Idk how this store hasn't been shut down. All of this was observed on ONE visit and this is just what I could stomach to take pictures of. I left soon after because the conditions these animals are kept in is absolutely unacceptable. It's all about PROFIT and not the treatment of the animals themselves. Which is what their profit comes from. You'd think they would care about them. Clearly they're too lazy and selfish to. read more

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The puppies were dirty, unkept and had eye infections. Someone from the county needs to make regular visits to the Is place. read more

I love my Guinea pigs that I got. One problem about it tho i found out my girls were both pregnant after buying them. I think they should separate boys from girls bc some ppl can't afford or only want a certain amount of Guinea's. read more

They think it's acceptable to leave a cat in a display case with nothing but a litter box. Its sad. I understand that the cat cannot be exposed to other cats with her kittens but still they refuse to provide toys to their animals. Just because the albany mall is dying and your business is going with it, doesn't mean the animals have the right to suffer your hardships. read more

Pets & Pals - Pet Stores Near Me - Albany, Georgia

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Just bought the sweetest kitten around a month ago from here! Paid $100, and brought him home and within in two days had to take to take him to vet. He had; fleas, worms, and ear mites. Do not waste your money on any animal here! Very overpriced and the animals have so many issues! read more

This is a cute little pet store with decent prices and a wide selection of animals to choose from. Dogs ($400), birds, cats, fish ($5.00 and Up), spiders ($20 and up), hamsters, rabbits, ducks ($5.00 and up) etc... The list may vary, these are the animals that I saw the day I went. read more

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I don't like the fact that dogs are put on hold for others or on a waiting list, when you have a buyer in the store who is willing to buy the dog immediately. I believe in the "first come, first serve" policy. If you're there first and want to purchase a dog then they should sell it to you and not hold the dog for someone else. Not good business practice to me. read more

Just bought two new hamsters at Pets and Pals in Albany Mall. One of them had 2 seizures before it even got home. I call them to let them know this is the 3rd hamster with seizures of which 2 died in only 2 months time. The first thing out of their mouth is that it's my fault. Well, I wasn't going to mention the 1st 2 because I had them 2 months and I figured, maybe they got sick but if you don't even make it home with the 3rd one doing exactly the same... it's NOT my cage or environment. These animals were sick when they came from your store. They offered me my money back but I have to return the hamsters in a freezer bag, dead, before I can have my money back. WOW... how heartless for 1 and second it's not even so much about the money but that they do not even care about their hamsters being sick. I'm telling you there is something wrong with them and just blindly blame the customer... Than telling me we didn't' give them enough air, excuse me, your employees put them in YOUR box to transport them home. I'm not done with this yet, You say you breed your own hamsters and raise them yourself, something you're doing is wrong, maybe they're inbred. I don't know but I'm going to get to the bottom of this. To be this heartless and careless with a living animal blows my mind... And now I'm stuck with yet another animal, just waiting for it to helplessly die in my care because it can't control it's seizures. UNBELIEVABLE Thank you for this very merry Christmas. I will never ever recommend or buy an animal at your store again and I will make sure everyone knows how careless you are. read more

Pets & Pals - My baby died, 2nd one,of seizures. 3rd one is merely a waiting game now having seizures too. - Pet Stores Near Me - Albany, Georgia

I would never pay the prices pet stores require, but it's a great place to bring the kids to look at the cute little fuzzy wuzzies, and the folks here are very nice. read more

Do NOT buy Pet Store Puppies and Kittens So, you're thinking you would like a puppy (or kitten) and venture on down to the pet store. Inside you see cute little bundles of fur in display cases, with their big puppy-dog eyes beseeching you to "pick me, pick me". The staff is friendly and courteous and they let you handle that little bundle. It licks you in the face, and you just know that this is the one for you. The friendly clerk tells you it's a purebred and has champions in its background. They ask you if you require any other things for your new puppy, such as dish, leash, collar...what about some food? Everything is there in this one-stop place. And how do you want to pay? Cash, cheque, credit or debit? No problem, they take them all. Very convenient. You make your purchase and hurry home with your new bundle of love and licks. Seems like a match made in heaven - no hassles, no problems and you've got yourself a new "purebred" puppy with papers. Where Do These Pups Come From? Have you ever wondered where the pet stores acquire these puppies? Do you envision a lovely area with the mother happily whelping her litter, a loving person in attendance to help her along, the best food, access to a secure play area, veterinarian attention (if needed)? Well, if this is what you have pictured, I'm here to shatter that illusion. These puppies come from Puppy Mills or Backyard Breeders. The conditions that these dogs are kept in would make you cry. Imagine for a minute, a fetid, dirty room with cages stacked one on top of the other. Inside these cages are female dogs, lying in their own filth, often cramped for space, trying desperately to nurse her newborn pups. She is bred on every heat and when she can no longer produce pups, she is killed. These pups are removed from their mother when they can just barely eat and taken by the truckloads to pet stores. Often, many of the pups cannot even survive the trip in the trucks and die along the way. They are then put on display in pet stores and offered for sale to anyone who has the money to purchase them, regardless of whether that person would be a suitable owner. If pup doesn't quite fit into that person's lifestyle, they are offered up for sale again, to whoever wants him, or they are found in a shelter. The Not-So-Cruel Puppy Mills I've described above the worst case scenario for puppy mills. They do exist. However, there are puppy mills that operate within the law, meaning that they provide adequate food, water and shelter. But don't get all warm and fuzzy here - these dogs are still being treated like livestock. Their main purpose in life is to produce pups and provide income to the puppy mill owners. These people don't have just a couple of dogs on their premises - they have many. The dogs are not pets. They are money-making products, period. The puppy millers don't care where the pups wind up - their only concern is how much money they can make. Backyard Breeders A backyard breeder, while not a puppy miller, is someone who breeds their dog without any regard to its health or temperament. They usually have "pet" quality dogs, and have no clue as to what constitutes a breeding quality dog. They do no health tests, have no idea of what is in the dog's ancestry (i.e., health problems) and use any convenient stud regardless of whether this stud is worthy or compatible. Often, they have one litter to "show the kids the miracle of life", or "it will calm the bitch down", or "we want a pup just like FiFi", or (my least favourite) "we want to get back the purchase price of our dog". And if that is not bad enough, they then give over their entire litter to a pet store to sell to anyone who has the money to purchase a dog. They don't care where their pups go. They are only interested in the money. And who suffers? Well, the pups and the new buyers, because quite often these pups will be riddled with health and/or behaviour problems. And the new owner often will have the same misguided thoughts as the original backyard breeder and breed their puppy - thus another backyard breeder is born, and the vicious cycle is perpetuated. You Can Make a Difference! Do you really want to support such operations? I don't think you do. But every time you purchase a puppy from a pet store, you are enabling these people to continue to breed these poor animals. And please don't think you are rescuing that poor puppy. For when you purchase that puppy, another will just take its place. You must refrain from purchasing any puppy or kitten from a pet store, so that these puppy millers no longer get money. If there is no money to make from breeding animals, then they are not going to breed them. Apply Pressure to the Pet Stores! Also, when you see puppies or kittens in a pet store, don't buy ANYTHING from that store. Tell the store manager/owner that you will NOT buy any products from this store until they cease selling animals. Tell them you will tell all your friends too. read more

They may have a good selection of animals, but they more often than not have too many guinea pigs that are constantly breeding. Also I e the did not notice hay when I went, which is important for digestion. They also often let have the guinea pigs and rabbits together where a well place kick from those powerful back legs could cripple or kill a guinea pig, particularly those babies running around. I got a four week old female guinea pig back in December and in February she had three babies. For those who don't know male guinea pigs can reproduce as early as three weeks and females as early as four. So most of the "baby" or "weaned" guinea pigs have a good chance of being pregnant. Not a good thing for a first-time guinea pig owner who thinks guinea pigs are "easy" pets. Also a female guinea pigs can get pregnant soon after giving birth. So if you don't know how to sex the resulting pups you can easily end up with an overwhelming guinea pig population at 2-8 pups a litter. Fortunately I wasn't new to guinea pigs and separated the two boys when they were two-weeks old otherwise all three of my female pigs could've gotten pregnant. As it is I have seven guinea pigs (two males I got from a shelter, a female I got from someone who couldn't keep her, Choco and the three babies.) So what do I recommend for those looking for a PAIR of guinea pigs, get boys if you must by from there or find a shelter or rescue (Yes guinea pig rescues do exist). Word to the wise, guinea pigs are NOT easy first-time pets, do your research on any animal before you buy/rescue a pet. read more

idiot staff who dont know anything about anything there selling, almost triple prices than other stores, and the animals are in terrible living conditions. took there sales license down and reporting the place asap. ive seen some bad places before but this was by far THEE worst store ive ever seen, dogs laying in there own feces, ball pythons burned from heat lamps(use heat mat not a damn heat lamp!) anyone with even the littlest knowledge of pythons know this, 50+ guinea pigs in the same large open cage fighting and tearing up others. id recommend petsmart over this hole in ground, and i hate petsmart. read more

My family and I were in here over the weekend. Being from out of town, we fully enjoyed seeing all of the pets and being able to interact with such friendly staff. All of the animal enclosures were so clean and tidy. They really have a good clean business. Being a Vet for almost 15 years, I have come to know and understand the meaning of a clean and well maintained environment. And this pet store simply does that! I hope to come back again very soon and enjoy the sights again. read more

I got a beautiful puppy from here years ago and she's perfect. This is the best pet shop on this side of the mason dixon. They have a great selection, great animals, and extremely reasonable prices. The reptile room upstairs is a must see! Those exotic snakes up there are huge, I mean what are they feeding those things!? I almost forgot to mention the staff, they are very friendly, one kid stood out to me, he was some skinny, David Spade looking kid, at any rate, he was really knowledgeable and sent me home with lots of great information with my new puppy. read more

The staff are idiots! Had my name on the waiting list for a yorkie and when 1 came in they just sold it to some one who just walked in the store looking for 1 instead of checking the waiting list. whats the use in putting your name on the waiting list????? read more