after purchasing a that came flawed the day I opened it I found an issue with the cover. I also found a gouge out of the top rail of the tub. I have been in contact back-and-forth for over one year and they are great at ignoring now I have a leak in the tub. They do not call back. They do not answer emails. I would not recommend this company to anybody.!!!!!!!! read more

Always had good luck at peterborough landscape. Just had sand and topsoil delivered by Greg. Very knowledgeable, helpful and very caring. Thank you read more

REALLY disappointed! I ordered triple mix and top soil for the 1st time from them and was shocked for the price I paid I got such poor quality soil. The "triple mix" looked like it was mostly dried top soil with little bits of compost mixed in. The top soil was even worse. Dried up dirt full of clumps hard as stones. I won't be ordering from them again. I feel taken advantage of. read more

John the owner is a good salesperson but the follow up is lacklustre to say the least. I decided to purchase from them because the Be Well spa is Canadian made and a mid price model. The Be Well spa was a problem since the owners manual for the tub is generic to the whole line and incomplete in any procedures for problem solving. This you find out after delivery of the tub. The website is equally useless for information about procedures. Install: I was promised a professional install, two young lads showed up, there was no way they were getting the tub into the backyard by themselves and I had to help. I find out after they were supposed to provide an cell number in case there were problems starting the tub, they didn't and there was! A simple check list of things to cover on the install would have prevented my initial unhappiness. The tub had an airlock which isn't a big deal if you know how to deal with it. I figured it out around 11:30 pm after watching hours of youtube videos. I never did get any callbacks in regards to my calls to the store about the problem. The installers were also supposed to tell me about a follow up visit , I only found out about this customer service promise after calling to complain about the lack of service and info on the install. The follow up visit took almost two months to arrange, I cancelled once and they cancelled twice! It was interesting because I found out lots of things about the tub that should have been covered in the first place. No, they weren't in the manual. I finally started writing this diatribe once I needed to change the water which is a routine process. It REALLY should have been in the manual but isn't. I went to the store twice, both times I was calm but really felt like I was an annoyance to the one staff member. After being given a cell # for the person who should have been able to help me, I spoke to them and was given incomplete and incorrect information. They promised to call me back asap. With the help of youtube videos I was able to figure out how to use the drain valve. Two hours after, they sent me a reference to a youtube video via a text message which didn't solve the problem I had already fixed. In short, unless you are really experienced with hot tubs and know about maintaining them and doing it yourself, I can't recommend this business. There is lip service but no real service! read more

COMPOST IS FULL OF BITS OF TRASH AND PLASTICS! Very poor customer relations. I called and asked for compost for my garden, the website said it was organic matter good for adding to gardens. I calmly called them with my issue they told me to take it up with the City of Peterborough, where the compost is supplied from. read more

I have severe sciata issues and so thought to buy a $20,000 swim tub from Peterborough Landscape Supply. John Walsh, the owner / sales person was very attentive and assured me that I would be very happy with the product that I bought and ongoing service. First off, they lost my initial deposit cheque and I had to issue another one. I managed all pickup arrangements of the tub. I was promissed that I could get some acccessories at cost. And some defective/missing pieces were also assured of being replaced. After 2 yeaes of dealing with John and Marquis Service in the US, I have yet to see any service or parts (that were paid for). And to top it off, my tub leaked for 4 months. The Hot Tub repair guy that John put me in touch with, never showed up, even after several attempts. I was so frustrated that I bought the chemicals needed to do the fix and did it myself ($100 cost). Once you've paid for your product, expect horrible service from Peterborough Landscape Supply AND from Marquis Customer Service. The worst experience of my life. If I could give it a negative number on my review, I would! read more

Ordered 10 yards of garden soil following product advice from employee, Susie; Excellent product and great pricing. VERY minor issue when delivered but Susie and Manager remedied quickly; Fantastic service and extremely friendly and courteous staff. HIGHLY recommend. read more