Kailey at PetSmart in Centerville is a Master with pet grooming. Our sweetest 12-year-old pampered Papillon had never before had a haircut. Kailey made us feel so at ease with her knowledge and with her sweetest demeanor with us and with the other clients and their pets. After our appointment, our Papillon was transformed! She now has that perfect Papillon beautiful shape, but more importantly, she feels better and just prances happily around. Kailey was so careful with her, and we are just so impressed and appreciative. read more

I've been taking my dogs to Petsmart grooming in Centerville, Utah for 13 years. I've gone through at least 7 groomers during that time. Just when I found a groomer I loved, they would end up leaving or getting fired. Something is up with that store! Perhaps poor management? AGAIN, I'm left scrambling for a new groomer! They never let you know in advance. I was told by the store manager that they can't call all of those appointments that are scheduled 3 months out. If you don't mind getting a new groomer all the time, you might not mind the constant changes. I won't be going back. Pretty disappointing and truly they act like they don't really care. read more

I was looking for a place to groom my 5 month old corgi puppy and was extremely pleased with PetSmart even when scheduling my pups appointment they didn't try to up-sale me they offered me what they believed would be best for my pups first grooming experience. I was greeted by the friendly staff immediately when I walked in. The environment in the salon was very professional you could definitely tell they know what they are doing. When I came back to pick my pup up she was even happier then when we left her and she smelled so much better too. I will definitely be coming back!! read more

Garrett the Creepy sales person being overly aggressive to get your personal information. When I told Garrett the cashier person, four different times that I did not want to give my personal information and I was not interested in being put into the computer. Or to be part of any discounts or rewards Garrett became overly aggressive. I'm uncertain as to why he was so insistent on getting my personal information. It seems he had some other agenda. When I used a curse word and said I just wanted to buy the "effen" pet food he became more aggressive and said he was going to deny the sale. I wound never allow a member of my family or friends to be stalked by such an aggressive person. Who know what his motives are. They certainly are not about selling pet food. Beware!!!!! read more

WORST groomer I've ever dealt with before. Lots of delayed responses, even though text. I have 4 small dogs who are all overdue for a groom because we just moved into the area. My husband & I narrowed it down to 3 options. We choose her & her company. Waited two weeks for the soonest available appointment. Day before the appointment I text her, to make sure she still has me in her plans. She messaged me an hour before our appointment. Then an hour after our appointment, she text to let me know she was running behind. She rescheduled us 4 times within the hours of 9am-9pm! And STILL NEVER even showed up. To this day she's not contacted me once. Definitely time to find a new groomer near our new home. Her loss for sure! read more

We love PetSmart Grooming in Centerville Utah. We have been taking our beloved miniature Poodle to Elijah Millett for over a year on a monthly basis. He is professional and meticulous in his grooming of our Monty. We give him Our highest recommendation. We rescued our little boy over two years ago and he had intense separation issues. But, once he was groomed by Elijah, his confidence in him grew. He now goes to him happily each and every time. We are fully confident in PetSmart and their most professional groomer, Mr. Elijah Millett. Please ask for further information. Bravo! read more

PetSmart - Pet Training Near Me - Centerville, Utah

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My favorite PetSmart:) Jessica from grooming is AMAZING, friendly, personable and great with my fur babies. Wherever she goes, we will follow her because she is THAT amazing. Everyone else in the store is friendly as well. Anytime I pay or purchase something, it is always a great experience. read more

It's been about 6 weeks since we brought our dogs in here to the grooming salon to have their pedicures done, when we walked in to the salon the girls that were working were the same ones as the last time we were there. I was pleasantly surprised when they recognized us and our dogs! They are so nice here and they are great with the dogs! Usually they get very nervous when they get their nails trimmed, and they try to fight it. Not here the girls make them so at ease, they talk to them and praise them about hoW good they are being and everything! We have a salon closer to home where we could go, but we are so impressed with Petsmart that it's worth it to drive out here! I would recommend this salon to anyone who is looking for a comfortable and professional atmosphere. And the prices are reasonable to boot! It was right around $20.00 for both of the dogs and if you want their nails painted it's under $10.00 for that, and they have a special quick drying polish that they use! Kudo' guys you ROCK! read more

To be fair, this happened about a year ago. I am definitely a fan of petsmarts in general, but had a bit of an awkward time at this one. I understand they are simply looking out for the animals but while I was in there buying a gold fish they hounded and hounded me about my tank and other stuff at home....I kindly answered all their questions the first 2 rounds. Then I told them I've had gold fish for years, and I know all the "dos and donts". I didn't need a new tank, mine was big enough, I still had food, etc etc. However they just wouldn't give it up. I did end up buying the fish. Still have him and he's very healthy. I appreciate them looking out for the animals, I obviously want the animals to go to a good caring home too but the questions just got to be a bit over the top at this location. read more

Grooming department: We made an appointment online for our dog to get a full service bath nail trim and the works. We were excited to give petsmart a shot since we had such a terrible experience at Petco. About 20 minutes before our appointment petsmart called to cancel. They explained that they have a dog that is being really stubborn and its taking more time than they thought. First off that is the owners problem not ours. If they have a problem dog then tell them to come back another time to finish up. Don't loose customers and cancel other peoples appointments. That makes no business sense what so ever. Let me turn away first time customers so i can spend more time on one. I would be way more understanding if they told me that my dog was uncooperative and they didn't have the time to finish everything than to cancel the rest if the evenings appointments for one dog. Absolutely ridiculous! If anyone can please recommend a good groomer i would appreciate it. Thx read more

We come here fairly often and they have a good selection of products for our pup. We like the food selection and the staff is always so friendly to our boxer when she comes in with us. We also love that they host adoption events for homeless animals. read more

I come here every time I need a cheap goldfish for a get together! They have a wide variety of products and usually have what I need. The store is clean, and you can usually find a worker within the first couple minutes of being there and they're always friendly and willing to help you. The animals appear well-cared for and they usually have a good variety. I love this PetSmart! read more

Just had one of the best cashier experiences we've had. I wish I remembered her name but I'm terrible like that. She was friendly and helpful. She offered help making our tag and offered advice after we told her we adopted a cat yesterday. You don't always get service like that these days. read more

We started going to Petsmart simply out of convenience and location, we only live a few blocks away. We continue going there because of the attention and service we get every time we're in. They knew our dogs by name and we're always warmly greeted. One of my dogs is a lab-pitbull mix and very strong. On a couple of occasions my wife has had trouble keeping him close by and in control and employees are always quick to grav his leash and help her out and carry out our purchases to the car while hanging onto our dog's leash. Thank you Petsmart for all you do for us and our dogs. read more

Stopped in on my 30 min lunch to get dog food. Shouldn't be a problem at a pet supply store! However for the 7th time in a row they are out of the size bag I like. I ask the associate walking through the store, "do you have this other size bag in the back". "This slot has been empty for months now". He said "wait right here I will go check". I waited for 20 min. Finally I have to go or risk getting in hot water with my employer. As I go to leave my helper who has asked me to wait for him is up front cashiering. He is not in the back looking for anything. As I walk by he says, "did anyone ever go help you"? I said, "no, did you send someone"? He said "no". I said, "well than I guess that's why no one helped me"! He than rolled his eyes and shrugged his shoulders. Well that's that. Not that Pet Smart will ever care. But I will spend my money somewhere else. read more

I took my dog there to get a haircut and bath. The girl there did a great job! His haircut looked perfect and he smelled great! They said it would take 3-4 hours and I told them I had a meeting in town 3 hours later. They finished him within 2.5 hours and didn't cut any corners! I wasn't late to my meeting and my dog left looking great. He was so happy too! They were fantastic! read more

We just got our miniature schnoodle back from the groomer at this location and he looks AWFUL. We asked to leave him fluffy but understandably we knew he would need to be trimmed to get some of the matting out. They shaved his WHOLE BODY. Also his beard looks like it was cut blindly, I'm really upset. I voiced that I was really surprised and a little upset with how much hair had been taken and I was dismissed as if this was unavoidable. I had him there 4 weeks ago and the girl then did a great job and didn't have to shave his whole body. To top this off, I was charged for a full grooming service (that I didn't ask for nor did I want). When I spoke to the manager they offered me a 20% discount which would've put me at the amount I was expecting in the first place. Otherwise; nothing was offered to help remedy the botched job. I declined the credit back since I wasn't complaining to get a discount I was genuinely upset. Never ever ever taking him back there. *** update: I had originally given a one star because of the bad experience listed above. I wanted to give an update. After I had filled out a survey (separate from the yelp review) about my experience I got a phone call the next day from the manager. She fully listened to the situation and validated how upset I was. She offered a full refund (which I did accept) and also 50% off my next service if I would like to give it a try again. I had been there one time before and had a groomer named Jessica and I really liked her. (I had a different one for the time I reviewed) I made an appointment with her specifically and took my dog back in. She did a great job. Just like the first time. So the overall handling of my experience was fixed as best as it could be. I appreciated the professionalism the store manager used to handle and rectify the situation. read more

I brought my poodle in around two weeks ago and had the absolute worst experience. Normally I have Kailey groom her and she does a fantastic job, but I had a scheduling conflict this week and had to take my dog to Christina. Christina was just aweful. It took more than the standard four hours for her to finish my dog and her fur didn't even look like she had been fully shaved! On top of that, Christina came across as arrogant and rude! She was extremely unprofessional and I will never take my dog to her again. The worst part is that I was telling a friend about my experience and she said the same thing happened to Her! read more

My son and I stopped by to pick up some fish for our aquarium. There was a nice selection and a great sale going on. The fish guy was very knowledgeable and super helpful. He answered all of our questions and got everything we needed. This location is a bit out of my way, but we will definitely be returning! read more