I'm a fan of Pets In Need! They're a wonderful and lovely organization. I've been participating in their Doggie Day Out program since Sept 2024, and I continually still very much enjoy taking a doggie buddy out for an adventure. I'm very thankful that they have the Doggie Day Out program because ever since my soul dog went to heaven-- I miss spending time with a dog. The doggies get a little break from the shelter and have a nice outing. It truly brings me joy to get to spend time with the doggies. All the doggies that I've had outings with are all adopted so I'm so happy that they have found their forever homes. :) The staff here are all friendly and welcoming. I definitely recommend this place if you're looking to adopt a furry best friend. :D read more

Our puppy was spayed here yesterday. We started by putting down a deposit of $100 for an appointment. We had to move the appointment date a few times (via emai) and this place was very polite and accommodating. The day of the surgery, we dropped off our puppy between 7:45-8:15am. There were like 7 other dog families there waiting to drop off their dogs. The staffs were very nice, polite, professional and definitely animal lovers. And the place was nice and clean. Between 3-4pm we picked up our puppy. They gave us some medicine for our puppy. Overall the experience was better than what I expected. read more

Pets In Need - Animal Shelters Near Me - Palo Alto, California

Staff and dogs were great and friendly! I had a great experience:) I got everything I needed for the doggy day out. Leash + seatbelt attachment for car, water bottle, and treats. read more

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We took Lily for a doggy day out, she was the most chill dog that I have ever walked, including my dog.

Friendly staff, great dogs, pleasant environment! The dogs seem to be well kept and have staff that truly care about them. They are also generally well trained dogs! Great place to adopt from or volunteer. read more

Overall positive experience. Staff was very welcoming, nice, and helpful. Samantha was the one who helped me, and she was also very friendly and appreciated her positivity and patience very much. I would recommend anyone go here if you're looking to adopt an animal. Went in never owning a cat, to leaving with my furever friend. Also the adoption fee is a lot cheaper here compared to other places. Being able to walk in and visit all the kittens was a huge plus. Thank you to everyone at Pets In Need for your amazing customer service! read more

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I was recommended to Pets In Need, when I was looking to get my 2 year old Mini Australian Shepherd neutered. They go by appointments and it's all easy and self-explanatory as long as you follow their instructions on what to do before the appointment and what to do when dropping off. The day of my appointment, I was nervous! However, the staff greeted me and were informative about the expected procedure. They made me feel at ease because deep inside, I was really nervous for my doggie. I felt good leaving my fur baby in the hands of such kind experts. They provided meds, a cone and some instructions for post-procedure. After a few days my dog was back to his normal goofy self. I would 20/10 recommend Pets in Need. This is an amazing organization and the staff, especially Erika, make it better because they truly love and are passionate to help our little fur babies! read more

Pets In Need - Animal Shelters Near Me - Palo Alto, California

I want to start out by saying both locations are amazing! They give complete information and invite you visit. If appropriate they allow a short period to assess if the dog is a good fit. Our first try was not a good fit. The training requirements were extensive. They were so kind when we had to return the dog. They wanted all our observations so they could share with his adopters. Our second try was more successful. Again The staff was so supportive and informative. Creamsicle or Mortie as he is now known is our great finish or should I say our new beginning. He may have spent too much time on the streets trying to survive but he is showing progress every day. His joy in being in a home is endless. Lastly, our first experience was with the Redwood City Site and our second was with Palo Alto Site. Again both are amazing! read more

This is a hard review to write because the staff and volunteers are definitely 5 stars! But unfortunately the vets there don't seem to be great. I adopted my new baby from there recently. I paid to place him on hold as he had to stay a little longer after cherry eye surgery. Everyone there was so sweet and very excited that Goku (now Gusteau) was going to a home with a yard and another dog to play with (they definitely play...and then some lol luckily they are both fixed!). The process of meeting him and introducing him to my other dog was so easy! When I first met him, the volunteer (Kira) noticed he was a little sneezy and said she would have the vet check him out for kennel cough. She noticed immediately which I thought was very impressive! When I picked him up, he was cleared medically and needed two more days of drops for his cherry eye. I was told otherwise that he was an extremely healthy dog! My bulldog had the same surgery so I knew what to look out for. Well unfortunately, the cherry eye came out again within two days. I don't mind that it'll have to be done again as I trust my vet very much. However, he also came home with kennel cough, which he gave my bulldog. Luckily she had just been vaccinated again but she had a really hard time with it. He also has a really big lump on the side of his leg that I was not told about. Seems to be some sort of cyst but I'll have it checked at his vet appointment. I very much understand that rescuing a dog can come with surprised and added medical bills (Gusteau is my 6th adoption, but my first at Pets in Need) so I'm not upset that I'll have to get these things taken care of. It's more that when adopting at Pets in Need, I think it's important to understand that the staff is amazing, the vets maybe not so much. They aren't like SPCA where there seems to be a lot of funding and new and clean facilities. So yes, there is a very strong smell there. And yes, you might get a pet with issues that they didn't catch. But they do have wonderful animals there. Gusteau is the most amazing addition to our family. He is so loved and is definitely the king of the house. Just make sure you schedule your new family addition to be viewed by your own vet asap. read more

Pets In Need - Our new addition to the family - Animal Shelters Near Me - Palo Alto, California

We adopted our two goofball cats (one boy, one girl) here back in 2019. They were actually adopted during a free adoption day! Best free purchase ever! We found the cats by walking into a kitten/young cat room and sitting down in the room. These two came up to us and played with us so we thought how cute are they! And we promptly went ahead and adopted them. Funnily enough one cat was tagged a girl but upon inspection the staff realized it was actually a boy. The adoption process was very smooth and I couldn't be happier with our two derpy cats. read more

I highly recommend Pets in Need for pet adoptions and their amazing and AFFORDABLE vaccine clinic! I adopted my dog (Tater tot) from Pets in Need in February 2023, which was such a simple process. They let us play with her for along as we wanted prior to adoption without any pressure of adopting. When we decided to adopt, we got her for $14 for a Valentine's Day sale for large breed dogs. Fast forward a few years, I have returned to their vaccine clinic many times which has been an amazing resource, especially in the beginning months of having a puppy and navigating all o the required vaccines. This past year, I have set up a vet for my dog for annual check up, emergencies, vaccines etc. I called my vet to schedule a 3-year rabies renewal vaccine, and got an estimate for $137 (90 something for the visit since it had to be administered by the vet and the rest for the cost of the shot). I thought that was crazy! Instead, I went to the Wednesday Pets In Need clinic and got the Rabies 3 year renewal for $20!!!! I also added an annuals deworming for $10 because why not. This totaled to $30, which was awesome compared to the vet prices! I was there for less than an hour! I will make sure to return here for all future vaccines, as that's what I used to do! I would highly recommend this to all, and while you're there make sure to donate so we can support this business and all the animals they help save! read more

Pets In Need - Waiting for the vaccine clinic! - Animal Shelters Near Me - Palo Alto, California

Friendly service animals are kept clean and happy. Great location. App is easy to navigate too

The staff was incredible and we had such a positive experience from start to finish. Joanna was amazing - super friendly and knowledgeable and we didn't feel one bit rushed or pressured to make a decision. Highly recommend this shelter! read more

We adopted a beatiful dog here, staff was super helpful and kind. Really liked this place a lot, and also our new puppy. read more

Pets In Need - Animal Shelters Near Me - Palo Alto, California

Everyone is so nice! All the animals are treated well and are so sweet All of the dogs were so sweet and smart read more

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30 years ago we adopted a dog from east bayshore pets in need. Great success. 13yrs of loving pet. Last week we adopted another dog from them. We are experienced dog owners and like their straightforward adoption precess fine. Might not be the best for newbies. read more

I'm very happy with my experience at pets in need Palo Alto. I was super nervous for my dog's first surgery. My 2 year old Chiweenie got neutered this morning and it couldn't have gone smoother. The staff is soo sweet, friendly and attentive. I knew my boy was in great hands! Would highly recommend!! Thank you to the staff for caring for my boy!! read more

I first discovered the organization "Pets In Need", while searching through the "Resources" section of the non profit organization, "Sage Compassion for Animals" found by visiting the website Sagec4a.org. I was referred to Sagec4a.org after searching for emergency, low cost, veterinary care services through FindHelp.org. If you've never had the chance to use FindHelp.org, I highly recommend that you check out this invaluable website, for the many resources and services that it provides our local communities. Please trust me when I say that this website can change your life for the better! You can literally find so many, vital, even life saving, community resources, just by searching FindHelp.org, that it's a terrible shame that more people don't know about this beneficial site that is available for all of us to use, anytime, free of cost. I immediately reached out to Pets In Need for assistance in caring for my rescue Emotional Support Animal, a (very special cat) by the name of Gauss. I rescued Gauss, and then Gauss succeeded in rescuing me, close to the time of my birthday, August 22nd, 2023. Gauss, had awoken me during the night after he began screaming out while suffering from horrible pain during urination. Which I've recently learned, that if your cat and you ever experience a situation like this, it's important to call an emergency veterinary hospital immediately, as this could be a life threatening situation for your cat. Please watch for any signs of pain while urinating, or an inability to urinate, when it comes to caring for your cat! Gauss came to be in my care during an especially traumatic time in my life thus I found myself in a situation where I was not prepared financially for his health concerns. This type of situation is all too common, so please dont ever hesitate to reach out to organizations, such as Pets In Need, should you ever find yourself in need of help with paying for veterinary care. I can't imagine my life without Gauss, not only will these adopted animals quickly come to trust, love, comfort, and accept us unconditionally, they have also been known to vigilantly watch over us and our family and give their own lives in order to save ours. For example, Cats have been known to wake their owners, by alerting their owners that there is a fire in the house, saving their owners from an excruciating death, but sadly unable to escape from dying in fire themselves in the process. My cat Gauss has actually been keeping a vigilant watch over me, after I was recently diagnosed with Complex PTSD caused by suffering through a series of painful and traumatic in my life events recently. Gauss now spends his nights (and days) sleeping on my chest. Non Profit Organizations, such as Pets In Need, truly make the world a better place. They provide so many amazing and deserving animals with a warm, loving, caring, and comfortable place to stay, and by finding forever homes for these animals, where they can go to live in peace, joy, and happiness for the remainder of their lives. Pets In Need provides also provides emergency veterinary care to the animals who come to their shelter (and any animal in need) who might otherwise be euthanized, or much worse, left to suffer and die in excruciating pain. Please know that your love and support, via liking, sharing, reviewing, and otherwise spreading the word about these organizations on social media, Yelp, Google, TrustPilot, Facebook, etc. all make a significant impact. You can also show your support by choosing to volunteer your time, by donating funds, by donate belongs, by donating a vehicle, by donating pet food and pet supplies (to support the resources needed when caring for these animals), by fostering an animal, really any way you are able to help these animals by supporting organizations, such as Pets In Need, truly makes the World a better place, by improving and saving the lives of so many animals in need. Since many of these animals often go in life to comfort, assist and even save the lives of people in need (such as in the cases of our K9 Firefighters and K9 Officers for example), your support truly succeeds in saving all lives! read more

Pets In Need - Here is a picture of the "Pets In Need" logo, they were founded in 1965! - Animal Shelters Near Me - Palo Alto, California

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Very weird staff members... Pets are friendly to watch and play with. Don't clean up very often... read more

Pets In Need - Animal Shelters Near Me - Palo Alto, California

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Staff are amazing and animal were taken very good care of and behave very well. All animals were nurtured. I went volunteering taking a dog out for a walk and he behaved incredibly nice. Staff were very helpful and friendly. read more

There's an entirely new team at Pets in Need, and they provided us with excellent care and service. We brought in a stray kitten to be fostered until we adopted her. The courteous and knowledgeable staff explained to us what the process would look like and answered all our questions about how we should care for our future adopted pet. From the get-go, it was very clear that the entire staff were animal lovers, as they handled our kitten with kid gloves and warm tenderness. Their kind manner left us feeling that we were leaving our kitten in very good hands. We highly recommend Pets in Need in Palo Alto without reservation. read more

The staff were knowledgeable and helpful. The adoption process was straightforward, and we got to spend time with our little doggo before bringing him home the next day. read more

volunteer program could be more organized... I volunteered for a doggy day out. They told me last minute that the dog must stay indoor because of her health issue. While it's an understandable situation, it's an inconvenience that could've been avoided with a bit more planning ahead of time... read more

Drove in from Campbell for the vaccination clinic. Friendly & helpful staff! My girl Coco did not make one peep during her vaccinations. Highly recommend. read more

Pets In Need - Coco was a happy camper! - Animal Shelters Near Me - Palo Alto, California

Years ago, I adopted several pets from Pets In Need and it was a great experience. Recently, my dog-like-creature, "Rookie", found a very young kitten and (being responsible), I signed up to have "Diablo" neutered. After a few weeks wait, I took Diablo in yesterday. The kind folks at Pets In Need did a fantastic job on Diablo, although he is not wild about the E-Collar. And, the value of this service is unparalleled. Pets In Need is a GREAT organization that provides essential services for the Bay Area and I highly recommend them. read more

Helped me with vet bill when I and my cats were in need. Very compassionate and processed grant efficiently.. Outreach Department Pets In Need Palo Alto, 3281 E. Bayshore Road, Palo Alto, CA 94303 Pets In Need Redwood City, 871 Fifth Avenue, Redwood City, CA 94063 650-496-5971 ext. 275 | www.petsinneed.org read more

Amazing place! Helped me out with blood work for my cat. Amazing people! I strongly recommend them if you need help with expensive vet bills. read more

Rating them for their spay/neuter service. My husband and I rescued a litter of kittens at the end of July. There was no mama cat in the picture and we took them in when they were about 4 weeks old. (Bottle feeding them! Fun stuff). My husband and I kept two and the other 2 found a home with one of my coworkers. I searched several places trying to find affordable options to get them fixed. This was by far the cheapest option in the area. They release appointments on Monday morning on their website. I secured spots for my two kittens for an appointment a few weeks out. Service was great and cheap! Highly recommended. read more

They supported us and made the adoption process smooth. They were friendly and patient with us.

I spayed my dog here and they were exceptionally organized, professional, friendly and 100% trustworthy. The vet responded to my medical questions over email before the appointment and addressed all my concerns. The surgery was very fast and the staff were all extremely friendly towards me. read more

Pets In Need in Menlo Park is the perfect place to find your new best friend. We went into the Pets In Need shelter last week and were happily greeted by the staff. Before we went in the days before we were looking on their website at the dogs they had up for adoption. So we went in knowing who we wanted to get to know better Coco a German Shepherd mix. They were so fast to help us and they took us into the play yard to see how Coco would be like with us. The first second of seeing Coco we were hooked, we got to hangout in the play yard for around 10 mins and in the meantime they were working on all the paperwork and getting everything sorted out. It was super streamline. I would for sure recommend this place to anyone looking for a new best friend or another addition to the family.They have some amazing pets in there. It's also good to keep up on their website too. They set us up with a list of everything we would need and that helped a ton when we got to the pet store. So far it's been a few days with Coco and it's been a blast we are a very active family so there as multiple walks a day, playing with toys, and having a great time. Good Vibes and Rock n Roll - Rockin Ryan read more

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We took our puppy for a spaying operation. The staff there runs a very efficient ship! The check-in process was quick and smooth and our puppy was ready to come home when we arrived for pick-up at the designated timeslot. The incision looked great and our puppy was back to her old self in just a couple of days while the incision continues to heal nicely. Thank you so much for your help! read more

When I tell you I love my baby... I loove my baby. I do not trust just anyone with my puppy. Dr Stanton came highly recommended to me and I couldn't be more satisfied with the results of Milo's neutering. I was beyond nervous because I'm the kind of pet parent that worries about everything. The staff was so sweet accommodating and quick with their responses. Pets in Need have a lifelong client in me and patient in Milo. read more

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The staff at Pets In Need are amazing, they are super sweet and accommodating. My previous cat with almost identical physical features and personality to my current one passed away about 2 weeks ago. I just adopted my new cat Lady Marmalade today and I couldn't be happier to bring her home. It is honestly a blessing to have come across this shelter that provides so much love for the animals, especially during this difficult time. read more

Pets In Need - Lady Marmalade - Animal Shelters Near Me - Palo Alto, California

I recently adopted a four-legged bundle of joy from this shelter. There are many things to love about this place. The animals look happy, the kennels are spacious and they dogs have playtime. The staff genuinely cares about the dogs and the kitties and is invested to help the behavior of the animals so that they socialize and reduce anxious behaviours. My doggie had a thorough medical and dental exam since he is already 8. Mikayla, one of the staff members, had a really good connection with the senior doggie I adopted and gave me very good advice on how to help him adjust to our new home. Consider donating to this shelter, they are doing an awesome job! read more

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Got my cat from here last year and I really liked this place ... Sad to see in the news today that 3 of their drivers let 7 lab/pit puppies die in the back of a van while driving through Central Valley while it was over 90 degrees out. I blame everyone from the top down for not vetting and training and supervising it's workers. Disgusting... read more

My Rabbit Davy and I will be forever greatfull to Pets In Need for essentially saving Davy's life. During COVID my income took quite a hit as did so many others. I noticed that Davy was licking his right back foot. I looked at it and found a small but suspicious sore. I took him to Chabot and was told cancer cells were found and that surgery was necessary, as soon as possible. All of this took place before I contacted Pets In Need. I was distraught as $ was such an issue. I talked to a friend who told me about Pets In Need and urged me to call immediately. They were wonderful. Within three days Davy was operated on and is his usual perfect self now. I am so thankful for their assistance. They didn't put me through a wringer with questions and demands. All I was asked for was confirmation of my monetary status and the vets evaluation. Clean, neat and simple. These are people who want to help all animals and the people that love them. I can't thank them enough for giving me the opportunity to save my Davy. He is a happy healthy senior citizen who will be with me for a very long time. Thank you Pets In Need and Chabot Veterinarian Clinic, forever!! read more

Pets In Need - My little boy Davy, being darling as usual thanks to the caring, love and support Pets In Need provided. - Animal Shelters Near Me - Palo Alto, California

As previously stated I did hire a professional trainer to give this opinion on the dog aggressive resource guarding, it is a major problem which your agency never addressed in the re-listing of this dog. Your reply implies that I am at fault, however this opinion is from a PROFESSIONAL dog trainer and my review is to let people know that the Palo Alto office does not know the dogs as well as advertised and that people need to be wary that your descriptions are not valid and that they should spend their money elsewhere to protect their family. read more

Pets In Need - She should have a warning to not be with children or seniors! - Animal Shelters Near Me - Palo Alto, California

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One of the most caring dedicated pet shelters with wonderful warm staff, only glowing things to share. Whether the Palo Alto or Redwood City location, it's a great place to find your furry family member. read more

Excellent dedicated staff. Love my doggos I adopted from there. Highly recommend! Rescue don't buy!!! read more

Pets In Need - 7yr old Nori on the left, 2yr old Maki on the right. - Animal Shelters Near Me - Palo Alto, California