land the jump so she was essentially falling onto the ground and her chest was breaking the fall every time. She could have broken bones or even worse, severely injured her spinal cord. I hesitate to say that she may be suitable for watching larger dogs as well. There is no possible way that she can keep watch over so many dogs in an open area. Dogs can get in fights, dig through fences, etc... within a matter of minutes. Let me be clear, I do not believe that the Pet Nanny is a bad person or intentionally hurt my dog. I just think that she was negligent. I would never trust her again. As someone who agrees to board your dog, it is their responsibility to keep them safe and free of harm. Pet Nanny did not do this. As a pet owner, it is my responsibility to ensure my dog's safety, even when I am away from her. I would rather my dog be safely confined in a crate at the vet than able to run freely at the risk of hurting herself...sometimes we have to stop a dog from doing something because they do not know to stop for themselves. From what I understand, she is not licensed to board dogs as a business. My vet told me that I should never trust someone like this again. Think twice about keeping your dog here.

Sammy absolutely loves it there !!! When we take him to play day he doesn't even say good buy I…read moreknow he's taken care of as well as loved

I contemplated reviewing this and keeping my opinion to myself but if what I feel like happened is…read moreremotely true it needs to be shared for others to be wary. Ever since 2019 my dog has been staying at BJs and typically adores it there. I even let a five star review several years ago. Upon his last stay late May 2024 he acted very different upon pick up. He was kenneled for roughly 4 days and once he saw familiar family faces he almost took the door down to get out. He had a bath (& usually typically does) the last day before pick up and I'm led to believe he had to lay in his own filth during his entire stay as he had his first ever UTI (he is 6). He peed in the truck on the way home, peed in the house around 6 more times back to back the same day and he has not EVER done that (not since he was a puppy potty training). I always opt to pay $5 daily for him to have a raised pet bed & the largest bedroom suite but I feel he was NOT given that considering he acquired a uti. He wasn't let out enough or he just laid there in filth. I felt in my gut as a doggy mommy (& mommy of twin tots) when he was picked up that he was mistreated while he was there and I will never bring him back. It's unfortunate we have to go this route with BJs but I can't risk it happening again. EDITED TO ADD: I did try to call BJs 3-4 times that day and even the next day for answers & nobody ever answered or called me back. In the past I usually would always get a return call from BJs from a nice girl and didn't even have to leave a voicemail for her to call me back. No longer the case. It seems this establishment is going downhill fast due to careless staff.

I took my babies here for the first time this weekend for boarding. They had such a great time! The…read morepeople there were responsive, they took pictures of my fur babies and their new friends so we could see they had a great time and we're doing okay. I was really worried from the previous building and previous word of mouth, but since their move everything has changed! 10/10 would recommend! I put pictures of the very happy babies :)

I took my dog Rubie to Dawg house yesterday! I had a very pleasant experience there and so did…read moreRubie! The staff members are very sweet and they treat your dog(s) as if they were their own! I absolutely love dawg house and I appreciate their business!

I wouldn't recommend this business to anyone. I picked up my dog after a 4 day stay over July 4th…read moreand my dog had burn marks on all 4 paws. One of these were discovered and they told me they were only treating the one. He also had bite marks on his head and neck. When I called to ask about what had happened, they told me they had "tried to call but accidentally entered in the phone number I had given into the computer wrong. Oopsie." A bunch of young adults work here who don't actually care for your canine. Please for the sake of your dog avoid at all costs!!!!!!

Just moved to Starkville in Dec...and have taken our pup Andy here twice now for grooming. Each…read moretime they've done a wonderful job with him and he comes home happy and looking/smelling awesome. We've done both a full-on groom the first time and then just recently a 'mini" groom...super satisfied both times. The staff here is so warm and welcoming and friendly, and I can tell from how our pup acts coming home he hasn't been traumatized in any way (a problem for an earlier groomer not here in Starkville). Highly HIGHLY recommend these folks for any grooming needed for your doggo.

I have been in the store a few times and everyone has always been very helpful and nice. If you…read morelove Reptiles like I do particularly snakes they have a nice selection. They also have supplies and food for other kinds of animals as well. I highly recommend! You will not find a better selection of exotic animals in the area.

I purchased a hamster from this store and during the third night of owning it, I had to watch it…read moreslowly die. The next morning when I was able to contact the store, I was informed that they neglected to give the baby hamsters medicine for wet tail, a completely treatable disease. Half of the litter died because they had gotten relaxed with their hamster care. I was able to receive a refund, but nothing can erase the trauma of having to watch the poor little thing suffer and slowly die for hours.

She did such a great job on our Golden Sheepadoodle! We just adopted a 1.5 yr old who was super…read morehairy with tons of mattes and terrible ears. She looks like a princess now! We will definitely be repeat customers. Thank you!

Great job on my Stella, first time using her and she was great! Sorta price friendly as well.read more