While this isn't our favourite Pets At Home location (getting in and out of the car park is an absolute nightmare), it is handy for me when I take the bus into town to do some shopping. We stopped here twice this week, because we found a flea on one of the kittens... good thing we have one all white kitten, otherwise we probably wouldn't have caught it until it was out of control.
One of their staff members had to come and assist as some of the flea treatments are locked and controlled. We also wanted some assistance since the kittens are just 3 months and wanted to make sure we purchased the right treatment for them. The staff member was very knowledgeable and also suggested that we begin treatment for worms as it is possible that if the cat was grooming and ingested any fleas/eggs, they could develop worms. Yikes! The staff member also told us what the difference was between controlled treatments, versus the non-controlled treatments. Apparently it has to do with whether the treatments have actually be proven to work. We didn't really want to take a chance as we know what it is like to be bitten by fleas and wouldn't want the kittens to suffer. After purchasing everything we went home and treated the kittens. However, we realized that we didn't get anything to treat the apartment. So I went back to get something to treat the carpet, their bedding, and some of the furniture they like to nap on.
There is such a huge choice of items from sprays to powders... they even have foggers/bombs if you are really having a bad infestation or just want to be extra cautious. There was no staff member around, so I just read the back of every spray and powder until I settled on one that I thought would treat the problem and would be easy to use. They did have one item that does not contain pesticides and is ok to use with pets in the room, but the rest do contain pesticides, however, with the exception of the foggers, it looks like the pets (and children) need to be out of the room for between 30 minutes and an hour. I also picked up some vacuum powder... just to be safe. Overall, not a bad location with all of the same items you would find at any of their locations, and they do have knowledgeable staff, I just don't find them as friendly as the staff at the Middlebrook location. read more