New England Dermatology either was not aware what post-surgical implications of mohs surgery on the…read morescalp are, or misled me about expectations. An uninformed patient cannot provide proper consent. Had I known that I would be in excruciating pain for more than a week, unable to move facial muscles, chew properly, ambulate, shower without tears, speak without pain, or sleep a night without waking up in pain, I would not have consented to this surgery. Only after a call to the office a week later did I learn that the scalp is complicated and presents these issues. I was never told to expect to miss days from work, and was assured that there are not a lot of nerves on the scalp and that it would not be painful. Even when the scalp was being pulled and stitched, and I directly asked, "this really feels like it will hurt a lot later, what can I expect?" I was assured that it would not. Be your own advocate. Get another opinion.

The staff is amazing there I showed up they guided me through the nurse that took my information…read morewas very patient with me the day I came in because I had some issues with my speech and my thought process, but she helped me along without losing her patience so I just wanna think also of course the doctor he was just so pleasant very comfortable the minute he walked in the room. I just felt comfortable. He took my exam. Ask questions any questions I had. He answered them quite well. Gave me some good advice I just wanna give you guys also while I'm here posting this review I'd really like to know if there's a spa from New England dermatology to go to for men in his 60s I'm not sure how spas work however, if you get this information I would really like an answer back cause I really need it. It's called a spa day maybe for men to maybe get some relaxing massage or whatever you guys do cause I'm looking tired thank you.

I knew I needed to put self care on top of my list this year. One of the things that I wanted to do…read morefor myself was take care of my skin. I didn't know what need to be done so I let that professionals take charge. She did not pressure me to purchase anything or to have anything done after my 1st visit. I did however agree to having a microdermabrasion done. I went in and she made me feel very comfortable , after 20 minutes I was ready to head out the door. She explained my at home care and I am quite excited to see the results in the next week or 2.

I've been seeing Dr. Curtis for a number of years and have never had a problem with him or his…read morestaff. I would recommend him to a friend.

All over experience is faulty. I have been a patient for years. I tried to fill a prescription that…read moreis for a chronic condition and they refused. Insisted they needed to see me in the office to re-fill something that is for a chronic(not ending) condition. That in office visit will cost me $175 before I even walk in the door. They won't bill and will refund "if needed". All this for a refill for a chronic condition.

I was given a referral by my doctor's office to go there regarding a cyst. I had an appointment…read morewith the pa, Ryan. It turns out that they could not help me. However, that being said, I did not appreciate the demeaning and overly condescending manner in which I was spoken to. Left the office. Regardless whether or not you are able to assist someone--there is zero need to speak to someone in a condescending and demeaning manner.

Love the medical staff but after 10 years with Dr Wartman I'm leaving. The back office staff are…read morehorrid. Last year they started a practice of canceling your appointment if they don't have the referral in hand a few days before. My PCP sent referrals and NE Derm kept misfiling them. It took 6 months and many many phone calls before they figured out their mistake. This year they called me the week before to say that they didn't have the referral from the PCP but I could keep my appointment if I paid $159.... Un.be.lievable. They assured me I'd get the $ back once insurance comes through. A security deposit on a medical appointment?! The Springfield office in particular is particularly bad. Every person I dealt with in the registration area was outright rude or unhelpful. But the checkout staff are the friendliest people you'll meet. The practice has just become a factory. It's more important to them to simplify the paperwork than to get patients in for care. But once you're in, they'll be lovely. Until the next appointment...

Amanda is awesome whenever I go for my annual exam. She is through, kind and professional. She and…read moreall the other staff are quick to help with any need that you have concerning dermatology. I highly recommend this place. Nice people.

The office practices are unprofessional. I have a history of basal cells and a family history of…read moreskin cancer and haven't seen the dermatologist in over a year because I keep making an appointment and they called me the day before telling me the insurance referral has not gone through instead of calling blcbs to get my referral. They told me I would have to pay out of pocket and did not make me a priority or put me on a wait list. I was so disappointed I switched dermatologists and the new office has all of the insurance referrals already all set for me.

Quality care, impressive and helpful staff, and impeccable office. I've been there for several…read morevisits, moving my care from another Derm office, and I couldn't be happier.

I DO NOT recommend the Skin Wellness Center. I went there wanting a facial but I found that the…read moreenvironment was not spa-like and resembled a doctor's office (not relaxing). There was makeup everywhere on the counters and the office was very messy. In the consultation the clinician did not pull my file from the Dermatology Center where I am a patient but made incorrect guesses about what medication I am taking when I said I was unsure of their names. She also directly contradicted my doctor's advice by recommended things that he SPECIFICALLY told me not to do, and said "that's what I have to do if I want results for my acne." On top of all of this, there is no privacy in the office and I could hear the entire conversation of the patient that went before me as I sat in the waiting room. I will stick with my doctor at the Dermatology and Laser center, but will not be returning to the Skin Wellness Center. Really unprofessional. I have no idea why this is affiliated with the Dermatology Center.

I had a number of treatments, Botox, Facial Revitalization and Sclerotherapy, performed at Restore…read moreand had a fantastic experience. The staff is super knowledgable and friendly. The office is really nice. They played my music of choice during my procedure - all in, a great experience!

I'd been wanting to remove a nevus of ota spot on my face for awhile, but was nervous to do so…read morebecause there aren't many places that have the equipment (the Picosure) or confidence to tackle it. After doing my research, I found the folks at Restore Skin Care and went in for a consultation. I was thrilled that Jen has experience with the Picosure. She's friendly, professional, and very competent. After several treatments it is almost completely gone (and still fading each day!). I am so happy with the results. I would highly recommend this practice!

I had a birthmark quite big, in the Center of my Forehead and got removed by a Female Dermatologist…read morewhose name I can't remember as of now, but , Wow! painless and done on the Same day of my Visit for Consultation. I just paid $40 Co-Payment and my Insurance card, and done deal ! Excellent People .

I had made an appointment for September 5, they called and cancelled my appointment. The lady that…read morecalled was pretty rude she offered me an appointment For next month but is not convenient for me I told her I had a day off in November she cut me off and said do you want to just go elsewhere? At first I said no that I have a day off in November she said it again so do you want to cancel and find someone else I said you know what yes I will go elsewhere. I'm thinking why would I want to go there after being treated like that. If the lady that just makes appointments is rude just imagine what the office/doctors are like. I found a practice that have a 5 star rating. So thanks for being rude!

I have been going to the dermatologist for years and Dr. McMurrich is always professional and…read moreexplains everything to me , I do phototherapy twice a week for several years and Megan is very professional and going there so long she's become like family to me along with all the woman in the office when I go in say good morning to them. Thanks to all of you Mike Ottomaniello

Nurse Kathy was extremely rude and condescending, wasn't even aware of why I was being seen, and…read morewas gossiping about other patients right outside the door of my exam room. Felt very uncomfortable and would not choose to go back to that location solely on her behalf.