When this store first opened in Yorktown i was so excited! At first the staff seemed very friendly…read moreand knowledgeable. However, the animals seem stressed, the fish department looks awful. It is also expensive compared to the others stores in the area unfortunately. I use to love going there but it has seem to gone down hill.

I bought a ball python today and I have to say the customer service that this place has is amazing…read moreI will 100% make this my main pet store from now on. The staff was extra helpful would 100% recommend.

Dale is the nicest guy. He knows everything fish. The place is beautiful and dreamlike.read more

EXCELLENT CUSTOMER SERVICE!…read more Dale is a wonderful man and will go out of his way to help a fellow hobbyists to achieve their goals. I will have to say his prices and merchandise are very good. I stubbled across the reef room when I moved here from Chesterfield. I am so glad I fount this place!

She was very helpful and kind! She answered all of our (many) questions and gave tons of…read morerecommendations. She was organized and had everything ready when we got there, including information of the snakes parents, tips/reminders for care, and a bag to take the snake home in. Highly recommended For anyone looking for a ball python!

From the owner: We specialize in designer ball python morphs. We are currently producing Pastel, Pinstripe, and…read moreFire combos, but BELs, Clowns, Pieds, G-Stripes, and other little beauties are on the way. All of our ball pythons are captive bred.

Excellent customer service always! Very high quality products. It's a bit pricy but if you really…read morelike your birds why not give them better food. There's a Lovely area to sit on side of stores with bird feeders. Sometimes the owners dogs are there or the kitties may be hanging out in the store.

How did I not know about this place? It is amazing!!! I happen to be in a neighbors yard and saw…read moreher bird feeder set up. She informed me where to go. We headed there later that week to go shop for my birthday and Mother's Day gift. This is the place to go for all things birds and bird watching! When we arrived parking was perfect. Birds were already out there flapping around and tweeting away. When I walked in I went walking around. Then Neala came and helped me. She was so nice. She helped explain the feeders and feed. Michelle was also great. She helped explain the pole system and what certain birds are attracted too. Everyone was extremely helpful! They were all willing to help, even carrying stuff to our car. Pricing was actually pretty reasonable. The seed is as well. I did join their program for $25 but, there was a free gift which I opted for bird seed. I also joined their texting services and got a free 2 pound bag. At the checkout I pretty much almost cried because having all this made me so happy. I sit outside so much and enjoy my bird feeder set up. I have a cardinal who was coming by before my big set up. I took it as a sign that it is my father who passed away 10 months ago. Once I got the set up complete with a bird house that has a blue roof (blue was my dad's favorite color), the cardinal came around so much more. We named it Pappy after my dad. It nice to sit in the backyard. Thank you to everyone who helped us. Since the first time I went, I have already been back once. I'm hooked!

Worst grooming services ever, such a huge waste of time and money! My frenchie was dropped off at…read more930am and had only had a bath by noon when I came to check on her! I was told it would be only an hour and a half max for the basic service of bath and nail trim. NOTHING got done in that span of time and my dog does not even smell good. They briefly stopped because my dog was very excited and threw up a bit-which is common with the breed. BUT, the groomer, Candence also stated that she stopped to work on another dog...huh?!! Disappointed and highly irritated. Will never go back!

Don't bother coming here. i tried 3x now to give it a chance. the grooming department is terrible…read more the first time they just took hours. I dropped my dog off at 9am and didn't get him back until 3:30pm. The 2nd time, they just completely cut his hair wrong so i chose a different stylist this time and she wasn't even there for my scheduled appointment and i was told she was running behind but never they never showed. Try a different petsmart

Did you know that the SPCA accepts old bedding, blankets and towels for their animals?…read more They have bin in the front of the building to drop off any donated food, toys, crates and cages.

We came here to visit the petting zoo which I feel is a hidden gem. It's so cheap (think it was $3…read morea person?) and then $1 for little tubs of food. I would def recommend grabbing a few tubs. We grabbed one per person and it was not enough . The animals are hungry and love to eat! The goats were so gentle with my three year old son. They had bunnies, a turtle, donkeys, chickens, alpaca (I think?) and goats. I may have forgotten an animal or two haha. But it was so fun. We walked around and visited the adoptable animals too. I used to volunteer here when I was younger and it changed a lot! There's a dog area, cat area and smaller critters (hamster, birds, Guinea pigs). The shelter is kept clean and the cages were so clean as well.

We had my daughter's 5th birthday here last weekend and it was a fantastic experience! Perfect…read moreweather great area and the kids LOVED the horse rides, the animals and seeing the farm area! This is such a neat spot! I'd definitely recommend it for this age group, or the small horse farm experience! Grateful to the staff for being flexible and letting us come 30 minutes early to set up and clean up of 30 in afterwards! I would do this again in the future!

Beautiful place with amazing animals, also some awesome staff who very friendly and make you feel…read morecompletely comfortable

Clean well stocked store with friendly and knowledgeable staff, a pleasant contrast to the typical…read morebox stores. Needed to pick up few items for the fence project and associate James was very helpful and patiently walked us through several options. James loaded up our truck without breaking a sweat and we were on our way. Really appreciated a helping hand, especially on a hot muggy day.

I really love this location!…read more The store is always clean and organized. Each time I've walked through a worker has asked if I needed help finding anything. Okay so the best part is ordering online and getting it curbside! Their ordering online is pretty easy, they send you a text when it is ready. Once you get there, you check in and they will come load the items in your trunk!

ugh. do NOT buy teacup dog breeds! they are MUTTS and bred poorly. most are from puppy mills. they…read morecant breathe, have such bad health issues, etc! ALL teacup dogs will have this heart issue! if you want a dog that lives 2 years maximum, go ahead. support the HORRIBLE abuse behind this breed..

From the owner: pet store will be the best store for the pet lovers as it will be offering unique and premium…read morequality pet food and supplies along with superb quality of dog grooming services at reasonable prices. There is a need for a store that offers healthy and nutritious products for the pets so that they can have a healthy and well-balanced diet. The U.S. Pet Store Industry is in the growth stage and the number of homes that have more than one pet are 62% of the total U.S. population. The pet owners are now treating their pets as family members and taking extensive care so that their pet remains fit and proper.