1. Pets are Talking!

1. Pets are Talking!

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Portland, OR

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Pets are Talking!

5.0 (2 reviews)

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Dogs Dig It

Dogs Dig It

3.9
(96 reviews)

My Yorkie named Bogie had a grooming appointment. I asked the so called professional to give Bogie…read morea Puppy cut. When I received him back he resembled a self concious rat with no mostache and his nails were not done on his left side. In addition there were gouge marks in his coat. I was upset and for 96 dollars I expected some semblance of symetry. Instead Bogie looked like a troglodyte. When I returned home my wife marched down there and had his nails done and demanded a full refund. The manager said that it would grow out. I thought wow what if I shaved the hell out of the groomer in the parking lot Brittany Spears style and told her that it would grow out? I talk about this freely with the Masters of many Pedigrees and no insult to injury. I would not trust my beloved in the hands of them. Bogie still is not grown out to make it look good. Shameful.

I've been looking for a regular daycare facility for my recently adopted pup. It took almost 3…read moreweeks to get the evaluation appointment scheduled and was told it could be anywhere from 1-1.5hrs. I brought my pup in, who is anxious around new people and new pups, and takes a while to warm up. She is also very attached to me which is part of the reason why I want her in a regular daycare facility. I let the gal at the front desk know, she takes a minute to warm up, but once she does, she does perfectly fine. She's been boarded at another facility overnight before and has been to their daycare facility multiple times and the staff have reported no issues. DDI is just closer to my work and more convenient. The gal said she would take my dog in and slowly introduce her to other dogs to see how she does and go from there. She said I was welcomed to get a coffee across the street or wait in my car. I barely had time to get across the street to order said coffee when the gal called to say "yeah, this isn't gonna work out." You mean, my anxious pup, the one I'm trying to get socialized around other humans and pups, started nervous barking and trying to get thru the gate back to me because you gave her less than 15 mins to warm up to a new environment, new people, and new dogs, didn't instantly want to play with everyone? But she's the problem? The gal suggested getting my dog into play groups (she's already in obedience training and has no problems there), or socialize her with other dogs (wtf do you think I'm trying to do??), and dog parks (revolutionary). She also suggested I bring her back when she turns 2 (in less than 3 months) because age might make a difference. Sure, and at that point she'll have also been better socialized as well. They completely missed the mark on this one. I second other peoples sentiments about the evaluation process because it was less than ideal and a complete waste of my time.

DoveLewis Emergency Animal Hospital

DoveLewis Emergency Animal Hospital

3.2
(730 reviews)

Dove Lewis has shown nothing but kindness with my kitty's passing (she was elderly, but this was…read moreunexpected). I was told by my two friends watching her that she was well taken care of, they answered my international calls quickly, and even sent a card in the mail within just a couple of days. My little Bella was in very trustworthy hands and that's why mattered most. Thank you, Dove Lewis team.

I am writing to express my deep disappointment regarding the way my family and I were treated…read moreduring one of the most heartbreaking moments we have ever experienced during the euthanasia of our beloved Chihuahua. While I want to acknowledge that some members of your staff were incredibly compassionate, the overall experience was made significantly more painful due to the actions of one of your representatives, Kev. His lack of compassion, professionalism, and awareness during such a sensitive time left both myself and my daughter deeply upset. When we arrived, my daughter went inside to check us in while I remained in the car with Sophia. We had specifically hoped to use the side entrance to minimize any additional stress for Sophia, who was already in distress. Kev refused to allow my daughter to check us in because I was listed as the primary owner even after my daughter explained she was a family member. The only information that needed to be confirmed was my phone number, address, and email address, all information my daughter could have confirmed. Instead, I was forced to walk into the lobby while crying and emotionally overwhelmed. This lack of flexibility showed very little understanding of the situation. Once we were escorted into a room, Kev returned to review paperwork and discuss payment. Prior to our visit, I had contacted Dove Lewis prior to verify what charges I would be responsible for. Despite explaining that I had already confirmed these details, Kev argued with me while I was sitting there holding my dying dog in my lap. During such an emotional moment, the last thing anyone should have to do is debate billing. The vet assistant who cared for Sophia before the procedure was exceptionally kind, compassionate, and respectful. She carefully prepared Sophia, brought her back so we could spend our final moments together, and gently explained that we could notify the staff when we were ready. Her compassion made a tremendous difference during an incredibly painful time. The vet who performed Sophia's euthanasia was equally compassionate and handled the procedure with dignity and empathy. We are sincerely grateful for the care both of these individuals provided.  After Sophia had passed and we had spent time saying our final goodbyes, my daughter informed the staff that we were ready for them to take her. Kev entered the room and asked if we were ready to proceed with the euthanasia, completely unaware that the procedure had already been completed. This demonstrated a troubling lack of communication among the staff and forced us to relive an incredibly painful moment unnecessarily. To make matters worse, after realizing the procedure had already been completed, we handed Sophia over to Kev wanting to leave peacefully with our grief.  Instead while holding our dog in his arms Kev started to discuss a refund that was owed and wanted to know what card to refund to. I was completely inconsolable after saying goodbye to our loved one and this was an incredibly insensitive and inappropriate time to bring up financial matters. I told him that we would call to take care of it. After that conversation, rather than staying behind with Sophia and simply allowing us to leave the room and grieve privately as we exited, Kev continued to follow us out of the room and down the hall to the exit all while carrying our pet. There was no need to escort us out as we had entered through the same side entrance. Throughout this time, he continued speaking to us while carrying Sophia in a way that was deeply upsetting. Her head was dangling over his arm without the care and dignity that I believe every family expects their beloved pet to receive after they have passed. Seeing our loved one handled in that manner was completely heartbreaking, and it is an image that my daughter and I will carry with us for the rest of our lives. This should have been a peaceful opportunity to say goodbye to our cherished family member of 17 years. Instead, multiple interactions with Kev made an already devastating experience even more painful. Families facing end of life decisions deserve empathy, patience, clear communication, and compassionate treatment. Unfortunately, that was not what we experienced from him. I sincerely hope this feedback is taken seriously.

PawzZle Piece

PawzZle Piece

5.0
(1 review)

Everything went better than I could have hoped for. Her energy and love for animals is off the…read morechart! She even gave him a bath!

From the owner: I believe that your dog should feel at home and treated like family. They should never be kenneled…read morefor long periods of time. Traveling should never be stressful for you or your dog. I would be a great option for you of you adopted a dog from a shelter/rescue as I have the training and background for it. I offer puppy/dog socialization for anyone needing to socialize their pups around other vaccinated dog-friendly dogs. If you are looking to board your dog with us we send daily updates and pictures of your dog(s) unless requested otherwise. Completely comfortable administering scheduled/needed medications while in our care. Families are more than welcome to schedule a call to ask any questions and I can answer them as well as elaborate on my work experience and qualification's. I love and enjoy cats very much, I offer pet sitting services for cat owners as well and have a kitty room that's completely cat friendly or I can travel to your residence once or twice a day to care for your cat(s) and do wellness checks on them/spend time with them if you live 20 minutes or under from my residence. I also offer this to dog owners who would rather have their dog stay in the comfort or their home IF AND ONLY IF they have a humane setup for their dog at home and do not have scheduled medications needing administered at a strict time.

Fetch Doggie Daycare

Fetch Doggie Daycare

3.5
(44 reviews)

This was a very convenient location for me to drop my dog off before work and pick him up after, so…read moreI eagerly bought a package of full day passes to give my little Bernie something to do when I was at work all day. Unfortunately, after just a couple of sessions, I had to eat the cost and stop taking Bernie there. I think Julie W. says it best in her review in October 2017: "You know how there are some places you begin to have bad feeling about, but try to ignore them because of history or convenience? Fetch is one of them." The space is very echoey (is that a word?) and the employees are constantly yelling (I'm not sure why). It would freak Bernie out. I came one day early to watch him in there and he was cowered in a corner. The owner brought him to me and you could tell Bernie was totally terrified. They have so many dogs, and not enough people to care for them. The people who worked there when I was there ranged from midely polite to completely checked out/seemed stoned. I ate the cost of this and as a frugal person, this isn't something that I do often. Bummer because the location was so convenient. Bernie gets along well with ALL dogs. This place just terrified him and I don't trust the staff.

Please be advised before taking your fur baby here. I decided to take my 7.5 month old Alaskan Klee…read moreKai to this facility because the location is convenient. PARKING IS NOT! (It shares the space with a coffee shop so there are like 6 spots total to share.) I called in and they said she had to be approved with paperwork as well as a 30 min behavioral assessment. There's a drop off area with a counter but then they take your dog back where owners aren't allowed. I understand why now. I initially bought a 5, half day pass for $90. I took her and when I picked her up she was WILD. I thought maybe it was because this was her first time at a daycare and she was super excited. So I didn't think too much of it. That night I found a large mark on her stomach and called the vet. They said it couldn't been rough play but they weren't sure, and to keep an eye on it. That night my dog wouldn't go to the bathroom at all. I stayed up well past my normal time taking her out to try and go. I wake up about 3 hours later to find she had diarrhea all over the house. 45 minutes of cleaning that and she throws up and then goes to the bathroom again. Again, I thought maybe it was because of all the excitement. Because I bought the pass and I didn't have care set up for her while I went to work the next day..I took her back to see if that first time was just a fluke. It definitely was not!! When I picked her up she was completely drenched and while I hoped it was water..she wreaked of pee. I took her home and gave her a bath and she was so scared. I had never seen her behave like this. The same thing happened that night where she wouldn't go to the bathroom and in the night she pooped everywhere (I found out later they just let them poop anywhere. My dog is potty trained so this behavior is abnormal) She threw up again and at this point stopped eating. I immediately called the vet and they had her come in for an emergency visit where they discovered ROUND WORMS. They said chances are because they let them poop everywhere..that she stepped in it and maybe licked her paws at some point...but anyway they said I shouldn't continue taking her there. I then emailed Ted (the owner) explaining that situation in which I NEVER GOT A RESPONSE. A few days later I called back to see what's going on and the front desk person said, 'oh, there's a check here for you' and hung up. They refunded the 3 out of 5 stays I didn't use. This is a dirty place and unless you want to deal with your dog getting sick and needing antibiotics, I would highly recommend taking her somewhere else!

Pets are Talking! - petservices - Updated July 2026

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