Haven is very knowledgeable and personable. She also did a fantastic job of coloring and cutting my…read morehair. She officially became my new hair girl over a year ago! I won't go anywhere else. 10 out of 10 recommend!

This salon is by far the worst salon I have ever gone to, First they did an inferior job, the price…read morewas the highest I have ever paid. I requested to speak to the owner with no response. Very poor business ethics. No stars is my vote

Micheal is HANDS DOWN the best colorist and stylist in Lubbock. I always leave with a perfect cut,…read moreand feeling like my most beautiful me (and I'm super picky when it comes to my hair!) We have gone light, dark, and everything in between and I'm telling you she can do it all!! The Salon itself is GORGEOUS too. Coffee in the waiting room, drinks when you sit down, amazing music, and a super beautiful environment. I love how it's right off Broadway too! Whenever I go get my hair done, I visit the little boutiques near by. I live way South, but I HAPPILY drive to see her & everyone at Salon E. I just recently found out they do brow shaping too, and my eyebrows have NEVER looked better! She helped me pick out a perfect brow color for my face, and Shampoo & Conditioner that would work for my hair (they carry makeup & product). Do yourself a favor and book at Salon E! You definitely won't regret it!!

Heather Hamilton you continue to amaze me. Every time I leave I feel like I got a makeover! If…read moreanyone wants an artist that is current on all the trends, colors and styles, call Heather for an appointment. Did I mention she is a super star at Extensions. 806-789-7967

Have been getting my hair done at Mr. Tom's since my teen days and now I'm well past 50. Fabulous…read morehaircuts, perms, and color through the years! Today is highlights with purple. Staff is courteous, fun, and friendly.. Highly highly recommend.

I would give a 0 if I could. It seems that the stylist, Ricky, gave me a terrible perm. Real dry…read moreand frizzy. I don't know what happened, but I did see him switch out the perm solution for some reason (cheaper quality maybe). Also, it seems that the stylist was mostly interested in my social status instead of taking care of his job. All the people in the salon acted weird! He said a lot of people come here when there is something going on in Lubbock. Well, Mr. Ricky, I am not a social butterfly, nor do I have a lot of money, but I did expect you to give me a decent perm. This was the worst perm I have ever had!!! I have been a lot better salons that this one. Perhaps it is a "Lubbock" sort of thing, or just plain incompetency.

My daughter went to a trim at Allure. Her former visits were only $20. She came home and was very…read moreupset that she was charged $40. I called to ask why it was so much, as the norm is usually $30. I spoke to the owner John and he explained that was his price and my 17 year old daughter didn't ask. He informed me that everyone's prices may be different and to ask before the service so there is no miscommunication. I'm giving him 5 stars because we came to an agreement and he demonstrated his integrity and willingness to make a bad situation into a positive one. I appreciated his attitude. Most owners get offensive and become rude. John did not get offended, but rather offered a solution that would keep my business and for that reason we will continue to do business with Allure.

Just moved to Lubbock always scared to get a new styllist John did a fantastic job…read more Thank you, John. Christy

EDIT: the general manager called me back the next day and set me up for a complimentary service…read morewith Presley. She was amazing! Did my hair exactly how I wanted it, and kept checking in to make sure I was ok with all the products! Love the end result! Left there crying mid service. I went in for a wash an blow out. I was late and asked if they could still take me, they said yes. I asked her to be a little gentle and was patient but it was like she kept shoving my head back and was very rough with my hair. Never had an experience like this at any beauty/ hair service. Would've appreciated if they just declined and said they couldn't take me if they were so rushed.

I made two appointments for my daughters in April to have their hair blown out, and the…read moreappointments were confirmed. However, when we arrived, I was told that their hair could not be done because they have "thick hair" and that there was not enough time allotted. This was repeated multiple times in front of my girls. My concern is that when booking the appointment, there was nothing that asked about hair thickness or length. The only additional booking question referenced 'extensions', which my daughters do not have. If hair thickness or length affects scheduling, that information should be clearly asked during the booking process or reviewed in advance by the staff. It was extremely frustrating to take the time to make the appointments, get my girls there, and then be turned away at the door. This could and should have been addressed ahead of time by the front desk staff. A simple call before our appointment would have prevented us from wasting our time and energy. What made the situation even more upsetting was the way it was handled. The staff came across as unprofessional, dismissive, and unconcerned. Being told in front of my children that their hair could not be done because it was "too thick" was inappropriate and embarrassing to them. Quite honestly, it gave the impression that the staff simply did not want to do the service and were making excuses. This experience fell far below what I would expect from a business whose primary service is blowouts and hair styling. Better communication, better professionalism, and better customer service are clearly needed at this location. You have clearly lost 3 people that would have considered membership. And I actually went home and did both of their hair in an hour- so being refused to do their hair when that is what they are paid to do is unacceptable.

I was scared to try and new place outside of my norm but they did a wonderful job, we're so kind…read moreand talkative, and gave me exactly what I was looking for.

Several years ago I was getting my extensions with the owner. Loved her and them, and I had told…read moreher from the start no glue because I don't have the hair type for glue ins. I guess at some point I made her mad and she told me she was putting a new kind in and put them in with glue. She ruined my hair. It has taken years for my hair to recover . Like 5-7 years. When I called to get them taken out she ghosted me. Not a good person to leave a client like she did.

I went to Wig Trend looking for a shirt gray petite wig and she had a really good selection. She is…read moreable to fit the wig to you if it's too large. As it was, I found the perfect wig...the color was identical to mine and it fit perfectly. She's really nice. I've tried other shops and she's the only one who could help One shop I tried doesn't allow you to try on their wigs and I wasn't going to buy a non returnable item without trying them on. I think you'll be pleased if you go.

We stopped here on a whim looking for a wig for a student who had to have a drastically short cut…read more She was AMAZING! She took her time to help the student figure out what she wanted, how to wear it, and how to maintain it. She was truly a Godsend- and I am so thankful for her kindness today!

10/10! I love Chasity she does my hair, my husband, and brother in laws! She is AMAZING. I won't…read morelet anyone else touch my hair! I trust her and feel so confident after ! Thank you so much Chas!

VERY UNFRIENDLY AND RUDE ATTITUDE. Unaccommodating…read more Cancelled appointments. Wouldn't recommend.