I have been seeing Dr. Mark Richmond of Internal Medicine of Northern Michigan for several years…read more There has never been a time when I had reason to doubt his judgement, caring or knowledge. He has never gave me the impression of being busy, rushing or not interested. He sent me to orthopedic surgeons when he thought necessary. When hospitalized he always stopped by to check on my progress. I have absolutely no reason to seek another doctor for a second opinion. He's the best!

I'm not someone who jumps from doctor to doctor looking for the next health trend. I've spent…read moredecades studying wellness, nutrition, and personal development, and I thought I had a pretty good handle on my health. But working with Dr. Lisa Fortin at ReYouvenate completely changed my understanding of what true health optimization actually looks like. When I first began working with Dr. Fortin, my body was clearly telling me something was off. Like so many women navigating midlife, hormones, stress, inflammation, and metabolism had all quietly shifted. I was doing all the "right things," yet my body simply wasn't responding the way it used to. Dr. Fortin didn't just look at symptoms -- she looked deeper. Her approach focuses on what is happening at the cellular level, from mitochondrial function to inflammation to metabolic signaling. Instead of a one-size-fits-all plan, she created a thoughtful protocol for me that included hormone optimization and carefully selected peptides designed to support healing and repair. The results have honestly been remarkable. Over the past several months I've lost just over 30 pounds, but more importantly my body feels completely different. The inflammation that had been quietly building is gone. My energy is back. My mind feels clear again. My metabolism finally feels like it's working with me instead of against me. For the first time in a long time, I truly feel like myself again. What I appreciate most about Dr. Fortin is how deeply she understands the science while still caring deeply about the person sitting in front of her. She is one of those rare physicians who is truly ahead of the curve in longevity medicine, yet she takes the time to explain what your body is experiencing and how to support it properly. ReYouvenate is doing some incredible things in the world of quality longevity and regenerative health, and I feel incredibly fortunate to be under her care. I'm already looking forward to my next trip back to Michigan to spend more time at the clinic -- and yes, I absolutely plan to experience some of the facial rejuvenation protocols everyone is talking about as well as all of the other incredible therapies she offers. Working with Dr. Fortin has been one of the best health decisions I've made in a VERY long time. To finally find a doctor that listens to understand just takes it to a whole new level. I am crossing my fingers that she opens a second location in Florida SOON! -- Kelly Hanna

Dr. Fortin is an incredible doctor. I have not found the level of dedication and empathy with any…read moreother doctor that I have worked with. The experience is top notch. I have mentioned Reyouvenate to many friends and family. If you're looking for a high level of care to mitigate pain, or damage to your body, this is the clinic to visit. Their staff is friendly and accommodating as well.

Please do not go... I can't believe what hoops I had to go through since 2021 (2.5 years later)…read more They billed our insurance wrong, then billed the wrong procedure code and left us with an enormous bill. I called the number in bill- Urgent care which is impossible to reach them. Left several messages then called McLaren billing through Northern Michigan to finally get a person who's not even in their McLaren department to help me complementary. I'm trying reach McLearn headquarters (looking for a direct number) to report this and all the other victims that is over paying. This is a great headache as they BILLED me wrong. Then, to find out I'm in collections and now need to deal with that. It's been on-going since 2021. I'm so disappointed and I pleased with McLearn Urgent Care. Please save yourself from going here. Go to another Urgent Cate if you're in need. Even if it's a further drive.

The doctors are very knowledgeable. The treatment was timely and thorough. I would definitely…read morerecommend this Urgent Care.

I called them on 4/9/2024 as a new patient to come in because I was sick. They are 30 minutes from…read moreme. My appt. would be on 4/11/2024. The person who took my information said I would need to come in, in person, on 4/10 to fill out their new patient paperwork at the office, and then hand it in to them. Then return the following day for my appt. There was no possible way they could send me new patient paperwork since they have no secure email, or I could come in an hour and a half early for my appointment on the day of. I don't know what world these people live in, but it is not one where new patients are treated with any respect. The only way I would go to this place would be unconscious, feet first.

May 24, 2023 Dr. Sarah Wolf wanted to see me again after I…read morehad an MRI to discuss the results. After my MRI I called the office six times within a week to make an appointment. All six times I was put on hold and listened to "elevator music" and then it switched to voice mail, which I had opted out of at the beginning of all my calls. I did, however, leave a voice mail each time and that I wanted to make an appointment with Dr. Wolf and asked if they would they please return my call ASAP. NO ONE called me to set up an appointment. After a full week I went to the office to make an appointment with Dr. Wolf. When I told them NO ONE had returned any of my six calls, all they said was that they were busy and were in transition. The one women, who I assumed was a "supervisor," stood over the receptionist's back with her arms folded over her own chest, as if to intimidate me, and asked if I heard what the receptionist had said. She was of no help and was very rude! I was finally able to make an appointment for the middle of August. - three months later! So much for Dr. Wolf wanting to see me right after my MRI! I told them the results of my MRI were not good and that I could be dead by then. They didn't seem to be concerned at all. I have been going to LTPC since 2001 and have never been treated in this manner before. If I didn't like Dr. Wolf so much, I would find a new clinic. The "supervisor" should be fired for being so unprofessional. She could have answered at least three voicemails while standing guard over the receptionist!

McLaren Northern Michigan is systematically destroying health care in northern Michigan. We are…read moreblessed with many great Doctors, however, the extremely low rates of pay and low hiring standards have equated to rude, untrained, and unprofessional staff members. I recently had a miscommunication issue that resulted in me not getting to see my Doctor. The receptionist was very rude and could have cared less about my need to see my physician. When I finally talked to the office mgr. I discovered she was given an untrue account of what happened. Then upon speaking to the other receptionist in the office she had a totally different account of what had happened. I alerted the office mgr. and also have moved my complaints up the ladder. My punishment for voicing my concerns about rude dishonest staff members is that I can no longer see my Doctor. In my opinion, if you really like your doctor in the McLaren organisation, keep your mouth shut and remember, YOU CANT FIX STUPID!!! I also suggest getting everything in writing from office staff if you want proof of what they say. Its a shame that the physician in a practice has no control over the staff that serves them. Instead they have incompetent egotistical idiots that just remove patients from the practice, rather than admit their faults. Charlevoix and Munson are not that far away. I want to remind people that the docs are great, this is my experience and in my opinion our community deserves better.

Received a pacemaker in June 2025. Sailed through surgery with no problem. After care was…read moreextraordinary - all needs were seen to quickly. Super staff and great doctors!

Everyone was so kind and caring--there was a moderate wait (15 mins) but there were other people…read morebefore me. I received a few staples and a diagnosis within an hour or so. The doctor explained things clearly and took her time with me. She was very respectful and knowledgeable.