Ugh. I wanted to love it since the Richmond restaurant will forever be special and high quality but Covent Garden location was seriously bad. No one greeted us for well over 7 min so went to La Giocca to get help. The bar inside Petershsm is all style, no substance. Staff pretty but not a clue how to treat customers to a NORMAL service. Music is too loud. The tea service is all style w/out the fundamental basics of a tea strainer that fits the oversize cup so you get tea leaves in tea. Bar tender waitress all smiles but no advice on tea, not a clue. Irritating back and forth on ordering food where I went to bar to order, had to repeat it twice only to be told she would come to the table. Lady, I already told you twice! Out of my seat! Didn't have a clue what arancini is and it's on the menu. Took her 10 min to get to us and it want busy. Flagged her down to remind we never got water. Upon paying the nice bar tender was approached by a staff waiter who yelled at him for not finishing showing him something. AT OUR TABLE. Didn't need to see/hear this. I know of you pay peanuts you get monkeys but thought Petersham would be above reproach. Never giving this place my money again and now I feel jaded about the Richmond restaurant. Sad days! read more