Lovely staff, lovely decor and very relaxed atmosphere, as a seasoned toni & guy and peter marks…read morecustomer they lack the 'holier than thou' attitude other top salons have without losing the skills, top salon!... Chris O' Hea Cork City

Really really liked the cut & colour by Shane (Pity he is leaving in July. He understands curly…read morehair and really understood what I was asking. Left with beautiful glossy hair and gorgeous finished smooth locks. Took off star because previously had an average cut by Vicky ...pretty much ignored my requests and made it much too short (despite me very clearly at start saying I didn't want an extreme cut and explaining I have fine hair). But the colorist that time was wonderful.

Although the staff were very friendly, the stylist butchered my hair and put layers into it that…read moremean I can't even tie it up to hide it. Bought a headscarf on the way home and was crying about the state of my hair. Job interview tomorrow and I have lost all my confidence.

I got my hair cut about three weeks ago from Brigitte's and I had such a pleasant experience. My…read morehair came out amazingly and we had a grand chat the whole time. Very welcoming and friendly and talented! Thank you!

From the owner: Our aim at Brigittes Hair Design is to provide the best hair service with the highest level of…read moreskill guaranteeing customer satisfaction. We use only the very best products the hair industry has to offer. As a modern creative salon we provide a number of services performed by highly skilled professionals, including classic and contemporary cuts and colours. We specialise in creative and precision cutting, highlights and artistic colouring techniques.

I went to the salon to ask for an appointment after my yoga class, so I was wearing my sport…read moreclothes. Once I entered the salon I was received by the most unfriendly lady saying 'can I help you?' not even a 'hello, how are you?'. I asked for an appointment and I was told 'no appointment for today' and they didn't even ask for what day. I told this friendly lady that I was looking for an appointment for next week, and I explained what I was looking for (a simple color service). She, then, went to look for another lady and they began to look at me and laugh. This second lady who came was as unfriendly, rude, and disrespectful with me as the first lady who assisted me. The only thing she said to me by touching my hair was 'mmmmm you do this at home, isn't?' No my love no. I did my hair for YEARS in a lot of salons. She told me she had to do a patch test, and maybe she would call me back. Of course, she NEVER call me back. I knew they didn't want to take an appointment to me, so I called back to ask and they say I didn't pass the test and they basically cannot take anyone with my hair at the salon. I hope anyone has to feel the way I felt treated by them.

I went to the EDGE and it was AWFUL. Terrible customer service. I was promised my hair would be…read moredyed a warm light blonde and it came out with a very dull much darker ashy blonde. I asked for it to be corrected but was told that was not possible unless i wanted to pay more than 100€ for highlights. The stylist should not have said she could achieve something if not possible and should have done everything in her power to correct it once the error was made. Emailing for a refund was rejected. I think true customer service is seen when something goes wrong and judging by the way i was treated i would not recommend using this salon. DISGRACEFUL.

This could have so easily been a 5-star review if the customer service had been better in the…read moreaftermath of my visit. The full head of blonde highlights they did were great, exactly what I asked for and the colourist was lovely, really friendly. However, I was not asked or told about a €25 additional hair treatment that was put on my hair. I thought the price was a bit steep when paying but initially thought it was the full head of highlights as I wasn't sure of the price range. I also produced a 20% off voucher from my employer which the woman at the till acknowledged and said "oh great you'll get a discount with that", except that it wasn't applied at all. I only realised that I wasn't charged correctly once I got home and checked the price of a full head of highlights on their website. They range from €115-€125 but I was charged €140 (bear in mind that this was not including a cut). I just assumed that I'd been incorrectly charged. I received a push notification from the salon soon after via an app asking to rate the visit. I rated the colour and service highly and politely inquired about the price. A text message arrived from the salon the next morning thanking me for the visit but did not reference my previous price query. I replied with the same comment as on the app. The following evening, I rang them up and queried it again. They advised the extra amount was for the hair treatment that I never requested or was told about and advised that customers are always asked first if they want it or not. I replied that I wasn't informed and I would have remembered if I was. I inquired about the 20% off voucher that wasn't used. The girl was understanding and said that she would check with the manager and I'd be contacted back. It's now been 10 days and I've still heard nothing back. I've since spoken with some colleagues of mine and they have heard of 2 similar experiences of poor post-visit customer service from the same salon. Both times it involved the customer going back to simply query an aspect of the visit, only to be made to feel embarrassed and/or met with hostility over querying it. Getting your hair done is a service like any other and if you are not happy with any element of that service then you are fully entitled by law to query it and expect a response from the service provider. It's evident that The Edge Hair Design do not care about their customers enough to actually follow-up on a query/complaint. They say a disgruntled customer will tell 10 people about their bad experience who in turn tell another 10, therefore it's so important for businesses to follow-up on these queries and set the matter right. As I said, this could have so easily been a great review as I was very happy with the hair colour and service during the actual visit itself. Instead, it's a prime example of very poor customer service from a reputable salon that should treat paying customers with more respect.

I love Hair Passion salon in Cork! The owner is the nicest hair stylist I've ever met in my life, a…read morereal sweetheart! I love the fact that you get brilliant haircut or great hair styling without breaking the bank. 5/5 - I recommend this hair salon to all my friends and family :-)

I visited this attractive, vintage-style salon with a head full of henna and other strange…read morecolourants looking quite bad, having not been able to afford a hairdresser in a couple of years. The beautiful girl who runs the salon and Mario, my stylist, took a look and discussed the hair for 10 minutes in Polish/English, making the options clear to me while I had tea. Mario put in highlights and coloured the remainder of my hair (took him ages as I have quite long hair). Then he washed it and put a toner in. Finally, after about 2 and a half hours of hard work on his part, it was time to get the scissors out. I was very satisfied with the elegant cut and blowdry he gave me and even happier with the colour, which was just the shade I had asked for. All of this cost 100 euros, which I thought was very good value for money for everything I got, and it took the whole afternoon! I'm usually disappointed by salons but I got everything I wanted here without breaking the bank.

I came in for a patch test on Saturday. I was booked in for…read morea half head on the Wednesday. Three staff members were whispering and sniggering after putting the towel and cover up around my shoulders before telling me they couldn't do a half head due to nano beads. ive had these extensions for years and it was never a problem. they were on the bottom half of my head and wouldn't have effected the colour. it wasn't so much the time wasting and just general bad communication on their behalf it was the school girl sniggering that really put me off. getting your hair done should be a positive experience and this was the furthest thing from it

Originally I gave Peter Mark 1/5 but manager did apologise and not charge me…read more I normally use Adam (amazing at making me look gorgeous) or Agnieszka (excellent hairdresser and cannot recommend enough). Today, I booked in with Julie. 42 minutes into my appointment -- Julie touched my hair for the first time. SOPHIE washed my hair after Julie explained what shampoo to use. I was never told I was going to be used for training and I never would have agreed. Exceedingly disappointing. I told them when booking I had to be at an event at 11:30am (so need to leave by 11;15am latest) Physically talked to team about it (as had haircut on the Thursday). They told me would put note on account that I was under time pressure but there would be plenty of time. Arrived for my appointment...& was told to wait. 15 minutes AFTER my appointment start time I reminded them of my time constraints. Was told to wait and asked if I wanted tea / coffee. Then after tea arrived Julie introduced herself and asked what I was having done. I explained I was supposed to be getting hair straightened and like ghd waves. She told me they will wash my hair straight away so I am "not waiting". Sophie did my hair after Julie told her how to wash it and what sprays to put in. Sophie is lovely but kept lightly knocking my head with the hair drier. Struggled to dry my curly hair as kept mixing up the separated parts and clips. Eventually 42 min later Julie came over and my hair was half wet. She asked me what I was going to have done -- & suggested a boho blow dry as alternative to straightening. I told her I had no time to do anything else due to her tardiness. She was like "oh, you don't have to leave for another 45 minutes we will have plenty of time". I said no. I was supposed to BE there in 45 min. So need to leave here in 10 min max. She was like "right" then did a curly blow dry. I was horrified and in tears leaving. Manager didn't charge me. Went to my event with frizzy & curled hair. NEVER recommending using them for a weekend or Saturday appointment unless they give you plenty of time to "fix" their mistakes.