Dr. Ma was recommended to me by a coworker. When I arrived for my first appointment, I waited 45…read moreminutes in the waiting room (putting me a half hour past my appointment time). After being taken to a room, I waited a further 30 minutes. I try to make doctor appointments on my day off, because I know they can run behind if a patient takes longer than their scheduled time, but if I had been on my lunch break I would have been in a situation. Dr. Ma spent a lot of time with me asking questions and going over my medical history, and initially I felt like it was a productive appointment. THEN. He began asking me if my boyfriend and I were getting married, did we live together, what church did we attend, etc. I'm all for integrative medicine, but it felt entirely inappropriate for an initial visit. He begin rattling off a list of books that I could read to improve spiritual well being and eating habits (vegan diet books). We also discussed the anti anxiety medication that I have been on for several years; he asked if I had considered going off of it, I replied that I had done so once with very negative results, and he said that it sounded like the medication should be lifelong for me. I should mention that this entire time he was taking copious notes and rarely made eye contact due to the note taking. On my second visit, again the wait. I was led into a room almost an hour after my appointment time, and waited even longer; so long, in fact, that I was beginning to wonder if I had been forgotten. The doctor finally came in and seemed super on edge. Not angry, just distracted and hurried. I'm sure he had had a very long day but it was as if he couldn't finish one sentence before starting the next. As we're going over the issue I'm being seen for, he begins to talk about taking me off of my anxiety medication. Really? On my last visit we agreed I should be on it continually. I couldn't believe that wasn't in the notes he had been so busy taking that he could barely look at me. Again he began talking about his favorite books...had I read them, had I ordered them, etc. That was it for me, I didn't go back. Clearly some people appreciate his medical skills, since he was recommended to me, but I can tell you the care is not worth the wait. Overall: *THE WAIT *Will want you to go on a vegan diet. Pushes lots of books/pamphlets regarding that diet. *Recommends lots of self help/lifestyle books. That's fine, except I never asked for any recommendations and wasn't interested in them, yet they were mentioned multiple times. *I spent more time listening to the books I should be reading to improve my life than talking to the doctor about what was going on with me. His active listening skills need a lot of work.

Dr. Ma is a great doctor. He will sit down with you and listen too. Its always a wait. I enjoy…read morehim and his staff.

Awesome doctor and staff. Dr. Maurer was great during such a difficult experience and explained…read moreeverything in layman's terms, outlined the next steps and great follow-up on test results. The office is BEAUTIFUL and the staff (especially Patty) were all very friendly and helpful. I would definitely recommend Dr. Maurer to others.

Dr. Maurer Is unusually kind and patient. He is thorough and always seems completely invested in my…read morewelfare. I have bounced from west to east coast during my bout with cancer and haven't found anyone better than he is both in expertise and kindly demeanor. He's awesome. Virginia Downie

I am a Veteran and chose Fredericksburg Primary Care Clinic through the Community Care service…read more All Veterans, PLEASE DO NOT MAKE THE SAME MISTAKE! Instead, choose a modern, professional, full-service doctor practice like Mary Washington Hospital Primary Care 540-741-9300 12101 Carol Lane STE 101 Fredericksburg VA 22407. The difference is Night and Day!! MW has modern technology and facilities, MW Doctors are continually being trained in the latest medical treatments and technologies. They offer Veterans way more modern diagnostics with modernized treatments. of interest to Veterans, MW has perfected the VA Community Care Optum processes. Because they are modern they offer online check-in, and use the My Chart app, which makes life SO MUCH EASIER!! No comparison on the level of Veteran care between the two!!! Fredericksburg Primary Care is a 1960s practice with no modernization that does not even staff enough people to answer phone calls. So, if you need to reschedule an appointment, you must physically drive to the office and walk in to do so. MW has an app for that and for all medical interactions. Fredericksburg Primary Care is an antiquated doctors' practice in a run-down old facility that should not even be cleared for a medical practice. Dog kennels are more modern. I have witnessed the hard-working, understaffed front office employees being treated horribly by the lead office administrator and the nurse practitioner, Sandra. The doctor's office is cramped, at least 50 years old, and basic. The administrative area and reception mingle, so one can see how old and broken down the equipment is. Think about how much money that doctor makes and still has broken-down old office equipment. His priorities are very clear, and they are not his facility, staff, or Veterans. They do not organize or plan for daily medical support services, especially the VA's administrative procedures, although they take on VA patients and get paid well for doing so. They also do not answer their phones because, as I quote, the office manager's response: "They ring so much, and we just do not have time to answer them." Because they do not have administrative processes for interacting with VA's Community Care Optum and do not answer their phones, every lab and x-ray consult requires multiple physical visits to request re-faxing the Request for Service forms. The RFS must be refaxed so many times because the untrained staff does not fill out the form correctly, and it is hit and miss if they use the correct fax number. In addition, they do not understand how to bill Optum for visits, so the Vet receives the bill every time. That forces the Vet to spend time on the phone calling Optum so they can pay the bill. This antiquated, disorganized practice should not be allowed in the Community Care network, and I am working hard to remove them.

Best Internal Medicine doctor in the area, in my opinion. Super smart and thorough. A lot of…read moredoctors and nurses I know go to him because he's so good He recommended getting a calcium score CT, which was out of pocket, not covered by insurance. This screening test found cancer early before I had symptoms. For this, I'm grateful.

I had a terrible fall back in October. Went to Stafford Hospital and Dr Esway was on call. He did…read moreemergency surgery on my knee. I have to say that I feel that he did a wonderful job. He is professional and caring and he will give you the time you need if you have questions!! Although I'm still recovering I am up and walking after only three months. At my age that might be a miracle! Thank you Doctor Esway!!

Dr Esway is a good phycian. His dedication to his patients shows in his practice. I came to Dr…read moreEsway at the recommendation of my sister who had a foot injury. I reached out to Dr. Esway's office and they were able to fit me in quickly, I believe it was next day. The doctor has a great personality and easy to speak with. After X-rays and an exam he was able to recommend what would best assistant me. A j to good health more importantly he cared enough to follow up to see if I was getting better I highly recommend Dr. Esway.

Came to Dr. Voss after seeing a string of crappy doctors... And she was a pleasant surprise. I've…read morenever had a long wait time, admin staff and nurses all super nice, and Dr. Voss is very down to earth and thorough. Her PA is also great. I don't feel rushed, and I feel like she is genuinely concerned about my well being and at find the cause of my symptoms, and not just treating the symptom it's self to get me out the door. New patient appointment takes a little while, but after that I've had no issues getting an appointment with either Dr. Voss or her PA rather quickly. In office lab also very convenient. Definitely recommend.

Since the best doctor this practice has (Dr. Nancy Wang), will be leaving the end of September…read more2017, so will I. Dr. Wang is a compassionate doctor that actually cares for her patients and ensures they receive the best possible care. She's very thorough in what she does and if there's a medical issue she can't handle, she directs you to the one who can. She makes sure I follow-up with all of my other physicians and get appropriate tests as needed. No better family physician anywhere. I was very disappointed in hearing of her leaving and will follow her wherever she goes. Commonwealth, you are losing a fantastic doctor. Sad day for you. Five stars for Dr. Wang and her nurse, Robin. Ruth Banks

They do not refill perscriptions unless you see them every couple of months. They will not work…read morewith you on this even if you are in desperate need of your medication, and you have no way of visiting the doctor. The care and compassion for patients left once nurse practitioner Julie left. I big shame. They need to close down and start over again. (UPDATE:) I received a certified letter in the mail from the office manager. She stated that they were withdrawing further care and treatment effective immediately, due to my negative review. They also stated that I am expected to pay my balance within 30 days or they will send it to collections because they are removing my payment plan. Wow, this is completely laughable. Do yourself a favor and find a real practice that will show you care and concern. Not one that will refuse you service because of an opinion. Lucky for me I am relatively healthy, but I would hate to see someone with advanced medical problems get a letter like this. There are many kind, compassionate doctors out there. This practice is beyond help.

Your Stafford location has exhibited astronomical levels of incompetence today. I've been waiting…read moresince 09:00 this morning for a work excuse to be signed and sent over. High priority/internal messages have been sent. Multiple phone calls have been made to the Stafford location only for my calls to be answered via the Woodbridge office. This is unacceptable, unprofessional inexcusable, and I will never return to the stafford office location.

I have been a patient here for 2.5 years, but I'm leaving because I've been without my medication…read morefor a full month due to administrative neglect. They haven't "ignored" me in the literal sense, but they make no real effort to actually connect. I get callbacks at 4:50 PM, but the phones are already off when I call back two minutes later. They don't leave informative voicemails and they don't respond to the portal. The most ridiculous part is that I actually paid for an appointment with the NP just to get a message through to the staff. Even after paying for that visit, it has been three business days and the issue is still not resolved. They took my payment for an appointment and still haven't lifted a finger to fix the medication lapse. If you are a busy person who expects a basic level of professional follow-through, look elsewhere.

Highly recommend Dr. King. He is very personable and is very good about explaining things in…read morelayman's terms. The staff is also very friendly and they have great coordination with other outside medical services (imaging) and hospitals. When I had to go for pre-admin testing, the hospital staff also gave him great reviews and said that he was very friendly and I was in great hands.

Dr. Lane Ritter was wonderful. She actually cares and fixes the problem fast. She is fast on her…read morefeet, yet gentle, and makes sure that you are ok, during a procedure. Keep up the great work. I'm glad I found someone that cares.