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    PetSmart

    2.7 (50 reviews)
    Open 7:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Pet boarding

    Full grooming

    4 More Services

    Pet haircut

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    That's how I feel about my cat
    Ana P.

    I always prefer this location due to the fact that they always have a cat groomer available. Not all PetSmart locations have a cat groomer but this one seems to always have one. I get great customer service from Nancy and Lauren. On one occasion I was purchasing flea and tick medicine for my cat and I casually mention to the worker helping me (turns out she was the manager on duty) that I had several cats and needed to stay on my 'cat budget'. She gave me some great suggestions and even informed me that they do 'price match' on certain medications, so if you find the same item online on their website or another competitor they will match the price at the register! In terms of how their pet hotel is or how their doggy daycare goes I can't speak on that since I dont have a doggy. The store is clean and well laid out and never seems like it is a clutter. I do love some of the items I have found there, coffee mugs that say 'cat lady for life' and some bumper stickers! Not much to say other than that but I would go back for sure.

    His nails!
    Roberta D.

    I took my dog to this salon for a badly needed nail trim yesterday. He has been there a couple times prior with no issues. When he was taken in for his appointment, they refused the service and canceled his appointment. He had an allergy when he was about 4 years old. It caused him to lose a lot of his hair. Some has grown back but not all. He has been tested for any possible skin disease and $400 later he was negative! They called the vet who did the tests and for some reason they said they had no record of the tests. My poor elderly HEALTHY dog needs a nail trim and can't get it. He's been there before with no issues people! Ridiculous!!

    Bath time
    Ericka T.

    The location has the best Pet Hotel. They always take great care of my Pheona. She loves it.

    Charleen R.

    I am new to this area and was looking to find a groomer to bathe my dog. The one I thought I would like didn't have any openings, so I called PetSmart and they were able to fit me in. My "not-so-positive" review is for the groomers. I bring my dog in for his appointment, they let me know the bath comes with a nail trim, so I accept it. I get a call almost 3 hours later (standard time for the groomers at PetSmart), and I make my way over to pick up my dog. When I get there they say they will need to get him, so I go pay and then return to the back for pick-up. When I get my dog, his ears still feel/look wet and so does the top of his back. The girl states, "we sprayed him with our CHI spray." I didn't mind, but I thought using that line was an upgrade you had to pay for, nonetheless, my pup looks fine and I leave the store. WHEN I RETURN HOME I notice that there are red drippings on the tile. I try to inspect it, not knowing it was blood, then I look at my dog and he's bleeding in between his paws and it's getting all over; tile and carpet. As soon as I realized what it was, I IMMEDIATELY called PetSmart to tell them how I felt. The lady on the phone states, "sometimes dogs get cut while getting their nails trimmed and we stopped the bleeding here, but you can come back and we can stop it again." Now, why TF would I drive all the way back there to stop the bleeding from something I WAS NOT informed was bleeding in the first place!? I advised her and her team that they need to let people know they clipped their animals when they go to pick them up, as opposed to it being a surprise. I also let them know I would be leaving this review. The ladies were kind when I dropped off my dog and even when I picked him up. I am sure that they might do a decent job of grooming pets, but not this time. What's worse is that my dog wasn't even groomed, it was just a bath. Had PetSmart had let me known upon pickup that my dog had been bleeding, I probably would be leaving a better review. But at this time, I am more so annoyed I had to wait to see the blood on my tile and carpet to find out what had been done. Oh, I also didn't want to pick up a semi-wet dog. Dry his ears and the top of his back before I arrive, or don't call me telling me that my dog is ready. Lastly, the store is clean and looked pretty organized. I could easily find my pets food, and when I asked a question to the associate they were pretty helpful. The store gets 3 stars and the groomer gets 1 star.

    Horrendous grooming "skills"
    Sid R.

    Very disappointed with the Arlington Highlands (TX) grooming salon. Took my persian cat to a grooming session with Meghan which was scheduled for 7am. They took my cat out of the carrier and commented on how sweet and cuddly she is. To my utmost surprise, 15 minutes later, the groomer told me that they couldn't groom my cat since she wasn't quiet. They actually butchered my cat's fur and was going to send her home just like that until I complained, then they asked me if I could wait on Meghan since she was more experienced with cats. Meghan arrived with quite an attitude and told me that was the best they could do and I needed to take my cat to a vet and get her sedated and ask the vet to groom her. I told her that we have 4 cats and they have always groomed them properly, her answer was "there is a first time for everything". I normally spend around $280 per week at Petsmart among toys, scratchposts, cat litter, food etc., we also used to board 4 cats as well with Petsmart, now that won't be happening. I will be taking my cat to Crossroads Animal Clinic to be groomed since Petsmart did a horrendous work. Needless to mention that I will be taking my cats and my business elsewhere from now on. The customer service at the Arlington Highlands (TX) store is horrible. Mansfield is no better.

    I called in and asked if she forgot to trim his nail. But she said she did trim them ...
    Ngo L.

    Hannah was my petstylist, and it was the worst experience ever! I honestly think I could do a better job than this. After I got my dog back, I was like "Omg, it's terrible" His hair wasn't even at all. It's not like I'm a picky person. So I went back in and asked if she could even them up. So she did trim them a little bit again, but it's still very bad! Plus, his nail wasn't even trim down. I called in and asked if she forget to do it. But she said she did it already... Hmm... I feel like I should've save $61 and go somewhere else instead or even do it at home by myself!

    Megan did an AWESOME JOB with my nervous Izzy this evening getting her nails ground down for Halloween
    Anne F.

    Megan did an AWESOME JOB this afternoon grinding down Izzy's nails. In / out without any problem or stress

    After his grooming appointment ended up in hospital

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    Page 1 of 2

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    We put our 2 dogs in for doggie day camp to see how our basset would do and she loves it!

    Mentioned in 2 reviews

    Read more highlights

    PetSuites Arlington

    PetSuites Arlington

    (11 reviews)

    Absolutely the Best Doggy Daycare Ever!…read more I can't say enough great things about Petsuites of Arlington. For the past 3 years, they have taken incredible care of my dog, and I truly don't know what I would do without them. I work long shifts--12 hours a day, 4 days a week--and the thought of leaving my dog home alone for that long used to break my heart. But thanks to this amazing team, I never have to worry. They treat my Xander like family. Every day when I drop him off, his tail starts wagging the second we pull into the parking lot. He always comes home happy, tired, and well cared for. The staff clearly love what they do and know each dog personally. They're attentive, kind, and always keep me updated if anything comes up. Knowing he's in such good hands brings me so much peace of mind. I'm beyond thankful for the care, love, and consistency they've shown us over the years. If you're looking for a daycare where your dog will be truly loved and looked after, this is 100% the place.

    The PetSuites Arlington team is great! After my dog's original daycare closed, I was worried I…read morewouldn't find a place where the staff truly cared about the dogs and he would be safe and secure. But as soon as I took my first tour, I knew this would be a great fit! They work hard to make sure that each dog's individual needs are met; they had answers for all of my questions and put me at ease. My puppy enjoys the group play and individual play options, and no matter what, he comes home happy and ready to rest. The strongest selling point for me is the training/enrichment options they offer. Zoe goes above and beyond to make sure that your dog is enjoying themselves while learning. She worked with our family to determine our training goals, and my overactive puppy has really shown a lot of progress since starting to work with her. Several people have remarked that he's "better behaved", and I attribute that to the work that Zoe has helped us do. Not only does she come up with a variety of activities for him to do that test his knowledge of commands, but she makes sure to incorporate variety so that he has fun and is mentally stimulated. She also provides homework assignments that help solidify the principles in between training. Truly a 10/10 and recommend becoming a PetSuites customer! My dog is always excited whenever we pull up, and I'm sure yours will be too!

    Animal Health Care Center - Because of Dr Rachal and her dedication she caught OCD in Quinllin early and we were able to get him the surgery he needed in the best time

    Animal Health Care Center

    (41 reviews)

    So grateful I found Animal Health Care Center after relocating to Texas! Dr. Brown has been amazing…read moreto work with. Shortly after establishing care, we discovered a mass on my 10yo boxer mix. After some testing, it was determined to be a MCT and we scheduled surgery right away. On surgery day, Dr. Brown and staff did a full scan and tested every little lump and bump, and found another MCT on my sweet boy. Because of Dr. Brown and the staff's diligence, we were able to remove both masses before they had a chance to spread. Skip to yesterday, we established care for my second pup. She has a bit of a rocky past and has been known to get a bit nippy, so naturally I have been dreading bringing her in to update vaccines. Well, I could not be more pleased with the outcome! Alex was so calm with her, communicating to the rest of the staff regarding her needs, and the whole appointment went better than I could have asked for! She even gave the staff a few kisses of approval after all the pokes were done. I have never written a review before, but Dr. Brown, Alex, and the front desk staff have been amazing to work with and deserve all the praises!

    If I could give a zero I would. My dog was seen twice, first for a scratch on her eye, ointment…read moreprescibed, second for swelling and bulging of the eye. Prescribed a steroid eye drop for high eye pressure.Vet also had to run labs and expensive tests. Several hundred dollars worth. Ended up seeing a different vet when my sweet girl did not improve. He immediately referred to a veterinary opthamologist and expressed concern that she may now lose her eye. Arlington Animal Health Care Center should have immediately referred to the opthamologist but did not. My dog may now lose her eye as a result of their incompetence. Run as fast as possible from this place. Your animal's life may depend on it.

    Gully Animal Hospital - That face when you're on your way to the vet

    Gully Animal Hospital

    (149 reviews)

    Yesterday i brought my cat in to Gully Animal Hospital because she had been licking her toe and…read morelimping a bit. I called Monday and they were able to get me in at 4:30 on Tuesday. I've seen both of the vets here (i learned they are brothers) and both have been knowledgeable and helpful. Always answered all my questions and made me feel like my cat is in good hands. She had a toe ulcer and needed an antibiotic shot, wound cleaning, and a cone - i included a photo of the invoice for transparency. Some other reviews mentioned pricing as an issue, and although it wasnt a cheap visit ~ i dont think the prices are astronomical. Medical care and having pets in general is expensive, but it's definitely not the veterinarians fault. They also recommended we get "MiconaHex+Triz" wipes from amazon for some cat acne she had on her chin and recommended we switch to a ceramic or glass bowl to prevent bacterial growth. Ive been coming here since 2021 and its always been a positive experience. The wait was a little long once we got in the waiting room, but i understand that there is a lot going on and lots of other pet patients to see and help so it makes sense! All the staff i have interacted with seem friendly and apologetic of any wait times as well! I feel that my cat is always well taken care of and i do feel like she is in good hands here!

    First time coming here. My girl pit bull (6 years old) was seen by Dr. Franklin. for possible UTI…read moreconcerns. AMAZING GUY !!! I could tell he really cares about animals in general. He didn't force himself on my dog when she wasn't having it; he accepted it and waited till she was comfortable. Unlike other vets I have been to that just force a situation and end up creating a horrible experience. Not to mention, he didn't just ask basic questions.. he wanted to KNOW about my dogs personality to better understand her situation and help both of us out. I would definitely recommend this Dr. great experience overall!

    PetSmart - petstore - Updated May 2026

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