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    PetSmart

    3.4 (19 reviews)
    Open 9:00 am - 8:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    12 years ago

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    Ask the Community - PetSmart

    All Paws Mobile Cat & Dog Grooming

    All Paws Mobile Cat & Dog Grooming

    (12 reviews)

    Please believe the one star reviews on this business. I've tried to be patient with her because she…read moredoes a good job, but the juice is not worth the squeeze. She's unreliable, unorganized and completely inconsiderate of customers' time. There were two or three times where she never showed up at all and I waited literally all day for her, because she did not have the courtesy to communicate that she was running late or provide an approximate time that she would be there. She shows up an average of eight hours late. I had an appointment at 10am and she showed up around 8pm. Another appointment was at 9am. She showed up around 10pm. The earliest that she ever showed up was about two hours after the scheduled appointment. A few of the excuses she has used: "The app changed the appointment time", she "pulled the cord out of the generator", " her key fob isn't working", " her vehicle broke down". Yesterday, my appointment was scheduled for 4:30pm, finally at 9:36pm she messaged that she was on her way. At 10:45pm, she still wasn't there so I messaged her to cancel. I don't have the energy to stay up another 2-4 hours while she grooms my two dogs and I have to get up early in the morning to go to work. Especially when the appointment was at 4:30. She wanted to reschedule for today or tomorrow but I'm not available and I've given her too many chances. I'm tired of wasting entire days sitting at the house, waiting hours for her when I could be doing other things. It is pathetic and she should be embarrassed for consistently providing this type of service. Find somebody else to groom your pets. Anybody else! Do it yourself. Just don't use her unless you want to be inconvenienced by expecting her to show up and she either does not or will when it's time to go bed. I find it so hard to believe that someone gave her five stars and said that she was reliable. Really????

    So being womanly in woman's business month, I reached out to kami, the owner of this business. It…read morehas been a harsh winter and I could see her truck breaking down but I told her if she communicated better with me, I would give her another chance. We booked a day and a rough estimate of time with which I still have a problem with. I was scheduled for morning but showed up past noon. I understand getting her van in downtown is hard but their was plenty of parking for her. What was amazing is the convenience. She did a wonderful job and in one hour. The separation anxiety is the worst when they are at the groomers for hours with randoms but I was very pleased. Rough start but I'm glad I gave this business another chance.

    The Dogroom - My Oscar so happy after haircut

    The Dogroom

    (22 reviews)

    I've been using The Dogroom for almost three years now and they have been wonderful working with. I…read morelove dealing with Megan and her staff they really care about what they are doing. We are moving out of state and I'm going to miss taking my little guy to get all pretty there. Thanks again all of you!!!!

    I will NEVER take my cat in for a nail trim again. Because . . …read more When you walk in the front door, you are IMMEDIATLY standing in the grooming room. I thought they were going to take Tiger into another room, off to the side, where it was a little quieter and out of the chaos. They did not. They took the carrier, placed it on a table, grabbed Tiger by the scruff, and without concern for him, or his wellbeing, forcefully held him up, leaned him back, and clipped his front nails. They didn't even fully remove him from his carrier, they just kind of left him hanging half in, half out. He looked terrified. Then, they flipped him head down in the carrier, back legs out, held him down and clipped his back nails. I couldn't believe what I was seeing! Tiger came to Utah last March via Delta Airline in his carrier, in the cabin with me. He was relaxed, quiet and comfortable throughout the flight. He trusted me. Since the disregard for his well being at the Dogroom, he now runs under the bed when I get home. If he so much as hears the closet door open where his carrier is kept, under the bed he goes. That was 2 1/2 months ago! Tiger is a 13 year old, beautiful, blue eyed, part Siamese, teddy bear of a cat, weighing in at 15.5 pounds. My heart is broken. I feel horrible I subjected him to this ABSOLUTELY UNnecessary, UNprofessional encounter. Though he is trusting me a little more, I believe it will be awhile before he fully trusts me again - if ever. There is no excuse or reason for their treatment. If they don't want, or like, to do cats nails, they should just say no when asked! They could have save Tiger and me a lot of grief.

    PetSmart - pet_training - Updated May 2026

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