Customer for as long as I own a vehicle!! 2x I have gone to Jiffy Lube. Both times two different gentlemen said that even though that dates were right on my reminder sticker , it was not time as I had not driven it around enough. All looked good and all I needed was a top up. Each time I left paying for just that. They could have charged me the full deal twice, I would be none the wiser. That honesty has me as a loyal customer! Highly recommend!! read more

The staff were amazing and helped out when my daughter had a flat tire yesterday. I can't thank these awesome folks enough. 10/10 for sure and would recommend them to all!!! thanks again :) read more

Jiffylube - Auto Repair Near Me - Victoria, British Columbia

I've never seen a manager so asleep! He can talk the talk but can't walk the walk! Employees also broke a flap and didn't say anything! Bring your business elsewhere! read more

Great place to get your car checked out. Had recently bought a new vehicle and got a standard oil change and they were able to point out a few important details the previous owner neglected to mention to me! Super patient and professional,, would definitely recommend read more

engine light was on. went to jiffy lube for an oil change and the service was as usual . Unreal ! I was in and out of there before even I knew it! they plugged in their computer and stated tinkering. solved the engine light and he said , you're good to go! I said, what about the oil change???" .... "we already did it" wow! less time than a haircut !! read more

Great service. I would like to praise one of my favourite servicemen named AL - very professional and dedicated to a client. Along with an oil change he performed a thorough checkup of my car. The company can be really proud of such employees! Matt K. read more

What a terrific shop, Wyatt and Rob, were so helpful, the service was great, reasonable and competitive prices and super fast. Way better than Great Canadian ( who were so rude). Thanks so much, will make it a regular stop. read more

Though it was a hot day and nearing the end of their shift these to ladies were bundles of joy. They kept me thoroughly entertained with witty banter throughout the service, stayed positive through a bit more difficult oil change than most vehicles which isn't always easy to accomplish, (truck has a heavy skid plate they needed to remove first). They were cracking me up tossing jokes at one another throughout. Cherry on top, I even learned a couple things about my rig in the process. All in all they clearly and effectively communicated my vehicles needs, options, recommendations and got me back on the road in a jiffy. 11 out of 10. Would willingly experience again. read more

Went there a week ago, early Saturday , no line up. $82 for a basic oil change is not cheap - but taxes and fees eat this up. Young lad spilled oil on the engine, he told me, and washed it off with hot water - got home - oil on garage floor, and dripping. I inspected the engine - oil everywhere and I mean a lot of oil. Went back, again the affected area was degreased and rinsed. A bit better. Apology offered - would have expected more, like an offer to have the engine shampooed. Trying to upsell services is insulting - the old 'you transmission fluid should be this colour" advice is outdated. Especially when I know when its been serviced. Definitely not impressed read more

Late Sept 2020, mid weekday morning - the place was not busy and I drove straight in. Excellent service - the technician was friendly, courteous and knowledgeable, and wore a mask. Service was quick and efficient. While the suggestion to change the fuel filter could be seen as upselling, there was no pressure and I'm glad he did since it probably had not been changed since forever. The $63 fee + taxes might be a bit pricey, but includes lots of inspections and top-ups, so I'm not complaining. Overall, highly recommended. read more

Great place and no complaints, been going there for years and years at least 17 years with my 1995 honda odyssey, they do all my fluids, so unless I go to honda to replace something and they change some fluid I always have a complete record of when I last changed the oil, tranny fluid or power steering fluid etc, great place great service, called before I went today, they said 10 min wait, I live 6-8 mins away, arrived drove right in! 5 thumbs up! PS I live in Victoria bc Canada and my store is the Bay st store. Not sure why it says I live in san fran?? read more

My favourite oil change place. The service is unbelievably attentive, polite & helpful. I've been coming here for over ten years, and the customer service just gets stronger. read more

Very friendly and attentive. They do perform the work you pay for, which unfortunately makes them the most ethical oil change station I've tried so far. They do have some snake oil to sell you, but just say "no thanks" to everything they offer other than the oil change and the prices wont be too bad. read more

Well I've had mixed results here. One time I had a very helpful staff. Made good recommendations. Last time though I had a staff who wasn't very helpful at all. I had to go to my garage to check on what he said and there was a difference of opinion. So hit and miss. read more

I will never go back again! The guy assumed I knew nothing about cars and came up with a huge list of maintenance I needed to do. I was then told - not even asked! - that they were going to go ahead and do it all. I had to keep telling them no, I just came in for an oil change. Ridiculous! I was then told if I didn't do it right then and there I would wind up getting ripped off somewhere else. And the kicker was that when he finally printed off my report none of the "urgent" maintenance came up as recommended. The guys are obviously on commission. read more

Amazing amazing service. The staff are incredibly knowledgeable and so helpful to someone such as myself who knows very little about cars. Hands down best place to get an oil change in town and highly recommend! read more

They were rather condescending when I asked how I would go about doing an oil flush, and proceeded to joke about it with each other in front of me. I didn't feel valued as a customer and won't be going back. They'll change your oil for a good price but don't expect anything more. read more

Read a review cause I just moved to Victoria from Manitoba, had good reviews so I tried. And everything people said was completely true. So helpful so nice and checked everything and anything I had a concern about. This is where I will be getting my car serviced. Bam! read more