Michelle was great! Personable and professional- a great grooming experience for our miniature…read moreschnauzer!

Michelle and her husband are amazing. I drive 42 miles to…read moreget my guy groomed. He is excited to go spend time with them.

I bought 2 kittens from this location. Right away within 24 hours, I noticed signs that something…read morewas wrong, but I was given no health records, no vaccination history, and no warning about their condition. Within days, both kittens were diagnosed with roundworms, Giardia, and pink eye. One of them is a tiny runt who was sold to me at under 5 weeks old far too young to be away from his mother. He nearly didn't make it and has required emergency vet care, prescription medications, and round-the-clock care just to survive. I've spent hundreds of dollars on vet bills, dewormers, antibiotics, and cleaning supplies just to get my house safe again. And now I'm left with two kittens who are fighting for their health because this place didn't care enough to treat them before selling them. They took my money out of greed and handed me sick animals with zero disclosure. If you are thinking about getting a pet here don't. Save yourself the heartbreak, the stress, and the vet bills. Go to a responsible breeder or a rescue that actually cares about the animals they place in homes. Read reviews apparently this has happened to other animals. Not to mention they get animals from local people. I hope the owner sleeps well at night.

HORRIBLE. Hung up on us on the phone, treated me as if i was annoying while shopping. RUDE RUDE…read moreRUDE. I purchased a Tailless Whip Scorpion from them not even a week ago and she has passed away. Two separate employees here gave me contradicting advice about how to care for my animal everything I was applying came straight from my own research. They told me she would be okay in the container i purchased her in for "a few days". NOT EVEN A DAY AND A HALF LATER she is gone. When trying to go talk to them about what possibly could have gone wrong he was extremely rude and refused service. NEVER AGIN. Don't spend your money here.

They really care about the pets at this place. The grooming is done with care and the atmosphere is…read morefriendly and clean. I have always felt comfortable taking my pets there.

First time we boarded our baby and couldn't have found a better place. She was there a week and a…read moregroom to boot. I wouldn't go anywhere else. I think Jason saw I was more anxious than Charli and sent pictures almost daily to show how things were going. This is a very clean, small personal pet resort where all there get ultra personal attention. I highly recommend Biscuits Pet Resort if you live anywhere near Show Low, AZ. Thanks much Karen & Jason. RN

Jessica did such an amazing job with my little Goldendoodle! She got back to me quickly after I…read moreleft a voicemail and worked me in to fit my schedule. I showed her pictures of what I wanted and she nailed it! I highly recommend her.

Jessica and Marilyn are the best at what they do my dog is always happy to get there and see them,…read moreand still happy when I come back to pick her up! It's important to me that she's never shown fear or hesitation, so it's clear that they treat her with love while making her look and smell sooo good! Wouldn't go anywhere else!

Free nail Trim every Friday from 9am to 1 pm. New clients…read moreget $10 off. David and Shelly Owners

They are amazing taking care of both our doggies. They make our doggies so beautiful and smells…read morebeautiful. we've been with them for three years thank you for taking care of our doggies cookie and Louisa look beautiful.

They gave my dog some sort of burn and a corneal abrasion. She was red and swollen all down her…read morenose and around her eye, but the groomer never mentioned it when I picked her up. We took our poor dog to the vet the next morning, and the corneal abrasion was diagnosed. We had to put ointment in her eye for a week. I stopped by the groomer two days later and spoke to the woman who groomed her. She apologized for the injury, and said they had fired a shampooer for being rough. She verified my phone number, and said she would let the owner know. I never received a phone call or apology from the owner. They never offered to refund the grooming. The vet bill was not terribly expensive, but it's the principle of the matter. It felt like they don't care about our dog. We will not be back. I have since found a groomer in Show Low who is amazing, and I will drive the extra distance/30 minutes to make sure my dog is treated well.

Alexis is kind, patient, and considerate with the dogs. Think day spa for your pup! She does a…read morecomplete job and does not cut corners! Highly recommend!

From the owner: Hello, thank you for visiting Red Rover Dog Grooming. This is a service for making your furry…read morefamily memeber clean and feeling their best in the comfort of thier own home (:

Everything about this place was amazing including the price. Sadly Covid ended the business,…read morehopefully one day they will recover.

I have 3 beautiful dogs, a Chihuahua, a Terrier and a Doberman Pinscher who have had unfortunate…read morenegative experiences in the past with other groomers. As a result they are terrified and become very stressed when having to be groomed. That is until we found Dog's by Design Dog Grooming!!! They are all treated with such dignity and loving tenderness that they have overcome their fears. Regardless of whether it nail trimming or a complete grooming service. I recommend them Whole heartedly! You dog will be in loving professional hands and have a wonderful experience. The prices are very reasonable and the Owner is so professional and good to all her clients and dogs!

We contacted the new owner who's been in position of the company close to a month. Sandra the…read moreprevious owner had been the proprietor and we had been a customer for close to 15 years not always at this location but had been our groomer for that long. The new shop owner did not want to discuss The poor grooming of our year and a half old Pomeranian. she said on the phone that she and her team watched the previous owner. Sandra do the grooming and they did it exactly as she did. Which is absolutely false. The whole back end of our Pomeranian is shaved up so all you can see is her undercoat. Her topcoat has been cut off or shaved off. We asked for a refund she said they don't do refunds. We bring five dogs to the shop and have for years we will never return. It's not that they don't do a good job. I'm sure but this was a terrible job and she didn't even wanna look at it. Plus, we discussed that her little private area had been shaving too close and she's been licking at nonstop so we were concerned that she might've been nicked during the grooming process. She again didn't want to discuss any of the details they don't do any refunds and she had nothing further to say about it. Would you take your precious animals to a shop that did business like this? This new business owners only been in charge for a few weeks and this is not a good way to conduct business. If it's the way they're going to move forward. I expect that a lot of other businesses in the area will be gaining business since we will be moving to someone else. I've never had to write a terrible review like this, but I absolutely am appalled. This pet is our child. We were not pleased with the grooming and we wanted to discuss it, but there was no room for discussion. I tried to include a photo but it's difficult for anyone to know and if I can include it before if I have one in my photo files I will show you as well, but you can clearly see that the Brown top code is gone and all you can see is the undercoat.

What a comfortable environment, and so accommodating. They clearly love animals. I was a walk in,…read moreand they were so great with my dogs. I will be back. What a great find. Maverick and Marley approved.