Please do not go... I can't believe what hoops I had to go through since 2021 (2.5 years later). They billed our insurance wrong, then billed the wrong procedure code and left us with an enormous bill. I called the number in bill- Urgent care which is impossible to reach them. Left several messages then called McLaren billing through Northern Michigan to finally get a person who's not even in their McLaren department to help me complementary. I'm trying reach McLearn headquarters (looking for a direct number) to report this and all the other victims that is over paying. This is a great headache as they BILLED me wrong. Then, to find out I'm in collections and now need to deal with that. It's been on-going since 2021. I'm so disappointed and I pleased with McLearn Urgent Care. Please save yourself from going here. Go to another Urgent Cate if you're in need. Even if it's a further drive. read more

The doctors are very knowledgeable. The treatment was timely and thorough. I would definitely recommend this Urgent Care.

If I could give it no star review I definitely would I have been in this new building a 5 times for help .. help was not what I got just a run around no answers and doctors that don't care to take the time to do there job it's just pass down the line .. losing fate in medical care . If I have a heart attack tomorrow let me just die .. because i can't afford this fake care .... read more

Got there at 1115 for a 1130 and about 1PM a person starts talking to the receptionist that he has been there since 10 and what's going on. A woman perks up and says she has been there since 9 but was a walk in. I got up and left at 230. They said there were no rooms? Someone else walked in talked to the receptionist and went right in? Nobody came out to say anything. I'm finding another place to go. Impossible to reach on the phone. Message is clipped and full of static. I had to stop in person to confirm an appointment. Big let down from Dr. Lo's practice. Avoid unless your going to die and then they will make you wait. read more

At this time we have been waiting for almost an hour and a half to see the doctor. This was a scheduled appointment, and showed up early per request. We were in the waiting room for about 45 minutes. Finally got called back to the room and have currently waited another 45 minutes. We had to ask what was going on, finally got a response that we were going to be next. Will update with how that goes. read more

This place is absolutely horrible. COLD & RUDE from the minute we walked in. Waiting room was completely full and after 40 minutes, when they had not called one persons name, we finally ask how long it "might" be. "We will see you as soon as we can." 30 minutes, 1 hour, 2 hours...."as soon as we can". We left & thankfully found Quick Care on HWY 31 or Mitchell St. They were courteous & kind....total opposite of Urgent Care. Was seen quickly & also found out you can also make an appt. THANK YOU QUCK CARE!!! read more

Worst urgent care I've ever been to. These providers gave me the wrong dosage of antibiotics (the dose adequate for a child) and my infection came back 1.5 weeks later, and I had to restart the whole regimen. Not only did they provide me with insufficient treatment, they were rude and doubted the legitimacy of my symptoms and the severity of the issue. read more

Less crowded and less expensive than the emergency room at the Northern Michigan Hospital.

In an industry that is not without its cynics, challengers and self educated professionals, both inside and out, I found my experiences with the Petoskey Urgent Care location off of US Highway 31 to be pleasant. Like any business, the health care industry must make a profit and Petoskey Urgent Care is no exception, which allows for a certain amount of challenge, yet the doctors and technicians at this Petoskey Urgent Care address these discussions and challenges in a professional and logical manner. read more

I recently changed my primary care to Ryan Planck. The quality of care, ease of getting appointments, and caring follow up is great. A huge improvement over my last doctors office. read more

I went to this facility in May for bug bites (maybe 50 of them) on my face and back. I was treated within a reasonable amount of time as some patients had appointments. I was given a script and cortisone shots. I found the staff to be pleasant and helpful and the Dr. was great. Also, had my granddaughter here several years ago for an ear infection and found the same. read more

Update, Petoskey Urgent Care called back 5 days after my initial problem with their service. They left a message saying that we'd have to schedule another appointment and of course pay for another office visit to see the doctor again. I would never recommend these scam artists to anyone. Spend the extra money and go somewhere with a competent staff and people who return calls in a timely manner. read more

Useless. I am a retired military member (22 years in the Navy), but apparently my military health insurance is not good enough for these people. They would not accept TRICARE, so I was forced to go to the hospital ER, where I got great service. SHAME ON YOU! read more