So as a couple very new to the aquatic world of pets, My fiancé and I had no idea how to start. Of…read morecourse, like any new comer we decided to visit the local big box pet store. We asked many questions and of course received very suspect answers, "why would you need a air bubbler? Just wait and if the fish start gasping for air at the surface then you should get one." Hmmm... we should wait for the poor fish to start suffocating eh? After the 'expert' advise we decided to start looking elsewhere for our aquarium keeping knowledge and we happily stumbled across Franco's Aquariums! A wonderful paradise for swimming friends of all types. The selection of gilled acquaintances was absolutely overwhelming, where to start? Who swims well with who? How much do they eat? In comes Linda, an upbeat kind and straightforward woman (not at all impressed by the aforementioned pet store). Her vast knowledge of this untapped world was astounding, she easily figured what we wanted in our tank and who would accompany them. It was a wonderful lesson, every one of her recommendations was a home run so we left with 9 wet companions, and 4 days later we returned for another 5. All as healthy as can be with personalities all in their own. It doesn't just end after you leave the store either, she makes sure you're tank is habitable and safe by checking the condition of your water frequently, which brings some peace of mind! We are excited to continue visiting Franco's for more wet pets and to expand our knowledge of the water world! Thank you for being a fantastic family owned business!!

A great store for getting fish as their stock is healthy. I found their prices to be a bit on the…read morehigh side but I don't mind supporting local, independently owned business. The lady there was quite helpful however I find that she can be quite overbearing on getting you to buy things. She would open up the food packages before I could even get a chance to say I'd buy it or not. Once opened I felt obliged to buy them. Also, I was told to buy a water test kit even though my water seemed fine (after she tested it).

I had the best experience with Becca in the grooming department!…read more I have a sweet feline who is NOT fond of mani/pedi's, & it has always taken 2 people in the past. Becca is a cat whisperer, honestly! She managed to clip all 4 paws with no help from me, AND minimal protest from my little critter! I was SO impressed!! The only sad part is right after finding Miss Becca, I moved, & my furbaby destests car rides just as much as her spa treatment. ‍ Although it would be worth the drive, so I will consider it... unless Miss Becca makes house calls...? Haha Seriously, amazing, thank you again!! ~Ashlee

From the owner: At Pet Valu we understand that your pet is a part of the family, because we're pet parents too. At…read moreour stores you'll find a great selection of pet food, treats, toys and accessories, all at competitive prices. You'll find our stores in local communities across Canada and the north-eastern United States. Across all our stores, you'll find friendly Pet Experts trained in pet care and nutrition through the University of California Davis Extension School. We pride ourselves on being Pet Experts and we want to use our knowledge and experience to help you find the right nutrition and other solutions for your pets.

I stop here a couple times a month to stock up on rabbit supplies - I usually have to go back more…read morethan once as they're often sold out of rabbit food and Timothy Hay - I imagine they don't order huge amounts of rabbit stuff, as rabbits aren't as popular as dogs/cats. (even though rabbits are way better than dogs/cats...) Anywhoo - when they DO have what I need, the prices are fair and the service is great. if they were to start carrying more brands of rabbit / small animal products, (Oxbow brand, etc) they'd get 5 stars!

I've been shopping here for over 2 years and have always had a great experience. Knowledgeable…read morestaff, always willing to lend a hand. I've never used their grooming services but they do have a great selection of products and their rewards program (buy certain # of bags get one free) has earned me a couple free bags of food which is nice. I will definitely be back again, highly recommended.

You can kinda see it from Deerfoot Trail looking east. With…read moreall the traffic, it's kinda hard getting to this pet supply place if coming from the east. The store is quite big with great selection of exotic creatures, if that's your thing. We came for dog food and a new toy for my dog that will always be my puppy. Had a great selection and we found the dog food we wanted, and a toy my puppy just loves. If you can't find what you looking for your pet this place may have it!! So many unique pet needs for any reptile, fish, rodent, birds, cat, dog needs. I was so lost at looking, watching mesmerized by the creatures. I totally forgot to take pictures!!! -park is okay -clean and very well taken care of -staff friendly and very knowledgeable Had a wonderful time just looking.

The store and the floor staff and the products are great …read more..... The prices .... meh! Not great but OK. The only REAL problem with the entire store is the checkout and the till staff when you want to GIVE THEM YOUR MONEY !! You can go there at peak times with the entire line full or be the only one in the store and have to wait, every , single, time. I've been there and waited while the person on desk #1 will eventually wander back over to it after having a lovely chat with the girl on #3. I was there on Dec 11 and dropped a couple of hundred on dog food and that's how it happened! You will actually feel your life ebbing away and slipping closer to death waiting in that line, its THAT bad. (grin) I don't know if its their system, or the staff training, or the steps in the checkout process, or what, but the waiting in that bloody line is beyond ridiculous. Maybe its deliberate because of all the impulse purchase stuff they have CRAMMED in to the check out aisle. ...... it sure feels that way.

Most unreliable salon. Hours are inconsistent. I've been burned numerous times taking my dog for a…read morequick nail trim, what made me leave a comment: calling ahead to confirm hours of salon today, (Thursday June 18/24- 4:00pm) was told they are open until 6pm, got there at 4:06pm and closed. Avoid.

We took our sweet, playful, happy boy to the Sunridge location. He came home terrified and…read morecowering - like he had been hit. He has spent the last 3 days hiding in the spare bedroom. He has been groomed several times in his two years - twice (including this time) at Sunridge and three times at Easthills and at least 4 times at our old address so "not being used to grooming" does not apply. I don't know what these people did to my dog but they have scared him thoroughly. Do not take your pets here!!

Fergie likes it, so I like it!…read more The staff here, especially Sheena! are amazingly kind, friendly and put Fergie (my big black pug baby) at immediate ease. They carry all kinds of pet products, and everyone is fairly knowledgeable on what will work best for yours. Love also, that despite being a locally owned business, their prices are on par or cheaper with their big box competitors. Not to mention all the furry friends I make when I come here! Hello dogs! It's nice to meet you. :D Got a dog that hides under the bed and bares his (or her) teeth when the clippers come out? Bring him to Sheena, she's a total boss. Would come here more if I lived in the area, but if you live near Edmonton Trail in the NE... well, why haven't you been here yet?

If you have an animal with allergies this is the place to go for you pet food the staff know there…read moreproducts well and can advise you what would be best suited for you pet. The staff are very friendly and always ready to help and they love to see your pets

Neat freaks need not apply here. The store is literally filled to the rafters with everything (and…read moreanything) dog related. this serves to be both good and bad. It's good in that there is everything you could ever want: from dog frames and nick-knacks, to food and toys, to a bakery and room FILLED with dog treats. To say it's a bit cluttered is one thing - but it's also intriguing to take 10 minutes to poke around and see what is there, like a doggie treasure hunt if you will. The lady who owns it is really friendly and helpful (and you'll always leave with a pocketful for fresh baked treats). I use a food that isn't carried so she always special orders for me which is nice of her. The prices are also a little cheaper than chain stores. I enjoy the quaintness of this overstuffed store as it's local and my dogs enjoy the rabbits out front (and treats inside). April Challenge 8/30

I've been coming to Doggywood once a year for 8 years now for my boxers' birthday cakes. My dogs…read morealways look forward to their yearly bday treat (they are delicious, just ask my boxers! LOL! They are picky eaters). The owner is super friendly as always helpful, the store is jam packed with merchandise up to the roof! I like supporting this small quaint store- you know its run with love and care, and not like the big chain stores.

Really sucks that the only place you can buy Artisan raw in Kelowna is at tailblazers‍ I like to…read moreshop at locally owned and operated businesses in Kelowna like Social Pets, guess I won't be feeding my dog Artisan Raw

From the owner: High quality Raw dog food. No supplementation necessary. 4…read moreoz individually frozen pucks. Easy to measure, no mess. 18 lb case to fit in your freezer.

I go to Doodle Dogs to learn about nutritious meals for my Boston Terrier and Staffordshire…read moreTerrier. Plus the staff are super friendly! It's one of my favourite places to go on the weekend.

It's a picture of perfection from the minute you walk in. The bright, welcoming ambiance of the…read moreboutique is what you would expect shopping at a high end fashion store, but in this case it offers everything imaginable to spoil your favourite furry friend. With tons of local and Canadian made options, you will have no problem finding anything you need for your 4 legged companion. Not only is the staff extremely friendly and personable, they are all educated in their food and products to make your shopping experience an easy one. We got incredible advice that helped us select a food for our senior dog who suffers from a number of allergies. She knows every time we come home with a bag from doodle dogs that she's well taken care of. Highly recommend!