I love Haswell Pets - a small independent pet shop at the beginning of King Street. I have been…read morestopping in there for years as they had the most adorable resident cat (who sadly passed away just recently). I have very fond memories of him from being a child! We used to shop there for fish food and other related items, which I remember were very reasonably priced. They also have some live animals in the shop such as rabbits and guinea pigs, and they are kept in clean conditions unlike some other petshops I have seen! All in all this is a nice friendly little shop, worth a look in if you are a pet owner as there are goodies available for all your different pets.

I wish you could give no stars but unfortunately you can't. I have NEVER had an experience like…read morethis in my entire 32 years. Please do not take your pet here. I am traumatised and so is my dog. I had to get the police involved due to being verbally attacked and threatened in the store. It sounds like it can't be true and believe me I wish it wasn't. I booked my 10 year old bichon/yorkie cross in today at 10.30am...didn't get a great vibe from the start as the place smelled of cigarettes and the woman wasn't the most professional looking. I was told I would get a call when he was ready. At 1.30pm we still hadn't heard anything so I called to ask for an ETA. The woman (who is called Pamela) kept repeating she didn't have a time as he'd been 'naughty' so that's why it was taking so long and then hung up on me. My dog has never been described as naughty by anyone who has met him! He is the most loving little lapdog and has never attacked any dogs, other animals, and certainly not humans. Upon her hanging up on me, we instantly became worried so drove along from Tynemouth to pick him up (at this point we didn't care if he had been groomed, we just wanted to know he was safe and well). Pamela was there when we entered and proceeded to swear and shout at me and continued saying my dog was vicious. Obviously my dog is my baby so I became very emotional and just wanted to see him. They wouldn't allow this until I paid, I didn't want to pay after being sworn and sweared at. This then escalated when a man came in, who I am presuming is the owner, and I had three women and a man shouting at me and holding my dog hostage. I called the police immediately. As we were waiting the abuse continued and Pamela came at me shouting a centimetre from my face and said she was going to drag me out of the store if I didn't pay and keep my dog. She was so disgusting that the man had to push her and her colleagues into the back room. She persisted though and kept coming out and shouting and swearing. It was like something off Jeremy Kyle, absolutely appalling behaviour. In the end my dog was the most important thing so I paid the ransom fee (a ridiculous £32) and finally got him back at 2.30pm. I have given my statement to the police and await a further interview tomorrow. Please bear this warning. I wish I had videoed it but was so in shock at the violence that it wasn't my first instinct. Please share my story and stop these people treating people and pets in this manner.

From the owner: We offer a wide range of services including pet, working and show grooms, bath and blasts, hand…read morestripping etc. All our staff are highly qualified and animal first aid certified. Our premises are local authority approved for health and safety and we also have full public liability insurance. So you can be rest assured that as well as getting the service you require, your pet is also in safe hands.

I always shop here for my dog i'm very pleased with this shop. I like to support the local…read morebusinesses such as this pet store. They have lots of good bargains. They sell small animals such as hamsters, gold fish and rabbits etc as well as pet food, cages, dog leads, treats, toys etc. - All very competatively priced. They sell almost everything you would ever need for your pet so i hardly ever need to go to the larger stores such as Pets at home or Tesco. They also deliver to your home which is good if you need to pick up a large item or a lot of pet food.

Smashing little pet shop filled to the gunnels with food, toys and just about anything else you're…read morelikely to need for your furry or feathered friends! Always seems to have plenty of folks popping in whenever I've visited Seahouses. Great to see independent little shops like this in the local community, much nicer places to shop at than the big soulless out of town retail parks.

Small shop with lots of products packed in tight! Good choice of products for every pet type but…read moreperhaps ask for help if there is more than three people inside the store! Prices vary, bargains can be found on some products but not on others. Shop around for the best deals. Cheap wild birdseed and self-bagged pet treats available.

A good local pet store selling food, accessories etc. Also has Animals form fish to rabbits, mice…read moreetc available although not a great choice as it is a small shop. Some good prices available and some items as cheap if not cheaper than larger stores. A good friendly service and helpful staff. The store can seem a little cramped as they were in a bigger shop and moved down the road slightly to a smaller shop but still have the same products in and thus not as spacious as before. Staff always friendly and helpful and will give advice and answer and question if they can.

Overall always have what you want.I have been going for over 30 years. Wonderful helpful and…read morefriendly service. Linda is a very genuine lovely lady.

We use this shop all the time friendly helpfull staff with lots of knowledge and advice on general…read morepet care and if they dont have what u need they will order it in for u