Archie, our Class B RV, was having electrical system issues with warranty-covered parts (solar…read morepanel and second alternator). Mike provided exceptional customer service, with clear and frequent communication. He set expectations up front, explaining that diagnosis and dealing with manufacturers and warranties take time. Mike handled the complicated communication with our extended warranty company and the parts manufacturer. Thanks to Mike and the staff who did the repair work, we got Archie back in a reasonable amount of time. We didn't buy our RV from Collier, but when we need a new one, that's where we will go.

Great family feel. Non pushy sales experience. I bought a new 2025 Heartland Trail North Trail…read more270CK, on my third visit. I couldn't be happier. Now I just need the winter to be over to use it.

always a great experience!every one at Kramers is super friendly and ready to help with whatever…read moreyour needs might be. We highly recommend this business!

If I could leave a negative review, I would…read more We thought we would buy our camper here because family did. Being our first purchase, we ignored red flags like defects others had in their trailers and no one answering the phone. They must be busy, COVID production sucks, the rationalizations went on. We went in person and hunted someone down. Sales person seemed kind, questions answered. We went home, decided to buy. Called. Called. No answer. Went back in person, found someone, bought. Was told truck needed special work. Paid for the work. Took the trailer home. Found issues. Went back in person, seller agreed to take back trailer. Took trailer back. Seller changed mind, now will only take on consignment. Here we go.... These people took the trailer apart and hid it in the back of the lot. We called for updates. No answer. Called and asked if we should go down on the price. No answer. Called and asked if we should sell on our own. I'm sure you're getting where this is going... We finally took the trailer back after threatening lawsuit. Listed it on Craigslist and IT SOLD IN FOUR HOURS. These people did nothing but take our monthly payment as a consignment fee. The bonus? The "work" they did on our truck was downright dangerous. When we had a legit company remove the modifications, they asked who did them because they wanted to make sure to steer their customers away. No problem gentlemen, let me give you the info. Our entire family has moved on from the trash they purchased here and every single one of them has spread the word. If you value your safety and your family, don't use. Stay away. Solid F- for communication and work product. Literally awful. Calls will not be returned and expensive vehicle damaged. Run at all costs.

We stopped by on a whim on a Saturday and it was ungodly hot. Bad call. When the weather is like…read morethat, it is like a friggin sauna in the RV's. But we still had fun and it was great to be able to see and check out all the different make/models. They had a good variety on the lot to peruse, from glamping to keeping it real. The employees were great, very friendly, helpful, and no pressure for folks that were curious. I think they even had free pizza when we got there which is always a good sign ;) They rent too.

If I could give this zero stars I would. Our RV which we purchased new from them was there to be…read morewinterized. I get a call from Ken the service manager stating someone stole the catalytic converter along with 24 others overnight. Seriously? 24 in one knight? Complete negligence for people's very expensive RV's on their property. I have more cameras in/on my home which would detect anything. Your going to tell me the 24 saws alls going for hours didn't attract any attention? They told me to call my insurance company as they are not liable. They were in possession and had the keys. Oddly enough we didn't sign any paperwork when we dropped it off. May or may not have disclaimers. THEN they give us an estimate of about 5K to fix it including six hours of labor. They got us a non OEM catalytic converter. We took the RV out of the with it off and will have it fixed elsewhere. Not implying anything but 24 in one night in what is supposed to be a secure lot, then charging each owner Almost 5K to fix it? You can come to your own conclusions. I had to pay my insurance deductible and think it's bs. NEVER going back there for anything. EVER. Wait until the other 23 start writing their review when the get their RV's out if there

I94 RV has changed their name to COLLIER RV SKY HARBOR. Same…read morefolks, same great service, different name. This is the 2nd time buying a camper from Collier RV. 3 Reasons why I went back. Salesperson Chris. Chris was honest and not pushy, very laid back but speedy to answer all questions. Chris returned my emails, calls and texts (and there were many of them) morning, nights and even on a Sunday. I felt he really tried hard, to get us the RV we wanted and within our budget. He kept an eye out for incoming RV's that fit our parameters. He brought the RV's located at Rockford, that we were seriously interested in seeing, to the Wadsworth location. Which was so convenient. Business manager Darwin, got us a great rate. He beat the best rate I found online and I'm an excellent searcher. He's been in the business for a long time. He is the person to talk details with, about price, payments etc. once you have made a choice or close to making a choice. Chris our Salesman however, did a lot of back and forth with Darwin, then back to us, to see if the numbers were close enough to what we could afford and what we would need for down payment. He will ask you if you want coverage and services like maintenance or paint protection or fabric protection, tire coverage, road service and more. I wasn't prepared or researched on all that, and in my excitement, we may have gotten them all. : ) Service Department! Oh my gosh....we love Ken and the service team. Efficient, honest, timely, answers questions and checks things out on our RV when needed. Whether I am just worrying for nothing or I have a more pressing issue. I wanted this 2nd RV to be cared for this service team at I94 RV ( Collier RV Sky Harbor ) I need honest correct info when there's a problem because I don't have money to throw around for misdiagnosis or shoddy work. Great family run business, upbeat place and nice vibe. These employees are good, friendly people. Vicki the administrative assistant will greet you with a genuine, friendly hello when you come inside. She makes you feel comfortable and welcome and at ease. If you're cruising by I94 and Russell Rd, the Stateline, go in and peruse the smallest to the largest. It's so fun to check out how cool these things are no matter what size! They are possibly more affordable then you think.

Very helpful with finding and providing information regarding wireless RV braking system.read more

This place is phenomenal. Honest and knowledgeable. Took my pontoon trailer there last week to get…read morenew bearings all around and a brake assembly and they were done in two days. Just in time for our boat trip!

Master Truck and Trailer truly offers exceptional service and support. They took the time to…read moreunderstand my towing requirements and provided me with the necessary information. I purchased an air lift airbag system and installed a fifth wheel puck system for my new Ford F350. Jonathan, John, and Louis were knowledgeable and patient as they guided me through selecting the right system for my specific towing needs, from my camper to my cargo trailer. They also took the time to explain other features and merchandise available at their store, as well as the services and maintenance they can offer for both my truck and trailer. The installation of both the fifth wheel puck system and air lift kit went flawlessly, and MTT exceeded my expectations. my apologies, as I did not get Jon's son's name, but he did a thorough job of explaining how the airlift system works, and what the right set up should be for the various trailers. A very knowledgeable young man. I highly recommend Master Truck and Trailer for any truck or trailer needs you may have.

Needed a part and they had it in stock! Staff is very nice too! Recommend this business for RV…read morereplacement parts.

Due to restricted travel during COVID19 restrictions, I decided to drive my kids from Milwaukee to…read moreNashville to see my parents. An RV allowed us to avoid increased contact outside of the vehicle along the way. Our experience with Prosser RV was excellent! Prosser staff was professional, personal and responsive to any calls/texts and questions we had throughout the renting process. The RV is easy to drive and my kids loved the space and adventure of an RV. We are very excited to utilize Prosser for all of our RV rental needs! Outstanding local company. Grateful to have them so close. -Mke mom.

BEWARE after being told by Mike that the motorhome was above average in condition & after talking…read moreto Richard & agreeing on a price I paid $500 down & gave them 4 days to get the motorhome ready. After checking out the motorhome Mike & I when to take it for a test drive I discovered the engine light was on. Mike said take it or leave it, so I left. They knew I had a 1100 mile round trip & they showed no compassion for the inconvenience they caused.

I didn't have any idea I wanted a camper until I seen the ultimate camper here! I was only going to…read morelook to see what they had since I was out checking garage sales. The service was amazing! They really care about their customers and listen to your needs to help guide you to the right camper especially if you don't know what you want or can get. If your looking to buy you have to come here they have amazing sales!

Poor work ethic. Work left incomplete. Unchecked work. Problem remains. Anyone can spend money…read morejust make sure you spend it somewhere else. You will not get a good return. The integrity of staff is poor here.