We are new customers and can report VI Propane's excellent, very professional service with a good…read moreteam of people working for them. Much cheaper tank testing than elsewhere with a cheap option just to change the tank. VI propane took high interest in our needs whereas the other companies we contacted seemed expensive and disinterested in testing our tank Thanks VI Propane. Very highly recommended

They will combine your account with someone else's and not fix it. Feels great to have someone else…read moreyell at you for a bill. They can have fun with the legal issues of billing someone who never signed an agreement for that service. Update after not answering their phones in the middle of the day the manager argues with me and the. Hangs up after making me more mad with poor excuses. Worst company and customer services ever. And if they reply to this to do damage control all they are trying to do is save face. What a horrible company.

Great staff, knowledgeable, central Westshore location, full inventory of various tools including…read morewoodworking and related products. They have frequent flyer sales, will order hard to find items when they can if not available locally, store is very well organized and clean/neat. This store is well run, friendly to tradespeople and the diy crowd. It's so so much more than just tarps and ladders: my biggest problem is I keep forgetting about this location and head off for supplies to the big box stores where there is inevitably lack of in-stock product and untrained staff a- well as less than desirable consumer-grade consumables and in-house tools that don't give great value.

From the owner: Adam's Tarp & Tool is Vancouver Island Local Tool Store! We live and work on Vancouver Island, and…read moreare part of the community. With Adam's Best Price Guarantee, we are your best option for tool sales.

=== 1. VERDICT/VALUE This review is just for the touchless…read morecar wash - it's just OK - if you're needing a quick wash of very light grime (say, normal post-rain residue that's been there for a week or less) and don't want brushes on your car, this can do in a pinch. Otherwise, I would recommend another car wash place with brushes (if you're OK with that on your ride), as all Co-op locations use the same Laserwash touchless system that is mediocre in its results (and I've chosen the top-end Volcano wash every time). === 2. CAR WASH Good: - Only if you have very light grime on your car. - There are two high pressure sprayers at the entrance which you drive through that spray the lower body and wheels. - (Note: they are ineffective for grime on paneling, but they could be OK for the wheels - it's just that I've always used the brush and bucket outside the car wash first to scrub down the wheels.) - The moving head unit includes the dryer, so you don't have to "time" yourself when driving out the exit to get every second of drying time - you simply stay in your car for the entire wash and drive off when done. Not-So-Good: - There is only moving arm that sprays liquids of any sort and it seems to only do half the car each pass - is that partially why the wash is ineffective? - (Note: I've visited three other Co-op locations and they all do that.) - I have a four-door sedan and the drying time is never enough - there is always water left on my windshield and hood when the wash is done. === 3. SERVICE It's been professional at all Co-op locations (you need to pay inside first - slightly cheaper if you fill up your tank first - and then punch in a code when you get to the car wash). Never an issue with customer service; my concern has always been the quality of the car wash.

Sent son and daughter in law to purchase a patio set and parasol on Monday. They sealed the deal…read moremid-morning and paid for delivery arrangements slated Thursday. They wanted to order online but the set they wanted was available in-store only. Thursday came and by mid afternoon the set hadn't arrived so daughter-in-law (DIL) starts calling. Several calls made, much time spent on hold and being transferred, hung up upon a few times, finally a promise that someone would call back (and never did). Another call to be informed that the set would only be delivered now on Friday morning. This in spite of Deliver Services document having the Thursday date on it. Friday mid morning still no set (or call) so again DIL starts to call. Repeat the hold, transfer, hold, call again process until eventually someone informs her that the "courier only delivers in the afternoon" and hence to expect delivery after 3pm. At that point we get involved ; to be precise , my spouse calls, and she is not to be trifled with. Speaks with last person DIL spoke with and escalates to a higher manager. Lays card on table giving summary of the transaction, agreed upon delivery date, many calls and unreturned calls, lack of courtesy notifications, etc - we're not happy and what are you going to do about it? Manager /supervisor begins to ask when had the purchase been made, maybe it was too late in the day ( was not, in fact c. 10:40 am on Monday), i.o.w. fishing for an excuse, but none to be had. Says they contract out delivery services and same are only made in afternoons. Spouse responds with "then why promise morning delivery if it's not available? You're a big-box store, this is not your first BBQ, get your customer and delivery services ducks in order!" Manager says they are trying to improve said services. Manager's best offer of compensation was to refund the (substantial) delivery fee and promise delivery sometimes between 3-4pm same day (Friday, a day late). Now all this sounds trivial but special arrangements were made to make sure someone was home on Thursday, putting off all other plans, and then those plans had to be put off again on Friday, so two wasted days. Indeed, this store's customer service handling is attrocious and greatly leaves to be desired of. Having read a review of a month ago by Elizabeth L on (YELP) store page with essentially same issues, this should be a big red flag to anyone contemplating delivery from this store, and /or getting any acceptable service in dealing with phone inquiries. If anyone from the store reads these reviews - hint HINT folks: get your act together! As yet to be seen if we finally get the delivery in good order, within the promised time frame.... ----------- Saturday morning: Friday came...and went. No call, no patio set. Spouse calls the store and speaks w a different manager. We wait some more.... ----------- S

I had the best experience at this Home Depot yesterday! I don't usually right reviews but the…read morephenomenal service I got from one of the managers yesterday blew me away. I think his name was Brandon or something, so sorry I don't remember. yesterday I went in and purchashed over $1,000 worth of tools most of which I bought double. when I got home (on an island an hour and a half away) I realized I got double charged for an air hose. when I called up the store they were so incredibly helpful and after a few questions they promptly sent me back the money. thank you so much for your help and making my day!

I had a very good experience here - easy check in, had some hiccups with the return but they were…read morevery helpful and understanding! Would recommend.

To anyone thinking of using UHaul for moving I want to warn you about the ridiculous situation I've…read morebeen in over the last 8 months. In December I rented a van to move from Victoria to Vancouver from this location. When I picked up the van I was not shown around the vehicle before I took it off the lot. The van had previous damage that had not been discovered when I took it and did not happen while the van was in my possession. After I returned the vehicle to a location in Vancouver, they discovered the damage. At this point they charged my credit card $480 without informing me there would be a charge or that there was any damage at all. At the end of January, I received a call from UHaul's insurance company informing me that I owed them another $800 in damages. This was the first I had heard about any claim and told them I intended to contest the charges. I was put in contact with an Area Field Manager who I had to follow up with multiple times before he looked into my concerns. He eventually agreed that I was not responsible for the damages and would refund the $480. He told me it would take some time to clear out from the insurance company's system but that I had no outstanding charges. In June, I received another call from a law firm in Cleveland saying I still owed the insurance company money and it had now gone to collections. When I said the manager had told me I wouldn't need to pay anything they informed me that that was untrue and because I hadn't checked the van before taking it I was still on the hook for the $575 related to the insurance deductible. I've tried multiple times to contact the Area Manager and have not received a reply. I feel UHaul should be held responsible for giving me incorrect information and allowing this claim to go all the way to collections. I complained to the Better Business Bureau today and requested a refund, but I want to warn others of how unprofessional this whole matter has been.

Setup a rental here and had an excellent experience. Staff answered the phone quickly and were…read morekind, professional, and patient. Good prices. Pickup was easy and it was thoughtful of them to offer to help me bring some things out. Return was quick and no fuss. I would definitely visit them again for any future needs.

If I could give ten stars, I would! Just bought a new car in may and the window sticker said I was…read moredue for an oil change. Ron (the manager), was so friendly and helpful from the second I pulled in. He asked me if I had my cars manual and when I gave it to him, he showed me that I only need an oil change every 13,000km (I was only at 5k!). He said that he wouldn't do an oil change for me because it wouldn't be honest taking my money right now. It would've been SO EASY for them to just change it and send me on my way and I wouldn't have been any the wiser. I really appreciate the honesty and he has, in one visit, made me a lifelong client (I'm new to the area). I then asked him about my car shuddering when I accelerate and we had a whole conversation about it and about doing a fuel injector flush (I think that's what it was called). Ended up going for that and watched SO MUCH BLACK GUNK come out of my tailpipe. Hoping that'll do the trick. Ron stood and chatted with me the whole time he was working - just a really pleasant dude. I highly, highly recommend Ron and his team!

=== 1. VERDICT/VALUE This review based on the car wash…read moreonly: it's OK. If you need a touchless car wash for very light grime on your ride, this could be it. See my review for Peninsula Co-op - I found that one a little better and even then, it wasn't great. If you can wait for a hand wash or an automated brush-based one, I would do that; otherwise this might do in a pinch. === 2. CAR WASH As mentioned, it's just OK, and I would recommend it for very light grime (e.g., a day or two after it rained and you had some light dirt on your car). This car wash dries your car at the very end and you need to drive through slowly to get the drying experience within a certain period of time. Don't back up in any way as it cancels the drying cycle completely for some reason! === 3. SERVICE The people working here are great - friendly and professional! While I found them steady traffic-wise, the wait wasn't too long to get their attention and all set for the wash.