Great variety of work and outdoor boots and boot accessories. I would consider it the place to go…read morefor work boots in the monadnock region. They have someone usually available as you xome in to help you find what you are looking for. Great value boots that last forever and wider than most other store bought boots for the greatest value, price and efficiency possible. Truly an asset to the community for the working class and for those who like to take in the outdoors.

When your feet are wider than they are long, a silver -haired handlebar mustached gentleman shoe…read moresalesman is a knight in shining armor. I had a plane to catch, so I breezed into the store (after taking a rainy photo for Yelp) and looked around for women's shoes. My initial scan showed me a handsome "older gent" (egads, maybe 55?) was leaning on his forearms against one of the shelves. The Marlboro Cowboy with a Sam Elliot on his upper lip, eyed me. (Inside, I thought, "hm, maybe he's wondering what a woman is doing in a store that sells workboots?") Then he said, "Can I help you with something?" And yes, yes, he could! He actually paid attention to what I said (black only, no copper rivets) and I chose two pairs of shoes in the space of four minutes ($59 and $89). When he moved around behind the cash register to ring me up, his colleagues (two other gents sans fancy facial hair) asked me, "How'd he do?" to which I responded with a shoulder shrug and a "meh" keeping in tradition with the reserve of New Hampshah. The gents smiled and mustache said, "they are trying to get rid of me because I'm too old." To this I replied, "they are just jealous because they can't grow a mustache like yours." (Heck, I'm a woman and I'm jealous!) Love the shoes. Love the stache. I'll be back next time I'm driving a pumpkin. And maybe... it'll be happily ever after.

I came in to Alec's today looking for a new pair of brooks. When I walked in, I was greeted by…read moreseveral staff who seemed to love their jobs. When I was ready to start trying on shoes, I was assisted by Kaitlyn. (sorry if I'm spelling your name wrong!) Kaitlyn was extremely knowledgeable about every shoe on the market. She was able to go into detail when answering all of my questions. She was also extremely patient and kind. I knew what I was looking for and ended up going back over to the clearance section because the shoe I wanted had sold out and I did not want to order anything. I ended up walking back over to Kaitlyn because she knew what I was looking for. Kaitlyn was so incredibly kind and patient that I did not feel rushed or pressured. She had the best attitude and the best costumer service I've ever seen. I would rather spend more money and shop at this store, than order anything online or go to any other store because the customer service is phenomenal. Thank you so much for your help today!

As a longtime customer of Alec's Shoes in Nashua, the experience I had today was incredibly…read moredisappointing. Over the years, I've spent thousands of dollars there and referred numerous family members and friends because I believed they stood behind the products they sold. Unfortunately, that trust is gone. I purchased a pair of Clarks on May 9th specifically for an upcoming vacation. After wearing them ONCE to dinner, I realized they were too snug and needed a wider size. I returned to the store June 9th with the original box and receipt, fully intending to exchange them for the exact same shoe in a wider width. The only issue? The soles showed the slightest amount of wear from being worn once. Despite the fact that I was requesting an exchange--not a refund--and despite what I believed was compliance with their stated return policy, I was told the shoes were no longer in "new condition" and could not be exchanged. How exactly are customers supposed to determine whether a shoe is truly comfortable and fits properly without wearing it beyond a few steps in a store? Shoes often feel different after an actual outing. Refusing to exchange a pair that was worn once for a few hours is an unreasonable policy, especially for a retailer that charges premium prices. I have never minded paying more for quality footwear and good customer service, but this experience demonstrated a complete lack of flexibility and customer appreciation. They clearly don't value their customers and don't care about anything other than making that initial sale. There are plenty of other shoe retailers offering the same quality products with much more customer-friendly return and exchange policies. After years of loyalty and thousands of dollars spent, I can no longer recommend Alec's Shoes and would caution others to carefully consider their return policy before making a purchase. If you wear the shoes even once to determine whether they actually fit comfortably, don't expect any accommodation if they don't work out. **I was so surprised by the way they handled the situation that I took photos of the exchange to share with this review**

Good prices, nice people and they stand behind their products! I've been to the stores in Stratham…read more& Keene (Dale was excellent) and can recommend highly.

We've bought a lot of shoes here over the years, even though we no longer live nearby. But we keep…read morecoming back and finding what we want, so it's about time to say something good about this store. It's not a huge warehouse kind of store, and the stock occasionally seems to come up a bit short. But most of the time, in our experience, there's a wide choice of styles and sizes for men, women and kids. Prices aren't necessarily cheap, but they carry good brands -- lots of sandals in summer, boots in winter -- and we can't recall any issues over quality. They have good staff who can quickly find what you're looking for, and the overall buying experience here has always been a good one. And if you're wondering -- they're located in the Hannaford grocery shopping area which includes a Mexican restaurant, Michaels and Penny's with lots of free parking.

I used to be on the fence about this place but during the past few visits I've gotten some nice…read morethings. I bought some great Ariat and Carthart jeans a month ago & yesterday I bought some Blundstone boots for 10% off and I love them. The staff is nice & the store has a vast selection of the highest quality outdoor clothing including Patagonia and Birkenstock.

Has so many options! Including scrubs! Customer service was good and selection was wonderful.read more

I always appreciate the great selection they have and I purchased walking shoes and a travel bag…read morefor a trip. I loved both the shoes and the bag, but the leather on the sneakers began shredding in a number of places and the locking mechanism on the travel bag fell off and disappeared. I went in just to let them know about the issues, hoping I might be able to get a new locking mechanism and suggestions of how to care for the shoes. They replaced both without being asked. A great store that stands by their products. It pays to shop local.

Lauren was amazing finding many boots that fit my style so much so that when I couldn't decide I…read moreended up with multiple pairs. What a high quality family owned personal shoe store and I'm fortunate to have them so close. I will definitely return very soon. Thank you

Service, selections, value all 5 stars. A great browsing place leather goods especially. Had the…read moresame owner for over 60 years.

I haven't been here in years, But I always remember being treated fairly. Excellent products, Great…read morequality.

Coming from Boston, I think this Premium outlet is great since it's tax free all year long. We got…read morefound really good deals at Coach, MK, Bloomingdale's, and Coach. They also have other popular stores including Saks Fifth Avenue, Nike, and Boss. The outlets are the place to go for the best deals. For the negatives, the food court is pretty sad, it only has a coffee shop, a pizza restaurant, and chicken restaurant, and a small Indian restaurant. We got food from the chicken restaurant and it was disappointing. Also, it was a hot day and there's not too much shade besides going into the stores or the food court. Overall, I like the Wrentham Village Premium Outlets more in terms of their layout and larger store selection, but would recommend going here if you plan on making large purchases to save on the tax.

This was a great outlet shopping experience! It was very quiet on a weekday afternoon, and it was a…read moregreat experience strolling through the various shops. There is a large selection of big names here including Nike, Calvin Klein,and Le Creuset to name a few. We found some great bargains at Nike and also found some great kitchen items at Le Creuset. There is a Lindt store here too for all your chocolate needs! We definitely paid that a visit also. I was also surprised at how friendly and knowledgeable all the staff were at the various stores. The staff at Le Creuset really seemed to understand their products very well. We did not eat here, but there is a small food court. Restrooms were quite clean and well-kept. Overall this was a great shopping experience!