I just took my 5 year old son here after a not so great appointment with another dentist office. My…read moreson still had loads of fear left over from the other dentist, and I cannot tell you how much I wish we had gone here first. First and foremost as new patients they were able to get us in right away. The lady who scheduled my appointment was very nice and very understanding from the get go. We arrived with a very unhappy little boy and they told us to just take all of the time we needed to get him acclimated and they weren't kidding. My son was loving their set up with the treehouse/playhouse and the touchscreen games, but when it came time for his visit he had another meltdown. They did everything they could to try to settle him but nothing was working so we had planned a different location of theirs thinking it might do the trick. But after another 30 minutes my kid was calmed enough to try again. And they were so kind to squeeze us in (mind you this was a full hour and a half after our appointment and they were so accepting and kind!!) They went really slow with him and walked him through the whole thing. He's already scheduled for his second appointment and he says he's willing to return!! That's huge. Great staff and inviting, clean, kid friendly atmosphere.

Amie was amazing! She took her time and was very gentle throughout the cleaning. I could really…read moretell she cared about doing a thorough job -- my teeth have never felt this clean! Highly recommend her!

Very professional and on time. I've been a patient here for 10 years and have high confidence in…read morethe service and recommendations I receive. Treatment was painless and no lingering after issues. Very well done.

I would run from this place. Poor care, denial of accountability and of the bad care. I won't…read moreeven go into the details. Just avoid this place is my recommendation.

So this was my first pandemic appointment and I was dreading it because I haven't been my…read morehealthiest self (in terms of eating right, etc. It's all been about avoiding covid). I don't even know why I was worried. My dental hygienist (whose name I wish I remembered!) was awesome and friendly. We talked about Animal Crossing (my pandemic coping mechanism). Dr. M saw me and was as bright and cheery as ever. I was even treated to a pretty funny dad joke: "your teeth are good, we don't need to quarantine them. Some people's teeth are so bad, they gotta leave them here for us to quarantine." - he even said it with a completely straight face. It was reassuring, and definitely gave me a 'you are doing OK, we are all in this together' vibe. Everything was stated factually with zero judgment. Turns out I have a cavity, but it was stated as 'check out this cool photo! So here's your filing, and here's some cavity around it, so it'd be a good idea to take care of it.' The picture was, indeed, cool. I left my appointment happy I had gone, and excited to get my cavity fixed. That should be their slogan -' we don't suck so much you're excited to come see us!' Also, they have the office decorated for Halloween, even though the waiting room is closed. It was cool and appreciated.

Treatment was wonderful but was totally taking back when I received a 900 bill after my insurance…read more I was told they actually don't take insurance because they are out of network but when I called they said they do take insurance. Conflicting stories. They did give me an estimate but its an estimate on what my out of network insurance will cover, but its like 200 dollars. Thats not really accepting insurance. Then today during my work meetings, the receptionist called numerous times to collect payment and refuse to have my husband seen who was in their lobby if I didn't get off my meetings and pay immediately. They need to be upfront and considerate. I felt like I was taking advantage of and it looks like other clients feel the same way on yelp.

As far as dental visits go One Dentistry was very good…read moreFriendly staff Dr was very nice and answered all questions about my procedures

I'm shocked there aren't more reviews for this dental practice! I needed to find a new dentist as…read moremy former dentist wasn't in my new network. I then needed to find one quickly because I cracked a crown. Another app highly recommended One Dentistry and I'm so happy all those reviews provided me with the confidence to go there. They got me in quickly, which I appreciated. The office staff is excellent - very kind and caring. The office is very clean and well decorated. Dr. Kang is fantastic! Very gentle touch and explains everything he's doing. The best part is he makes the crown himself, so in one visit he removed the remainder of my cracked crown, restored the existing tooth, and made and put on my new crown in just a few hours. You can leave and shop and come back while it's being made or stay put - they leave it up to you. I stayed and read and staff kept checking on me asking if I needed anything and offered water, etc. Fantastic service! I'm so grateful to have found this practice and I HIGHLY recommend them!

I saw Dr. Gauthier out of the Lake Zurich office. I was very nervous being an older patient having…read morea wisdom tooth and other extraction. Dr. Gauthier has the best bedside manner. He explained everything, answered all my questions. Made me laugh. There was a chance of sinus cavity ruptured, but he assured me, he would do his best to not have that happen- it didn't. The procedure was quick (although I was put under). I followed instructions and had zero swelling, and minimal pain. I was healed for the most part in a week. Highly recommend.

From the owner: Welcome to Northwest Oral and Maxillofacial Surgery in Arlington Heights, Elgin and Lake Zurich,…read moreIL. Our oral surgeons manage a wide variety of problems relating to the mouth, teeth, and facial regions. Our doctors practice a full scope of Oral and Maxillofacial Surgery with expertise ranging from Corrective Jaw Surgery to Wisdom Tooth Removal. They also diagnose and treat Oral Pathology, Facial Trauma, TMJ Disorders, and perform a full range of Dental Implant Procedures. Call to schedule an appointment.

Dr Jaremus is always available for questions. In the case of an emergency he will fit you in. The…read moreoffice staff is wonderful, sympathetic to your tooth problems, and efficient. Dr Jaremus does an excellent job of taking care of the teeth of all my family, for at least three generations. Daughter and son and their families. Have been going to him for at least 20 years. Great dentist.

From the owner: Provide excellent Specialized dental care for you and your family.read more

A visit to the dentist can be very traumatic for me. Dr. Jackson is kind. Explains everything and…read morehis staff are all wonderful! You won't go wrong with him taking care of your teeth!

Incredible, I left this review a year ago and it has somehow vanished. Lost all faith in Google…read morereviews. Here is the post "My daughter and I went to Tom Jackson to get some implants, etc. done on her teeth. During our first visit, Tom examined my daughter's mouth and afterwards told us he thought the whole procedure would come in just under $20k. We thought great, seems reasonable and went ahead with the process. My daughter, who lives out of town, flew in for the second visit to start the process. The following day we receive the treatment plan from his assistant. The estimated cost was a little over $34k (70% above estimate). We were flabbergasted. We called Tom and asked him how he could have been off that much on his original quote and he said "I don't do billing". Needless to say we stopped the process and looked elsewhere. We found a very professional outfit, very highly rated and who my daughter was very comfortable with and whose treatment plan estimated the total cost at under $19k for the same procedures (less than Tom's original quote). What a terrible experience. My daughter has gone through the first part of the procedure and everything looks great. One other note - after we called and complained, Tom said he would refund our fees for the second visit (not the first) but we had to sign a nondisclosure agreement (gag order) not to discuss this on social media. I declined." My daughters teeth are wonderful.

I've been coming here for several years now and I always have a good experience. Everything is…read morealways very clean and up-to-date. Hygienists and dentists that I've seen are all caring and competent. I have dental insurance and they always take care of the billing with no issues. They are fairly busy, so you do need to make an appointment well in advance.

The office staff had more focus on maximizing their insurance claims for coverage than focusing on…read moreproviding targeted care for their patients. if you want to be disappointed and upset, go to see this dentist office. Remember you have choices unfortunately they are foolish enough to believe that they're the only choice for people in our area. You can leave them and find another dentist that provides better care, Better service with a customer focused approach. The reason why I give them one star if possible I would've given them a half of one star because of their failure to meet the needs of the patient first. Versus pushing to charge for insurance and collect money. They must feel that all of their patients are deadbeats and they confront you before you can leave their office and investigate on your own.

I had visited Peninno Dentistry in 2023. The treatment cost and uncertainty of my teeth had…read morepersuaded me to seek other opinions. The office was quick to ensure fair payment. Fast forward 3 years and I am in a worse boat. I truly look back not only on what I invested in over the three years, and it is a regret I have for not following through with your plans. Dr Chase spent so much time trying to truly FIX my bite and grinding. He eas NOT SELLING services. I apologize from the bottom of my heart for any negativity I shared.

Exceptional Care and Quality…read more I've been coming to this dental office in Barrington for all my cleanings, and I also had a dental implant done here--and I can honestly say the care is top-notch. The quality of work is exceptional, and you really get what you pay for. The entire team is friendly, professional, and it's always easy to schedule appointments. I trust them completely and highly recommend them if you're looking for reliable, high-quality dental care.

In September 2015 My daughter had an adult tooth growing behind her baby tooth. It's a condition…read moreknown as Shark teeth. We brought her to a dentist and were told that the tooth needed to be removed. Ok, that's fine. They also suggested that we do the same with the tooth beside it so we wouldn't have to make another visit. The tooth beside it wasn't loose nor was there an adult tooth behind it showing it's crown yet so we decided not to do that. After X-rays and front bottom tooth removal, the cost was $500.00. I felt the price was pretty ridiculous but I really didn't know any better because I had nothing with which to compare it. We ended up moving to Lake Zurich and took our daughter to Children's Dentistry Group. Four months later and the same situation occurred. and I needed to get my daughters x-rays sent over. This was a bit of a hassle because they only sent one x-Ray scan instead of all of them. That wasn't a big deal but it was something we had to deal with that was a bit annoying. The dentist told us that the remaining bottom front loose tooth had to go and so we agreed. After removal of the tooth at Children's Dentistry Group in Lake Zurich the bill came to $60.00 for the whole visit (granted no X-rays). Not only that, but when we asked about a top loose tooth the doctor said we did not need to do any other work there because it may fall out on it's own if she keeps wiggling it. It's nice to see children's dentistry group not suggesting is affordable, VERY good interacting with our little girls and they don't push unnecessary procedures, rather they are honest and not looking for a fast buck. It's nice they build a relationship rather than trying to skin a client when they have an opportunity. We'll go here until the kids are too big and we will recommend them to everyone! I'll reply to ANY questions and will provide dates/receipt scans! Please message me through this app.

Avoid this practice…read more My three children were patients here for several years and had good experiences with some of the previous dentists they saw. Our recent experience with Dr. Nate was bad enough that we are moving all three elsewhere. My 13-year-old daughter is autistic and has sensory sensitivities and anxiety. These are documented in her chart. She needed two small fillings. I helped her get settled and, at her request, went to the waiting room because we have been gradually working toward more independence during appointments. She knows what to expect and has a comfort level with the dentists and office. I was never told she would be seeing a new dentist. Dr. Nate did not introduce himself, speak with me beforehand, or come out afterward to explain what had been done. My daughter was back in the waiting room within about 20 minutes. Once we got to the car, she told me she had received no local anesthetic. Her words were: "It hurt a lot and I didn't know why." She had never had a filling without numbing. No one told her beforehand that this appointment would be different. She did not understand why she was in pain while it was happening. For an autistic child with documented sensory issues and a strong need to know what is going to happen, that is not a minor communication failure, nor is it, I expect, best practice. When I went back inside to speak with Dr. Nate, he became defensive and blamed me for leaving the room. He insisted he had done everything correctly and said he had made a "judgment call" not to numb her. That completely missed the point. Whether local anesthetic was medically necessary was not the only issue. My daughter had a right to know what was being done to her body before it happened. She should not have been left lying in a dental chair wondering why something suddenly hurt. Dr. Nate then claimed he was doing her a favor by minimizing medication because of another medication she supposedly took and the possibility of interaction. She was not taking that medication. This had been communicated to the practice repeatedly and was confirmed again by staff before the appointment. He then discussed my child's medication in the waiting room, within earshot of other patients. The appointment also left her bite uneven. My daughter told him before leaving that her teeth were no longer touching properly on one side. According to her, his response was, "Interesting," and he sent her home. When I called to have the filling adjusted, office manager Amy told me that because my daughter was uncomfortable seeing Dr. Nate again, we would have to pay for a new exam with another dentist. So after an appointment in which my child experienced unexpected pain, poor communication, and an improperly adjusted filling, the practice's solution was to charge us again if she did not want to return to the same dentist. Amy also advised us to wait a few days to see whether the bite improved. When I asked whether leaving an uneven bite could damage the tooth, she said she could not answer because she was not a dentist. Apparently she was qualified to advise us to wait, but not qualified to explain whether waiting was safe. They also could not offer an after-school appointment to correct the problem, meaning my daughter would have to miss more school or wait until the following week. At that point I requested records for all three children so we could leave the practice. I was cheerfully informed there would be additional charges for that too. Poor communication is one thing. Refusing to acknowledge any mistake, blaming the parent, discussing a child's medical information publicly, and expecting the family to pay an additional exam fee to have another dentist correct the original work is something else entirely. We are done with this practice. I would strongly recommend parents, particularly parents of children with autism, sensory sensitivities, anxiety, or other additional needs, look elsewhere.