I've been a patient for 17 years and I have always had an excellent service experience, the entire…read morestaff is kind, and highly qualified and professional.

They were very professional and organized.. Attended to all my needs…read more I think anyone who goes there will be in good hands.

Dr Mastri has been one very few Doctors who will go above and beyond for his Patient. He spends the…read moretime to make sure you are informed of your condition and the options that are available. I have not had any problems with the staff at the office. Wait times have been acceptable if you had to wait the Doctor has apologized for the delay.

If you like to be treated like a moron than Fall Hill Gastroenterologists is for you. I had an…read moreappointment and after I sat down a secretary shouted out what are you doing here. I explained I had a appt card and an appt. She was very rude and unprofessional as she refused to let me see Dr Mastri. After going round and round she told me the dr said make another appt. The very rude office manager said I could be seen if I waited until all the other pts were seen. That took over 2 hrs. Dr Mastri came in and said I heard you came in on the wrong day!He spent 5 minutes with me and charged me for an extended visit. The next day I brought my appointment card to show the staff and they were even more ruder than before. They did not apologize or admit their mistake. I asked for a letter of apology signed by Dr Mastri and a check fcor $44.00 dollars whicfh is the amt I lost from not being at work! As of yet I haven't received so much as a sorry from the docfor. Don't waste your time with the 4 doctors in the group. Your life is at stake and no one deserves to be treated worse than a dead rat! I have been a registered nurse for 30 years and never have seen such poor patient care.

The Dr. that I had for over 20 years retired, and his office was taken over by Mary Washington…read moreHealthcare. The new group could not or would not make me an appointment, so I had to search for a new gastroenterologist for a colonoscopy. That search led me to Dr. Renick Smith, MD. who was friendly, knowledgeable, and competent. He explained the procedure and set up the appointment. I am pleased to say the staff at the Surgi-center on Dixon Street were welcoming and reduced my anxiety. Everyone was wonderful. I have never met so many people happy to be working together and to be helping patients get the quality care they need. I would highly recommend both Dr. Smith and the Surgi-Center.

STAY AWAY..WHY DO YOU THINK HES RATINGS ARE ALL 3 OR 2 STARS? They lies. To Medicare that I had…read moreaofficevisit...ihad canceled it 4 times still got billed..I have proof ..if you r dr lied and said he talked to me and got the reason for appt wrong but after telli.ng the genius my situation..he said hold on for 4 months in my discomfort and we'd do a colostomy in 4 months because he's backed up 400 colonistomy...we do the procedure then discuss meditication..iwent to a good gasto 5 days later gotrx and samples and she called 2times see how I was feeling.i don't know,seen Smith or spoke to him..you very been warned...STA Y AWAY FROM HIM..TOTAL BS DISHONESTY....

Dr.DHAREL is one of the most compassionate caring doctors I've ever seen he cares about his…read morepatients . Diligently works to deliver a accurate diagnosis.

I saw 3 of the doctors here over the last 5 years Scott M. Sell, Daniel M. Hoffman, and I think the…read morethird was Dr. Gregory Szlyk, none of them could diagnose my issue, even stating things I was telling them I had done and observed with my condition were "Impossible" and continued to tell me I was "Normal" and everything was "Fine" when after years of still being in pain and after trying with them first and then seeing an array of other doctors, gastroenterologist, internal medicine, general physicians, ER Doctors I contacted the office manager Teri Armstrong, to try and personally explain my issue and schedule another appointment with whichever doctor she would recommend for me, Instead of getting the polite respectable office manger I was expecting I got a lady who didn't fully listen to my problem, cut me off, refused me service and hung up on me, I tried to go to the office and speak with her in person so she could see I was a Real Person in pain and not just a piece of paper on her desk. She had a co worker film me with his phone while I cried and pleaded with her for help in front of their building, in front of anyone walking in (instead of talking to me in a conference room or her office or a private area) all the while telling her I did not know where else to go for help... her response was to call the Fredericksburg Police department and had me Barred from the property with the threat of arrest for trespassing if I return. If your looking for compassionate doctors and staff willing to help treat your problem, this is Absolutely NOT the place to go...