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    PetSmart

    2.7 (62 reviews)
    Closed 9:00 am - 9:00 pm

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Alyssa G.

    This location has diverse inventory and staff are super helpful and friendly. I was browsing the store while waiting for my pups to finish their grooming appointments and I had 3 different staff members ask if I needed any assistance. Wanted to give a huge shoutout to Tammy who displayed phenomenal customer service and helped me find the perfect dog bed for my pups! The grooming services here are fantastic and the groomers go above and beyond to make sure my Pups are taken care of. Gladys was amazing with my sweet boy Cooper! She showed patience and compassion and that speaks volumes!

    I have visited this place twice for grooming. The first time they nipped my dog. I let it go as an accident and tried a second time, the second time they were really busy and my dog was nervous (which makes sense since they had cut him before) they tried to make it seem like my dog was being aggressive, just to send me off and not service me. I have taken my dog to the vet and a different groomer before and he has never been aggressive. Both times the employees were also rude right at the door it's like they don't want to answer any questions that you may have. Worst place ever!

    Grooming staff is so friendly and kind. The groomer named Amber did my dogs nail clip & grind, and my dog did better than she ever had with cooperating with the work. My dog is timid with people so really appreciated her patience and gentleness when interacting with my dog. I really think it made a big difference with how she behaved/reacted, where she was visibly more calm and didn't move around nearly as much when getting them clipped and ground.

    This happy boy loves PetSmart!!!
    Mark J.

    I don't how PetSmart could ever get less than 5 stars. The customer service is awesome! The staff is helpful and happy to give advice. In addition, you'll never find a better supply of everything animal related from food to costumes.

    He's beautiful, thanks PetSmart.
    J Y.

    I recently adopted my fur baby cat here a month ago and the process was quick and simple. The store was clean and organized that I didn't have trouble finding any product. The employees are super knowledgeable and gave advice on which products are best to use. The overall experience I had was stress-free.

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    5 months ago

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    3 years ago

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    6 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    4 years ago

    They have a wider variety of fish than the Bowie store and they are always staffed to help. They have great sales too.

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    6 years ago

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    4 years ago

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    3 years ago

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    6 years ago

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    8 years ago

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    9 years ago

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    4 years ago

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    9 years ago

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    7 years ago

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    5 years ago

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    7 years ago

    Poor customer service, ask for help in aquatic area, waited for 15mins still no one, ask again didn't seem like she wanted to help.

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    7 years ago

    Love this store. Always clean and the staff is super friendly. They always have the items we need in stock.

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    6 years ago

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    Review Highlights - PetSmart

    Wanted to give a huge shoutout to Tammy who displayed phenomenal customer service and helped me find the perfect dog bed for my pups!

    Mentioned in 2 reviews

    Read more highlights

    MD Pup Scouts

    MD Pup Scouts

    (11 reviews)

    My two Bernedoodles were groomed by this company, and both of them sustained injuries during the…read moreappointment. My male dog suffered severe cuts in his private area, between his legs, on his belly, and even on his ankle. My female dog was also cut between her legs and ended up with infections in both ears due to the groomer, Crystal. She tried to blame these injuries on "matting" and refused to take responsibility, even going so far as to suggest that my male dog somehow caused these wounds himself. Immediately after the grooming, cones were placed on both dogs. Crystal herself acknowledged the cuts while she was still working on my male dog, but I didn't realize how extensive the injuries were until I examined him thoroughly after she left. While my female dog's injuries were less severe she caused an infection in both ears by plucking her ears with who knows what infected and dirty instrument after I explicitly told her not to! My male dog's wounds were far beyond anything that should ever happen during a grooming session. What makes her explanation even more unbelievable is that the worst matting was on his chest, yet there are no cuts there. Because of this negligence, we had to rush both dogs to the vet, resulting in unexpected medical bills for treatment and medication. Both dogs were forced to wear cones for an unknown amount of time until they heal, causing them unnecessary discomfort. The vet was shocked by the injuries and agreed that what happened was completely unacceptable. I trusted this business to care for my dogs, and instead they were harmed. To make matters worse, Crystal denied responsibility and gave misleading explanations. This isn't the first time I've had concerns. On a previous visit, another groomer from this same business cut my dog's paws. I reported it to Crystal (she claimed he was a rookie groomer) trusting she would be more careful moving forward. Instead, she caused even more serious injuries this time. For the high prices they charge, I expected professional, competent care. I chose this grooming service because of their glowing reviews, but my experience has been the complete opposite. The owner, Mike Bass, didn't even have the decency to return my calls after the incident. Instead, he chose to block my number. I should have trusted my instincts after hearing how rude and unpleasant he sounded when I first booked an appointment over a year ago. And to be clear, I'm not a one‑time customer. I've been using their services since August 2024. He even fabricated claims that I had gone through four groomers before his company and that I complained about all of them. That is simply untrue. My dogs are only two years old, and they had one groomer before Pup Scouts Annapolis. This business takes responsibility for absolutely nothing. They immediately sided with the groomer, who lied about the situation, rather than acknowledging the harm done. Their pattern is clear: deny, dismiss, and defend their staff no matter what. I even had to repeatedly text Crystal just to get an appointment after the government shutdown affected our schedule. If she no longer wanted to groom my dogs for whatever reason, especially since she lives far from us, she could have simply said so instead of harming the dogs to avoid future appointments. Future and current customers deserve to know that this business refuses to accept accountability and prioritizes protecting their groomers over the well‑being of the animals in their care. What Pup Scouts Annapolis calls "transparency" is nothing more than shifting blame onto pet owners and past groomers.

    Great group of folks who love our little friends and know how to shape a team - love Pup Scouts!read more

    Off Leash K9 Training Maryland

    Off Leash K9 Training Maryland

    (73 reviews)

    Listen, I'm not sure where to start because there's so much I want to cover regarding OLK9's Day…read moreCamp Program. First things first, Craig [Martin] is a Rockstar trainer. Period. Our very first interaction was great...his energy was wonderful...he did not disappoint! He was very methodical with his approach...explaining every step of the process...very engaging...constant updates of the Boyz progress...videos, photos...wait! The photos that I received were Ahhhhhhh-mazing, I mean impressive...only to learn that he's a photographer as well...but I digress. The Boyz are spoiled and I have no shame in stating this...*smile*. But they needed to learn manners. I have two large and very strong Standard Poodles - Mr. Brown and Max. They're extremely smart, pretty obedient in the house, but a huge challenge on walks...my poor dog walker. I wanted to be able to take them anywhere without the extended conversations of sit, stay, what are you doing? you know better... etc. At any rate, I'd been following OLK9 Maryland for some time online. I knew that training for two dogs was going to be a budget buster. Thankfully, I was able to take advantage of the "Black Friday" or "Cyber Monday" (can't remember which one it was). I cannot say enough about the great experience I had...the Boyz were happy to see Craig each day which was a HUGE relief for me. Yes, additional work/training on my part is required...to me that's a no brainer. As a responsible pet owner, I want to make sure that there is consistency and an expectation that my Boyz are well behaved and well mannered. Which means I have to do the work. Funny, as I was driving home from our final session, I was so tempted to take them on a short walk because I knew it would be enjoyable. But decided to wait until morning... I'm so excited to be able to have an enjoyable walk with these guys... less scolding and more bonding. Well worth the time and financial commitment. Thank you OLK9 Maryland for bringing additional joy to our home... things are definitely more "manageable". I'm really looking forward to our walks, especially since there will be NO more pulling! Can't wait to be able to take them to the "brick and mortar" with me once it's open! "Life Changing K9 Training"

    I wasted over $1,000 to unknowingly abuse my dog through Off Leash K9. I sought help because my dog…read morewas reactive toward other dogs, loud vehicles, and people. I was desperate to help my dog and myself and Off Leash K9 had good reviews. What these folks didn't tell me was that my dog's reactivity, what I thought was outright aggression, was actually fear - that she was scared of all of these things and trying to protect herself from them. So with the use of the e-collar (really just a shock collar let's be honest), I punished her every time she showed a fear response at Off Leash K-9's direction. This definitely changed her behavior, but rather than helping her feel more comfortable with the things that scared her, we instead punished her for being afraid and taught her to hide her fear responses. I wish I had looked at the science behind dog behavior, because I now know research shows that punishment through things like e-collars, buzz collars, spray bottles, etc. are incredibly counterproductive to changing dog behavior long term and they seriously traumatize the dog. I'm so very grateful to have met a Fear Free trainer who taught me about positive reinforcement. It has improved my relationship with my dog immensely and it has ultimately lead to the sustained behavior change I was looking for. Please do not waste your money on abusive, ignorant training through Off Leash K9.

    PetSmart - pet_training - Updated May 2026

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