Rude. Never had such crappy customer service in my life, and I am a pretty patient sort of person…read more The guy (who never bothered to ID himself) Hung up on me twice. Kept talking over me when I was trying to explain that he had my paperwork in his tow truck. Did not return calls. Refuses to return paperwork from car. Paid less than quoted because he could get away with it. Feel absolutely ripped off and scammed. Will not use them again, nor will anyone I know use them

Some people grow fond of others, for me I loved my 'vintage' 1991 Chevy Lumina Oldsmobile. We…read moreventured all over the Island, slept under the stars and toted my life around, including a few friends. Even after a desperate last minute ditch effort to save my beloved Sheba with repairs, on the road, she gave up her ghost and while I called around, it was Roger from Cash for Clunkers who came to my rescue. I was offered more than I was quoted and even though my car was priceless, I had to let her go. We were originally scheduled for a few days from now and I felt brave enough to take the car on one last trip into town. When I became stranded Roger came right away and was kind enough to help me out. Great service!

=== 1. VERDICT/VALUE This review is based solely on the…read moreautomated car wash (not the self-serve car wash, gas service, or in-store service). If you're looking for a touches car wash: this could be the place! A Volcano Wash (basically, all of the fixings) is $17.99 and you don't have to worry about harsh/unclean brushes scratching up your ride. It's not perfect either, but our black car came out just fine, with bird droppings and excessive wheel dust all removed. The only thing I didn't know (it's me or the machine) is that when going through the dryer at the end, if one backs up a little - I saw 60 seconds left and wanted to dry more of the front of my car - it turns off the dryer immediately. Evidently, I should have kept moving forward :)

Hey, no recommended reviews for this Millstream Co-op? (I thought Positive P's review was just fine…read moreBTW) ... anyway, wow, where do they find these kids? The attendants here are ALWAYS extremely helpful, polite and thoughtful. Even when I pop in here for the most mundane things, I leave with a heartwarming story to tell! Thanks Millstream Co-op!

The manager Chris and his team are super guys. After getting my Volvo checked at the Volvo…read moredealership in Edmonton because of s shimmy, they told me my car was fine. I drove it to Victoria and just didn't feel the shimmy was right. I took it to Keating X and they detected a separated tire and worn CV. Now it runs fine I had my winters transferred too so they will be my shop of choice. These guys work hard to make the customer happy

Went in for Alignment on truck after changing shocks and struts. As per recommendation to do…read morealignment. Ali was still perfect, so no change. Very surprised and impressed with service.

I went to Ferny's for some car painting last week. They were very busy and I soon found out why…read more They were polite and professional. Their quote was half what the last place quoted. They did a marvelous job. All my friends and family will be going there. I freely recommend Ferny's to everyone in Victoria.

Don't get ur car fixed here. First of all they have bad costumer service. but the worst part is…read morethey messed up my repairs and I had to go to my dealership technician which I should've done in the first place but they basically said these guys made a lot of lazy mistakes and overall just created more problems. such a pain and that why I gotta write this review

Have dealt with this operatation for over a decade and drive away every time with great…read moresatisfaction . Never been over charged or missed lead on any repairs......all was up front and done to a T.......

Good honest mechanic. Knows what he is doing - he will be getting all my mechanical going forward!!read more

My car was the victim of a hit and run -- luckily the runner's license plate was captured on…read moresecurity footage (ha!). For the claim, I took my little Pontiac to Belmont Collision as it's right next to my apartment building and it's an ICBC-accredited valet shop. I received excellent service from all the staff at Belmont. They took care of all the paperwork involved for the claim and for my loaner car (a rental from Hertz, covered by my insurance). They arranged everything so that when I dropped off my car, the rental car and the Hertz employee were there to meet me. The work took less than a week to complete (some of the parts took longer than that to ship, but they didn't take the car in until they had most of the parts so they could start on it) and they did such a good job of everything. It honestly looked better after the repairs, and they replicated my decorative vinyl sticker so precisely that I couldn't even tell it had been replaced. The cherry on top was that my car was fully washed inside and out upon return! I was so grateful for that. If my car ever gets banged up again (knock on wood) I will bring it here for sure.

I've been a loyal customer of Belmont for nearly 20 years -- until today. I called in, desperate,…read morebecause the windshield wiper mechanism was clearly installed wrong. The blades were rubbing against each other, and one finally snapped off while I was driving in the rain. I was shaken and upset. To my shock, the manager on duty, Kevin, responded dismissively and refused to help me, saying the shop was "too busy." Despite my distress, he essentially told me to "eff off." I then took my car to another shop -- also very busy -- and they managed to fix the wiper in under a minute. If a busy shop can handle a simple fix without drama, it's hard to justify staying with Belmont. After two decades of loyalty, I'll no longer use Belmont. My partner won't either. I'll be warning friends and family: if you want dependable service and respectful treatment, go somewhere else. Belmont -- your "too busy for customers" attitude guarantees you won't be so busy for long.