I usually drive across town to the doggy daycare I usually use, but today, it was convenient to use Barklandia (which is much closer to my house).
I remembered when they started, there was a 2 hours for $7 rate, which stresses me out because I have to be back at a certain time, rather than being charged for the amount of time I use (like my favorite daycare does).
I mentioned this to Matthew, the counter guy, who assured me that, as Barklandia gets 50 dogs a day, they had no need to make it convenient. He pinched his nose to remember what the owner had said, and then relayed that it was because it would be annoying to have dogs coming in and out all the time. Right. Cool...
The need to put leashes on and off dogs and collect people's money sounds very complicated...
I would think that at 50 dogs a day, at $30 per day, the $1500 in profits PER DAY would be plenty, so naturally there would be no need to actually make the service convenient for customers...
I mean, for that price how could you afford to pay another highly skilled dog leashing professional like Matthew?
He did assure me that they allow for a grace period of 15-30 minutes on the timing, especially if you call and are really cutesy and assure them that you'll "be there soon!!!"
Cool. Thanks.
I confirmed that the price was $7 for two hours and left.
I tried to re-arrange my plans to get the full value of my two dog hours, since I'd be paying for them no matter what, but ended up coming back a half an hour early.
Well, turns out that the price is actually $7 PER HOUR, which, of course, even though I had SPECIFICALLY ASKED and COME BACK A HALF AN HOUR SOONER (which, per our previous conversation, which obviously he did not recall at all would have been within the grace period) BUT NO, Matthew HAD to charge me $14 for the pleasure of having my dog stand in a warehouse for 90 minutes.
Really? Because I had asked and you confirmed the price.
$7 per hour? That's outrageous!
He shrugged. "Nobody really does hourly"
OH REALLY I WONDER WHY...
I am so annoyed by this entire process.
This is a ridiculous model and I have no idea why we are letting anyone get away with charging a ransom for standing in a room with dogs, but this daycare takes the freaking cake...
I will never ever ever take my dog here again.
What a scam. read more