I don't mind paying a lot for veterinary services, but this company -- and I blame the company, not…read morethe vets -- charged me well over $200 for a visit in which nothing happened. My cat hissed once and ran into a corner and that was pretty much it.  For context, this was my easy cat. The one they've cooed over at my regular vet's office. It's not fair to say that the mobile vet even took a look at her, because she was wrapped in a towel when I brought her over and she ran into the corner as soon as I put her down. The vet then immediately gave up and said she'd come back when my cat was drugged double or triple the medically recommended dosage (with either the new drug she dispensed or my existing stock of gabapentin). But they still charged me $75 for a visual exam. I am happy to pay for the medication the vet dispensed and was even willing to pay the travel fee to compensate her for her time. But paying nearly $100 because she glanced at a cat hidden under a towel? Come on. I called and asked for my money back and was told I should be grateful the vet didn't charge me for a hands-on exam she never performed. Because, I guess, as long as we're charging for services we didn't really provide, why not? The person I spoke to made it clear the vet was just following company policy in charging me hundreds of dollars to come to my house for ten minutes and perform no exams nor provide the service I had requested. Note that the company requires you to schedule a hundred-plus-dollar exam on top of the travel fee just to get a nail trim (oh, and of course they charge you for the nail trim, too) -- which is all I really wanted. Highway robbery. And I say that as someone who will spend a ridiculous amount of money on her cats. The only reason this is not a one-star review is because a different team did a thorough job in a previous visit with my other cat. But that team is no longer available. No, I am not going to schedule another nearly $300 appointment and drug my petite cat into oblivion so you can walk away again if she looks at you the wrong way. Shame that this company insists on penny wise, pound foolish policies. They could have had a regular customer paying over $400 every three months if they had been honest rather than charging me for services they didn't provide. Instead, they got to play me once and notch one more bad Yelp review warning other pet owners not to get scammed.

Dr. Novatto and the vet tech were very upbeat and helpful, and made a good fuss over both the fur…read morebabies.

Everyone there was great, and Dr Weller did a great diagnosis on our Golden Retriever's ear…read moreinfection and treatment. I didn't realize EVS was located inside of PetSmart but we will be bypassing our normal veterinarian (who couldn't see our Golden for 4 days) on many of our dog's issues going forward. We were a walk-in but were quickly brought in and evaluated. Their technology is superb. Couldn't be happier and happy to encourage everyone with traditional veterinarian relationships to consider EVS as a great alternative.

My experience with EVS Pet Urgent Care in Northbrook was wonderful. I was of course apprehensive,…read morewith a sick cat and an unknown vet. Dr. Jordana was everything I could have hoped for. Sensitive to my cat, and to me. Kind, caring, and very thorough and skillful. Also high praise to her assistant, whose name I don't recall, but who was wonderful with my cat, giving him a calming environment and special attention to give him comfort. And, my cat is now doing great. Thanks!

Dr. Klein was recommended to us by my friend Betty and Izabela. My mom's 21 year old Chocolate Lab…read more(Onyx) which I was very much attached to as I volunteered at the shelter (Joliet Animal Control) from where he was rescued at 2 years of age and being a dark dog and so big he was was so overlooked. My mom adopted him in 2007 and fast forward to 1/11/25 he was not doing good not being able to stand up and overall sick with arthritis. He was given a very loving and peaceful transition from Dr. Klein today. I can not stress enough what a compassionate and professional Dr. Klein is. I called this am and he moved things around to accommodate us. I can not stress enough about how wonderful Dr. Klein is and even though we are heart broken by the loss of our wonderful friend Onyx we are relived that he was given a dignified, peaceful, loving and compassionate way to transition. People like Dr. Klein deserve a special place in heaven. Thank you Dr. Klein for your kind words, for being loving to our old dear friend and for being an wonderful person the world needs more people like you. I will forever be grateful to you for today. To the people that may face this and are looking for a home veterinarian to perform euthanasia to relive your furry friend from pain or sickness; I know good byes are hard and emotional but try to remain calm while the process is happening and let your friend feel love and comfort. Once they are gone release your emotions as often they are looking for your security and being upset makes them nervous. It's hard I know but try. Yvonne

My elderly n-laws had a dog that was15 years old and just not doing well. Today, the dog lay down…read moreon the patio and could no longer move. Dr Dale A Klein, DVM of Home Veterinary Care was recommended by our usual vet. I called Dr Klein and explained the situation. He was so kind and compassionate. He was especially concerned that the dog was outside and we were expecting rain. He canceled one of his appointments and moved some others so he could come right away. He gave us a time frame and was there in the time promised. When he arrived, his demeanor was such that we were immediately at ease with him. He was kind and gentle with the dog as he explained the procedure with us. The procedure went very well and our dog passed very peacefully. I would highly recommend Dr Klein. He does home visits for most aspects of pet care. And if it is that time when your pet is too sick to go on, he is the kind of doctor you want taking care of your furbaby.

I am thankful for Wright Animal Hospital as they were taking care of my 16 year old sheltie cattle…read more As in her later years she had developed a tumor between the webbing of her toes. Sadly she has since passed the patience, and care from the staff at Wright Animal Hospital has been so thoughtful. Thank you for taking care of my sweet girl until the end.

This is the best vet in the NW suburbs!! Everyone from the…read morefront desk, to the Veterinarian and her assistants ! Kind and gentle with my cat! Took the time to listen and help. Thank you!!

Absolutely love this place for the vet, veterinarian and part of services. I've been keeping my…read morepuppy going there since she was a puppy of 12 weeks old. She is now five years old.. reasonable prices. And very logical in pets. I trust in my doctor and that's very important to me. Forever will be my veterinarian spot

Dr.Manna took good care of my Benny. She was wonderful with him and i appreciate her and the front…read moredesk was so wonderful as well.

I would recommend the team at Compassionate Veterinary Hospice widely and enthusiastically. Caring…read morefor our 150 lb mastiff in the last six months of his life was a full time job with lots of challenging logistics and emotions; however, the staff, nurse Kim, and Dr. Shanan made these circumstances full of peace and relief amidst the labor and heartache, and at a price that was very affordable compared to the alternative option of frequent hospital visits. We knew this would be a good fit from the first intake call where both Kim and Dr. Shanan really took their time to understand goose and us, what we were going thru and what we needed to transition deliberately and gently. We settled on a plan with weekly nurse visits, as needed virtual check ins, emergency calls, and emergency kit, and a few at home procedures. We learned how to administer IV fluids, a mountain load of pills and supplements (the herbal supplements probably gave goose back a few months of walking, healing the sores on his feet from liver degradation as if magically), and even how to massage him in certain places. The at home procedures were hours long and hard, but their team of three came prepared with skill, patience, and compassion. Kims weekly visits provided a touchstone of care and a place to make sure meds and care was up to date. Coupled with on call virtual visits, we felt we had what we needed (and having the emergency kit was also an immense comfort) On the night of Goose's passing, Dr. Shanan knew exactly the right disposition to support gooses transition, and our grieving. It was a beautiful and heartbreaking evening but I experienced a lot of peace because of his care. I hope I receive as much care as Goose did on the day I transition! We feel incredibly fortunate to have found this team to help us navigate a very challenging few months and will absolutely utilize these services in the future when needed. My gratitude is overflowing.

I can't say enough good things about Compassionate Veterinary Hospice and the care they gave our…read moredog Zooey. Over the last six months, their team came to our home for regular hospice visits to help manage Zooey's pain and chronic conditions while guiding us through quality-of-life decisions. That ongoing support made such a difference. And when it was time to say goodbye, Zooey's passing was gentle, calm, and free of pain and anxiety. Dr. Shanan helped us say goodbye to another beloved dog in 2021, and since then I've known that if we ever faced this situation again, this is the kind of care I would want for our pets. The entire staff was wonderful. I called countless times for medication refills and schedule changes, and every single interaction was met with patience and kindness. And a very special thank you to our nurse, Irene, who spent many hours helping us navigate the rollercoaster of Zooey's conditions. Her knowledge, patience, and compassion meant so much to us. She has a sense of humor and a wonderfully matter-of-fact way of explaining difficult things that made overwhelming conversations feel manageable. I wish more people knew that hospice care like this can start earlier than you might think. CVH gave us advice and tools to help make end-of-life decisions, without any pressure one way or the other. So if your dog has a terminal illness or is nearing the end of their life, don't be afraid to start -- it doesn't mean you're giving up or are ready to say goodbye. It simply means you're ready to focus on managing symptoms and making the days you have left as comfortable as possible, rather than diagnosing causes or looking for cures. Highly recommend.

My cat Prince went on to Heaven in June of 2026, and my family had no idea what to do or expect…read moreduring such a difficult transition until we found out about Animal Cremation. I'm so grateful that we were given the opportunity to send Prince off in such a loving, peaceful, and uplifting environment. Mr. Bob went above and beyond for my family throughout the entire process. He was kind, compassionate, and made sure everything was handled with care. The cremation was completed in perfect timing, which meant so much to us during such an emotional time. For that, Mr. Bob and this business will forever hold a special place in our hearts. Thank you, Mr. Bob, for everything you did for our family and for helping us give Prince the beautiful farewell he deserved. With gratitude, The Stallworth Family

It has been a week today since our beloved dog, Belo, crossed the Rainbow Bridge. Losing our dog…read morehas been one of the most heartbreaking experiences our family has ever faced, and saying goodbye to such a cherished member of our family. Throughout this painful time, Bob treated us with exceptional kindness, compassion and respect. The care and attention Bob put into Belo's cremation meant so much to us. The beautiful mementos and keepsakes he provided, including Belo's ashes and fur, were prepared with such thoughtfulness and dignity. These treasured items have brought our family great comfort and have given us meaningful ways to keep Belo close to our hearts... We are deeply grateful for Bob's professionalism and empathy. During one of the hardest moments our family has experienced, he provided not only a service, but also comfort, understanding, and lasting memories. Our family highly recommend Bob to anyone seeking someone who will care for their beloved pet with the utmost dignity and respect.

Very kind and compassionate staff. I had to take my 11-month old cat in last night for what I…read morethought was a UTI. Turned out he had a blockage. They referred me to an emergency vet nearby (where my baby is currently being treated), and they didn't even charge me, since all they did was palpate his bladder. They were able to collect a little bit of urine, and gave it to me for the ER vet. We were in and out quickly, and the ER vet they recommended was absolutely wonderful. I was so scared and worried, and they were so professional and caring. They answered all of my questions, and even contacted the ER to let them know we were coming, so intake at the ER was immediate and smooth as can be. I felt so respected and taken care of during a very scary experience, and the love and care they show to their patients is obvious. I couldn't have asked for a better experience during a very stressful time.

Scout Veterinary Urgent Care has been a life saver for a really anxious dog mom like myself. I have…read morebrought my dog in twice this year for minor issues and they have been kind, helpful, friendly, patient and informative! Shantel, Britt and the rest of the team are so wonderful at what they do! Thank you for your kindness!