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    Petsense

    3.0 (24 reviews)
    Closed 10:00 am - 6:00 pm

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    Zephy, the clean doggie!
    Kat A.

    My Border Collie came in for a bath and nail care. He came out smelling fabulous! His coat was shinny and he was so happy to be clean again. He has long hair and they brushed him out beautifully. Very clean and professional establishment, and was able to take me on a same day appointment. Hallelujah! Highly recommend!

    This was her beautiful waterfall tail
    Trish M.

    I took my Papillon to them once before and I was extremely pleased but when I picked up my beautiful girl I was shocked she no longer even looks like a Papillon she was butchered no feathers remain even her beautiful waterfall tail was chopped off. I asked for the same trim she had before which was her feet and nails, potty trim bath etc.

    my poor cat!

    recently just adopted a kitten from pet sense. my whole house ended up getting ring worm from the kitten. my other cat is severely infected with it and they do not want to take accountability for it. i suggest to adopt else where or get groomed. . i tried to do a good deed but my poor cat is miserable

    Show Low, AZ

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    2 years ago

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    1 year ago

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    3 years ago

    A nice pet store that covers the mountain needs at a reasonable price. Friendly staff, well stocked shelf's and easy access to free parking.

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    4 years ago

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    6 years ago

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    4 years ago

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    2 years ago

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    4 years ago

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    12 years ago

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    8 years ago

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    4 years ago

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    6 years ago

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    8 years ago

    I was pleased to find a good store to buy premium pet foods. The clerk was very friendly and helpful and prices were reasonable.

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    7 years ago

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    7 years ago

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    10 years ago

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    9 years ago

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    10 years ago

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    Jordana P.

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    11 years ago

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    10 years ago

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    Review Highlights - Petsense

    A nice pet store that covers the mountain needs at a reasonable price.

    Mentioned in 2 reviews

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    It's A Ruff Life Grooming & Spa - Before you can see her top coat is brown. In the after groom photo you can see it has been shaved off down to the undercoat.

    It's A Ruff Life Grooming & Spa

    (4 reviews)

    We contacted the new owner who's been in position of the company close to a month. Sandra the…read moreprevious owner had been the proprietor and we had been a customer for close to 15 years not always at this location but had been our groomer for that long. The new shop owner did not want to discuss The poor grooming of our year and a half old Pomeranian. she said on the phone that she and her team watched the previous owner. Sandra do the grooming and they did it exactly as she did. Which is absolutely false. The whole back end of our Pomeranian is shaved up so all you can see is her undercoat. Her topcoat has been cut off or shaved off. We asked for a refund she said they don't do refunds. We bring five dogs to the shop and have for years we will never return. It's not that they don't do a good job. I'm sure but this was a terrible job and she didn't even wanna look at it. Plus, we discussed that her little private area had been shaving too close and she's been licking at nonstop so we were concerned that she might've been nicked during the grooming process. She again didn't want to discuss any of the details they don't do any refunds and she had nothing further to say about it. Would you take your precious animals to a shop that did business like this? This new business owners only been in charge for a few weeks and this is not a good way to conduct business. If it's the way they're going to move forward. I expect that a lot of other businesses in the area will be gaining business since we will be moving to someone else. I've never had to write a terrible review like this, but I absolutely am appalled. This pet is our child. We were not pleased with the grooming and we wanted to discuss it, but there was no room for discussion. I tried to include a photo but it's difficult for anyone to know and if I can include it before if I have one in my photo files I will show you as well, but you can clearly see that the Brown top code is gone and all you can see is the undercoat.

    What a comfortable environment, and so accommodating. They clearly love animals. I was a walk in,…read moreand they were so great with my dogs. I will be back. What a great find. Maverick and Marley approved.

    Petsense - petstore - Updated May 2026

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