I have also had trouble with this organization. I adopted 2 kittens in June of 2013 and am still trying to get paperwork for the microchips that were placed in the cats. She is the one who will be contacted if the cats are found--which is a very distressing thought because I can't ever get in touch with her. I have yet to receive any paperwork on the cats whatsoever. I also had serious trouble with the vet that she works with to spay and neuter the cats. The male of the pair contracted a serious infection and nearly died--a rare situation in male cats because the procedure is so simple for them. It has been difficult every step of the way with this woman and I am at my wits end. read more

This is a very small rescue, and they do the best they can. They have saved hundreds of cats from local shelters. I talked to them about Candiss P. . the cat she lost is NOT the cat she claims, it was adopted out long before she lost hers. As for not being able to get in touch right away, why not show up at their adoption days to talk in person, or volunteer to help with emails and phone calls? Some of the smaller rescues do not have the big budgets for staff like the SPCAs and Humane Societies. They are run on a shoestring, and with volunteers. Volunteers usually have jobs, and cannot respond as quickly as the big rescues. Give them a break! read more

Pets and Pals - Adopt a cat! Save a life! - Animal Shelters Near Me

Beware! This group had an ad on Craigslist as needing foster homes. I responded and one of the members came to my house to inspect and meet me. She then gave me a contract to sign which included language that indicated I was responsible for all food and medical care. I was stupid enough to sign this thinking I would not have the cats for long. They had just been spayed so I had to take them to have the stiches out which was not a problem. What was a problem was that I was told that I would have to give the organization a check for two hundred and thirty dollars supposedly because other foster care givers had kept the cats without paying the adoption fee. I said I could not afford this and could only do so if they held the check and gave it back when the cats were adopted. What I did not realize was that the mother cat and kitten were feral and as much as I worked with them I could not tame them enough to be adoptable. Through email I continued to inform them that the cats were not ready to be shown in a pubic place and may never be tame enough to be adoptable. I recommended a cat sanctuary as a possible alternative. I did email pictures of the cats. Without any warning they cashed the check which left me short of funds to pay my rent. When I contacted the member I had had contact with she referred me to another member who said they would look into it. Nothing happened so I called again and was hung up on. There has not been any further contact from them and I am still out my money and have two cats, that are unadoptable, that I do not feel I want to keep. While I like to save a life this is not the organization to help out. read more

My cat has been missing for 8 days now :( He would have been 1 year old this month. I got him for free from a rescue volunteer and he was my best friend. Im literally doing EVERTHING possible to find him and am totally heartbroken. I started going through adoption photos on pet finder just to see if he could possibly be on there, and saw that her organization either has my cat or his clone up for adoption!!!! Mine is a neutred male with no microchip but on the website it lists "her" as a spayed female. The resemblance is uncanny. I called her to get more info on the 2 supposed rescue cats and she would not tell me where the two kittens were recovered from, or around what date. It says one cat is a himalayan and the sibling is a tuxedo domestic medium hair.... (They must be stepsisters i guess). The only thing she was willing to tell me is that they were both already adopted and was basiclly like, Sorry... I get a bad vibe from this so called "shelter" and i want my cat back! I live in antioch and Pets for Pals is located in concord which is not far at all. So... Im either losing my mind, or this lady is selling stolen pets :0. Please if you have any info on the cat named "Torey" on petfinder.com from pets and pals, contact me at candissp@gmail.com as she was no help at all! I would just like the opportunity to make sure that cat isn't my missing baby read more

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This shelter is incredibly disorganized and possibly unethical. . They show through PetFood Express in Danville and possibly other Pet Food Expresses in the East Bay/other parts of Northern California. Let me start by saying Pet Food Express is NOT the problem and has acted incredibly noble-ly with me regarding this issue. I adopted an animal from this shelter a year and a 1/2 ago. My animal was advertised by this shelter (through petfinder.com) as 'neutered and chipped'. Even prior to my adoption, my interactions with the contact on the add were difficult as she was incredibly unresponsive (took many days to get a response), the phone number provided never was answered and the voicemail box was always full. I still persisted because I really liked this cat. I was asked to fill out adoption paperwork before the day I was supposed to be able to adopt him at a Pet Food Express Adoption Day (where this shelter 'shows and adopts') . I did this and sent it to my shelter contact. I arrived the day of and no less than 20 people were waiting for my contact. She arrived at least 10 minutes after the time the adoption was supposed to start and still had to set up cages and bring all of the animals in. I was with two small children and saw this was going to take a while and that she looked a little overwhelmed so I helped her set up (took at least 20 minutes to do this). Even after doing this I could barely get her attention on my actual adoption and, when I finally did, discovered she didn't bring my cat's paperwork. We went ahead with the adoption with her promising to get me to paperwork - all I had to do was email her. Plus she promised to do a test kit on my cat as he was too young at that date to do that. I tried emailing and calling her for a month and a 1/2 and finally gave up. I knew this shelter placed animals, I got a good cat, and I didn't really want to make a stink. I decided to let it go. Well, 1.5 years later I take my cat to the vet for a random issue and my vet tells me my cat isn't neutered. We then scan him for a microchip and, guess what, no microchip either. it was going to cost me $200 to get this done. You'd think I would know my cat wasn't neutered but I was very new to cat adoption and frankly had no idea what it looked like and I was told on the add that he was neutered so would have no though to question. Long story short, given I had more cats in my household at this point that could have gotten pregnant, and that I had paid for what I thought was a neutered/chipped cat (and now was going to be out another $200 in addition to the original $115 adoption fee), I finally decide to take my story to PetFood Express. Note, I also tried again, simultaneously to get back to the shelter to see if they will at least post adoption neuter my cat. I finally get ahold of someone in their org and they basically tell me I needed to be more persistent trying to get ahold of them, that the shelter woman is really busy, and I just have to be patient and that it was my fault that that I didn't realize he wasn't neutered. They were also mad at me for contacting Pet Food Express. Pet Food Express in the meantime was very grateful I contacted them and explained that they have had persistent issues with this organization, with this particular woman I had to deal with (even tried to talk to her but she apparently hasn't changed) and that my story was the last straw. They said they only use shelters that are ethical , appropriate, and service according to terms. This one appeared to be none of those. I feel bad that this shelter may not be able to service through Pet Food Express anymore but I believe they need to learn how to run themselves according to code, etc.. and take ownership of their issues. They refuse to do so and put all the blame on the consumer. Note, I am a huge advocate of shelter animals and own 5 so it's not like I don't care. But this shelter's behavior is seriously out of control ..And, kudos to Pet Food Express for handling this so gracefully. Please note they also use a name 'Hayflakes Sanctuary'. Buyer beware. read more