If you are looking for a mortgage broker in Redding, stop searching and call Pete Metz at Von Mortgage. I compared him against online lenders and local banks, and he beat them without hesitation. The difference in knowledge and strategy was obvious from the start. When he pulled my credit, we discovered an error that other lenders never mentioned. Pete walked me through fixing it and completed a rapid rescore so my credit reflected accurately within days. That alone made a huge difference in my loan options. Pete delivers true old school service with integrity and professionalism. His office is beautiful, easy to find, and welcoming. The process was smooth, efficient, and actually enjoyable. I would recommend Pete and Von Mortgage to anyone who wants the best possible loan terms and someone who genuinely advocates for their clients. read more

Von Mortgage removed my review somehow. I reposted it as follows. I believe this is not the first time they have removed people's negative reviews. Besides, most of the positive reviews you see under their profile are FAKE. For example, "Amy C" is the Amy I complained about in my review. She works for Von Mortgage, you can see her profile on Von Mortgage's website. Following is my original review: They are very unprofessional people, especially Amy. Amy knows nothing about mortgages. She will make your mortgage process a nightmare! I was charged $2000 for the "mortgage orientation fee" and "underwriting fee" which most lenders don't charge. What worse is they will tend to give you a higher rate even you have a great credit score. After all, they will sell your mortgage to a terrible mortgage management company in a few days. Run and check other lenders before they loot you! read more

Recently we refinanced through Von Mortgage/Celebrity. They sold us to PHH mortgage services before our first payment was due. I believe PHH parent company is Ocwen. Ocwen Mortgage Services was investigated by Dept of Financial Protection or DFPI for not treating customers right and they reached a $220 million dollar settlement in July 2018. Why would Pete Metz/ Von Mortgage/ Celebrity sell loans to these people? It has been a nightmare. PHH uses escrow account creative accounting to add money to your mortgage payment as they cannot earn interest off escrow accounts. Using Von Mortgage was the worst financial mistake I have ever made. read more

The phrase 'earn your business' means a lot insofar as Pete is concerned. I am the opposite of an easy client - I had put in, give or take, twenty applications with other lenders before I picked one. Before I made any commitments whatsoever, he spent hours poring over my stuff, answered all my calls and texts and questions, etc., and spent hours and in fact weeks helping me rescore to get the best possible rate. He didn't get even a little mad when I started bringing other offers to him and asking them about how they worked, or trying to change loan particulars at the last second. The entire loan process, although very complicated (due to various factors out of our control) was flawlessly managed. I have very high expectations and Pete met each of them. I would say that the biggest thing about the experience is that I never felt pressured to go with one option over another; Pete spent hours upon hours with me to change little bits and pieces on the loan until it was perfect for my needs. He was highly flexible throughout the entire process. His advice was phenomenal, and let me customize my loan more or less exactly to my needs. One note - as great of a broker as Pete is, he is as constrained by his lender just about as much as any broker. I am reviewing Pete as a broker, and not the lender. Your experience may vary depending on how complicated the deal is. read more

What a lying snake in the grass when it comes down to it.... Pete says he can get you in your dream house and take an app from me and gets me to the final steps to close on my home and then come down to it to say that I'm not qualified for this after all the money and time I've spent to get that far, this is something that should have been brought up at the beginning of my loan not at closing wouldn't recommend Pete to my worst enemy. DON'T DO BUSINESS WITH HIM! STAY FAR FAR AWAY! For Pete Sake just stay away! Remember the picketer you paid to leave your office ? read more

I can not say enough great things about Amy! 4 months ago my husband and I worked with another well known lender in our area and didn't feel valued as customers. Having no experience or knowledge about buying a home we asked around and a friend recommended Von Mortgage and I am so glad they did! From the moment I walked in the office Amy was very knowledgeable, detail oriented, she works strategically, and made herself available despite my crazy schedule. The first lender I worked with told me it would cost $150,000 to close on the home I wanted to purchase. Today I signed paperwork for that same home paying less than half of that to close with Von Mortgage! I would recommend the crew at Von Mortgage to everyone! read more

We are buying a house and using Von Mortgage as our lender. We have not been listened to by them. I told them I wanted to roll the closing costs into the mortgage and she didn't hear or listen; I'm not sure which. The lady we spoke with was a bit rude and tried to blame us. They sent us documents prematurely when we were changing the terms of the loan. They sent us the original documents when the seller had not even responded to our new offer. I'm very disappointed and do not recommend them. I am writing this review pre closing because I am so disappointed in their service read more

This guy saved our lives swooped in when other mortgage company dropped the ball and got it done.

The worst experience ever trying to refinance my home loan. There was no consistency and having to deal with someone on the east coast made it 1000 times more difficult. We were told a 30 day escrow would not be a problem. It was. 4 months later they called the bank for the first time for a payoff amount, which I had to pay. Then they came up with a list of about 20 items they needed. The next month they called for a payoff, then another list of demands. After 4 months of me having to pay for their incompetency I said forget it. Almost impossible to speak with Pete. Wants you to email everything to his assistant. When I did speak to him he kept referring to his assistant Jennifer as a man. I recommend you run as far away from Von Mortgage as possible. read more

-Annoying commercials. I've started a tik tok account on reddings infamous bad commercials and any Redding commercial is bad when you use whatever advertiser Redding is supporting. 4 stars because I hate hate the commercials , but don't know about the actual business So it would be unfair to judge in that. But oh boy, these commercials give me nightmares.....NIGHTMARES read more

I needed a refinance on my home on a short deadline. Pete and his team moved on it and got it done by the deadline, even with me living 3,000 miles away from them and the property! read more

I've done multiple loans with Pete and he's always treated me great. His rates are fair, he's honest, and I know I can always trust him. Pete and his team also move faster than most brokers, and he often gets things done quicker than I expected. I just did a for sale by owner and he handled most of the process for me. I highly recommend Pete Metz. read more

I had absolutely no idea of what to expect when I went to meet with Blair for the first time. Blair was very friendly and explained the whole process to me and got me prequalified. I am very happy to say that I was able to get my first home and the process was so smooth. I had heard horror stories about people buying their houses and I was prepared for that when I walked in. It was nothing of the sort. When I first set up the appointment I was told what documents I needed to bring. I did and Blair got me prequalified and I left pleasantly surprised, and things only got better from there. Blair was so totally amazing helping me through this process. I came in with no real idea of what this process would entail but Blair explained everything to me, two or three times if I wasn't quite understanding and never got impatient or annoyed. He was extremely knowledgeable but maybe even more important he was my cheerleader through this whole process when I got overwhelmed. He was always available, even when I left him messages at 10 o'clock at night because of my weird work schedule. I never felt like I was alone in this process and I felt like could go to Blair with any questions of concerns. I was never just another customer, I truly feel Blair cares and is looking out for you. Not only did Blair keep me in the loop, but Megastar has a ten step process for buying a house, and every time there is a change or you move forward in the process you get a email alert. The email explains the step you are in, complete with links for more information, as well as the next steps and a count down clock until your closing date. Between the two of them I always felt like I knew exactly what was going on. In a month and a half I went from thinking I wouldn't be able to get a house for years to being signing the final paperwork. read more

Wow! What a great team of people to work with in Redding! They made sure I was kept up to speed on the entire transaction from start to finish. Excellent communication! I didn't know how it would be possible to move 4 hours north and they helped me troubleshoot a solution! Definitely would recommend if you are looking to purchase a home!! read more

Pete is a hell of a guy! he definitely explains things in great detail that's one of the most important things especially if you're not buying a house,he explain anythings well he's not in a hurry to push you along and that's what counts is that he's very thorough and he goes way into detail which is good because if you've never bought a home you need to know those little things like that because it cost you money if you don't no the details ! Pete metz is very prompt and he calls you back when he says and that's one of the most important things that I like about Pete and I recommend him he's probably one of the best and I've been to about four mortgage companies and I get a bunch of bullshit which is what I don't like especially the ones on hilltop dr in redding deware especially the ones with high advertising benji especially lol thanks Pete read more

By far the best loan agency in town. Amy, Marcus, clover, Pete and the rest of his team were nothing short of amazing! They got my wife and I in and approved in one week with no pressure or fake Smiles. They worked with us and did everything they could to mold a loan to fit our need where other lenders in town tried to make us fit into their loans. We went and looked at 3 other agencies and nothing came close to the support and safety that loan simple provided!! These guys are truly the best and for all of your first time home buyers, they have you covered. They made things simple and took the time to answer all of my crazy questions and phone calls! (Trust me, there was a lot) thank u Pete and team! We are happy to know u guys and truly call you friends! read more

Pete is awesome!! Very easy to work with. I did a refinance with him and it went very smooth and quick. He always kept me updated and I never questioned what was going on. I highly recommend Pete!! read more

Blair at Loan Simple is incredible! He was accessible and made the home buying process concise and painless. He was prompt with returning phone calls and super down to earth and friendly. He also has an amazing sense of humor! If you are looking for someone to refinance your current home loan or are looking to buy, I would recommend Blair 100%. read more

Pete Metz truly has an amazing team. Jaedon Carlisle was an amazing help, he would answer any questions I had and I loved the patience they had towards the process. Amy Cockburn was also an amazing help. I highly recommend loan simple as a mortgage lender. read more

Chastity at loan simple is amazing. She has been with me every step of the way. From helping me improve my credit to educating me on the different loans and programs out there. She is extremely reliable. I recommend her to my friends and family! read more

My wife and I had a great experience working with Chastity on our home loan. She made things as easy as possible and got us a great rate. She always returned our phone calls when we had questions and I had a lot of questions. She took the time needed (without being or getting impatient) to make sure that we fully understood the paperwork. We would use her again in the future if the need should arise. read more

The best experience working with Loan Simple on our home loan! There was no stress, everything went the way it was supposed to, and everyone is so friendly! We had a 30 day escrow which I thought would be stressful, but it was such a seamless experience! We couldn't have been happier using them and would highly recommend to anyone! They went above and beyond for our home loan and we couldn't be more thankful! read more

Friendly office staff. Great at helping first time homebuyers to large purchases. I have seen them help people with credit and strategies to get them into their 1st home! Pete Metz is an all-around good guy you can trust! read more

Pete, Blair and the whole team were fantastic. From start to finish, they were always available, quick to reply and very clear in their explanations to answer all of our questions. It was a very complicated loan but we were able to close on time, within $50 of the early estimate. Home buying is rough, especially the first time, but they helped make the experience as painless as possible. Thanks guys! read more

No hassle, one stop for all your mortgage needs. Fast and friendly service. Very knowledgeable. I would and will not go elsewhere. Pete Metz and staff have gone over and above for all my needs. read more

Pete and his crew work very hard to get the Best loans possible for their buyers. Give them a try.

Matt and his team did a great job helping us get the financing we needed for our home. I appreciated Matt meeting me when I met with the title company to close the deal in a timely manner. read more

Pete, Dori and Brian were all amazing. They all worked very hard on making my dream home a reality. I am so thankful for everyone at Megastar!!!! read more

Quick concise full service friendly office staff. From the warm welcoming greeting with a smile & a offer of a cup of coffee or water to the full and complete consult of our loan process. You just don't see service of this quality these days. It was truly refreshing to sit with someone like Pete Metz who was this knowledgeable of the process and understanding of our needs for a complex purchase. read more

Dori Warren helped my Wife and I close on our first home this past week. She was there for US from the beginning (Getting credit in order, contacting banks, realtors etc..) I understand that is her job, but what she did was work for us, not just with us. She stayed in constant communication with frequent updates and whenever issues arose (there were plenty) she notified us quickly and immediately fought for us to make sure we got the home we wanted. The process was so simple, that it unfortunately left me nothing better to do than sit around twiddling my thumbs waiting for a phone call, which at times led to some stress. When those worries popped up, Ms. Warren was there to talk us down. I'll recommend Ms. Warren to all of my family and friends, and recommend that if you are in the market, reach out to her and see what fight she can knock out for you. read more

Everyone we worked with at loan simple was beyond our expectations. Very kind and willing to walk you through the entire process of buying a home. They go out of their way to make sure you understand. They answered all of our questions and spent quality time with us until we understood. We are very pleased, even though it can be a stressful process! Thank you loan simple!! read more

Now that I have gone through the entire process, bought my home, and seen what it takes and how exciting and positive the experience can be. I feel I should share my experience with Megastar. I attempted on two occasions to use Megastar (I have several friends who purchased homes through Megastar, one of them had a positive experience, guess I should have asked the others before wasting my time). Don't let the nice office building and fancifully decorated interior fool you, it was the worst service I've ever received. Pete passed me off to an employee who didn't know what he was doing, never had any answers and could never get any clear answers if given the time. I don't think it was the employees fault, he seemed to have been thrown to the wolves by a management team who could have cared less about both their employee and the customers they assigned him to (I actually felt bad for the guy), after my last round of unanswered questions I never heard from Megastar again, they never contacted me, apparently they didn't need my business. I get the impression that if you're not looking for an expensive house you get passed down the ladder. I have excellent credit but wasn't looking for a big expensive house, just something big enough for my son and myself. My best friend went to Megastar a few days before me, he ended up buying his house through them. Pete was very unprofessional and made my friend and his wife uncomfortable, then toward the end of the process when it was time to close, Pete was downright rude to him. Nasty attitude, acted like my friend was inconveniencing him... My buddy says if he ever decides to buy another house, it won't be through Megastar. And on top of it, they're not even competitively priced. You can do better than Megastar, you can't do much worse... read more

I cannot believe I haven't yelped about Megastar or MegaSuck as we began to refer to it by in our household. I'd love to say in our home, but Pete Metz managed to completely strip us of that dream for a long time. We went to him to find out IF we were ready financially to purchase as I had received some money when my dad passed and I wanted to make sure I used it to buy a house. We were assured we were ready and that Pete was the guy for the job. We were assured of these things all the way through the 30 day escrow that turned into a 55 day escrow only to be told that he just can't get it to go. AFTER I spent all the money we had listening to his advice of pay this and that off. After CLOSING both my credit cards because he said I HAD to because they had so much credit available that it would look bad to the lender (USDA). After one of the few times Pete called me directly after seeing a unhappy post about Megastar on my own fb page where I tagged them so he could tell me that he didn't appreciate what I had to say and it didn't make him want to continue working for me as it would cause him to lose business. After us asking him over and over if everything was alright and being told that it was and we would be in our new home shortly. Well it wasn't alright and we lost that home, spent all the money we had, and destroyed my credit closing my credit cards. Instead of being in our new home when our new son was born, we were stuck trying to find a bigger home to rent and moving when I was seven months pregnant knowing we wouldn't be able to buy until enough time passed that we are able to correct all the damage done by trying to use Megastar and Pete Metz. Btw...the other review on here is from Tyler...who works for Megastar. read more

Chastity Milenewicz helped me in refinancing my house. She was knowledgable and guided me through the process every step of the way. She got me everything that I wanted in my refinance. Chastity was easily reached when I had questions and prompt with her return calls if I had missed her. Anyone who has bought a house or refinanced knows that it's reassuring knowing you can get in contact with the person helping you take such a huge step! Not only was she professional and geared toward getting me what I wanted in a loan, she was personable and fun! I highly recommend Chastity Milenewicz. read more

As first time home buyers this was the worst experience we have ever had.we have been dealing with them for almost a yr now. So unorganized no Communication and vary unprofessional we were told many different this throughout this process with nothing changing on our end. We would never recommend anyone to use this Company unless you're looking for disappointment. read more

Cannot say enough good things about Megastar. We have used them for both of our home loans. Pete and Blair were absolutely great to work with. Their knowledge, professionalism, and communication throughout the process made everything easy and relieved many the usual stresses of purchasing a home. If you are looking for a great mortgage experience, the team at Megastar won't disappoint. read more

Megastar is AMAZING!! I would highly recommend them to everyone interested in refinancing or buying a home. We had an extremely difficult refinance situation and they were the only place that would help us. They worked so hard, ensuring we were taken care of. Their staff is wonderful and made sure we had all of our questions answered. I would recommend them over and over again. I will never use anyone else for my loan needs. Thank you so much Megastar for helping us!!! read more

Megastar was very easy to work with. They kept us informed at every stage of our loan. It was a great experience working with Megastar.