I brought my very shy boy in to be groomed and it went awesome! The staff was so patient and kind…read more Toby did great!

Great kennel. Only 10 dogs boarded at a time so not too stressful for the animals…read more Staff wonderful. Very clean, many great play areas.

Blu our Aussie enjoys going to Tolland tails daycare. Staff are always nice and love him. He's…read morealways tired when he comes home from his day of adventures. Pics were shared with me showing our Blu having fun.

Still waiting on my first appointment can better let people know after I've been there just…read morefinished with my first visit first groom ever was horrible. The job was not finished. He does not look like or smell like he's been bathed at all. I was told he was. His nails are still long and they said that they couldn't finish his head because he had too many knots. There are none. They're all under his chin that they didn't get and the bottoms of Pauze were not finished shaved. The further that did not get cut it still filthy. I will never bring him back there and then they charge more than they quoted the lucky I didn't go back to pay them and not my roommate because I'll tell you what they wouldn't have got paid. everything could be improved as for the answer from the owner I was only told one time to bring him to a vet and that was at the very end when we picked him up not multiple times everything you said on there was wrong. I just won't return that's all.

Bad experience with Heidi's in home pet care. After a long interview that went over our…read moreexpectations and our reluctance to use a typical kennel facility, we felt comfortable that our dog was going to be treated, for the most part, as their own pet. We discussed in length about how our dog is not normally left in a kennel for extended periods of time and we didn't' want that for him. We were told that the business owner would be on vacation and in the middle of moving so she was going to have one of her employees keep our dog at her home (we also met with her several times), We were told that our dog would be in the home with her and kenneled if she had to leave. She even mentioned at one point that our dog would probably sleep with her son (we did not expect that). We were also told that the business owner might be able to pick him up and take him back to her facility after her vacation. We opted to keep him where he was to make it less traumatic for him. When we dropped our pet off, we provided the sitter with instructions for feeding and reiterated our wishes on how the dog would be cared for- limit kennel time, never in the kennel with a collar on, don't keep him in the heat too long.. etc. Our first facetime call to check on him we could not see our dog, and when asked where he was, she said he was in the kennel because she had to rotate dogs in the kennels to keep them safe. We can appreciate and understand that, but we were never told this is what was going to happen. When we did see him, he had his collar on which we explicitly said we did not want because it could get snagged and choke him. We facetimed a couple different times the subsequent days, and I even tried calling at different hours each day and every call except for one he was in the kennel. I would ask if she could take him out so we could see him, and he would go straight to the water bowl and gulp water like he hadn't had any for a while. When this was questioned, we were told he did have water. We have never seen him gulp water the way he did even after a couple mile walk when he is hot and tired. We called the business owner to express our concerns, she asked what we wanted her to do, and I said go get our dog, and she said that is not an option as her facility was not up and running yet. She acted like our concerns were not valid, and said it was a problem that I was facetiming so much, and we are only seeing a snippet of what is happening. While I agree we only see a snippet, when you call at different times and it's always the same thing and he gulps water the way he was, it clearly appears that he is in the kennel way more than we were told. Upon picking our dog, up he was outside in their fenced area and his gums were grey, which is a clear sign of dehydration, and we noticed an injury on his head. The sitter said the cost would be $15 more a day then what was already agreed upon, which was resolved. Once home we also found our dog lost 5 pounds, even though the sitter told us he ate great. We fully understand some dogs will lose some weight under stress, but we weigh him weekly and has consistently put on 2-5 lbs a week and never lost an ounce. We called the business owner the next day and our concerns fell on deaf ears. The business owner was very defensive, and we were basically crazy for expecting what we did. We were told our expectations were too high and ended up hanging up on us. Even if our expectations, were too high, we made them clear during our interview and they still took on the job. Had they said this is how he would be taken care of, we would not have used this facility. We sent a text recapping the conversation and expressing how unhappy we were with the whole situation but have yet to get a response. A little customer service goes a long way, and they didn't do anything to ease our frustration. Let's just give them the benefit of the doubt and say he wasn't kenneled much as we think, I don't understand how he can come back with grey gums from dehydration. This clearly shows he didn't have access to water. When we asked about the injury to his head, the owner stated they were fully aware of that, but nobody bothered to tell us. We still don't know what happened. We do not recommend this business and will never return.

I highly recommend Heidi's In Home Pet Service. Heidi took care of our German Shepherd while we…read morewere on vacation. Mav tends to be very needy and he did great while we were gone. She took her time getting to know Mav before we left so he would be comfortable with her coming into the house. Heidi even did an emergency wellness visit for us while we were at work. She checked in on Mav in less than 30 minutes and got right back to us to let us know he was ok. Thanks You Very Much Heidi!!

Mike is awesome. My dad and I brought my almost-3 year old german shepherd to him for training and…read morehad a lot of success. His training methods involve using praise rather than treats or toys as rewards, and IT WORKS. Mike really focuses on making sure YOU get the training right every week so you can go home and practice the most effectively with your dog. My dad and I learned so much from him and feel a lot more confident now with training. Highly recommended!

Great training program, our pups love going there, Mike works around our schedule and treats our…read morepups as his own....AAA+++

We bring our two dogs twice a week for half a day. The staff know them and greet them with big…read moresmiles. They understand their different personalities and know how to engage them in play. Their staff are well trained and very approachable.

Absolutely the best pet resort. The staff is excellent, loving to our furry babies and so…read moreprofessional. They greet each pet by name when you drop off for daycare.

Great people run this kennel. Very impressed with the kennel! Clean and neat and great facility…read morefor training your dogs.

Expect to be treated like their favorite client - because you are. From the first interaction with…read moreowner Jennifer Broome, her right hand Kyrena or the highly proficient Hilary, you will be impressed by their knowledge and guidance as you're introduced to what QK Dogs can offer. Pro Trainers Carlos and Travis are a rare find - these guys know their stuff and they're excellent teachers. Jennifer has procured a team to be proud of. Expect honesty. If they can help you and your dog with your goals as an owner - they will. The plan to do so will be specific and require You to put in the work at home. They Will Not waste your time or your money. Expect to love it here. This level of professionalism and personalized care is rare and should be highly valued and appreciated. QK is a world class facility with endless opportunities to improve your dog's life; this is not an exaggeration. Expect them to practice what they preach. They live their values every day. They do the work and are continuously learning and improving their extensive skills and themselves. Don't waste your time looking elsewhere, this is the place you've been looking for.

V3 Gun Dogs and K9 academy. I can't say enough good things about our experience with Jeremy and…read morehis staff. We were struggling with our dog, Baloo's aggressive behavior. I know we felt overwhelmed and unsure of what to do as we had tried everything. After Baloo's assessment it was decided that he would benefit from the six week board and train program. We also had weekly sessions where we came to V3's clean facility and trained with Baloo. Jeremy was very patient, knowledgeable, and understanding of our situation. The training that Baloo received was structured, and focused on building trust and confidence. We've seen a huge improvement in Baloo's behavior and feel much more confident managing situations that used to be stressful. If you have a dog with aggression issues and need someone experienced, calm, and professional, I highly recommend their services.

My German Shepherd did a 3 week training in the V3 Canine Academy and my family could not be…read morehappier with the results. This course gave all the members of my family confidence in handling our dog in any situation. The trainer (Alexis is AMAZING) reinforced our knowledge with weekly visits where we could participate in the training and track our dog's progress. The dog was already a great dog but definitely needed the fine tuning and skills to make neighbors and kids comfortable around him. The facility is great and the program was targeted toward our dog's needs. V3 even accommodated my request to come to our home over an hour away to make sure we could use our training in real life. In the future if we need a refresher course or have any questions I feel comfortable in reaching out to V3. If you are serious about enriching your life and your dog's life with results don't just think about it-DO IT!!

My vet sent us here to Karla to rehab and possibly re-home my aggressive dog . When I arrived she…read morewas off the bat rude and overbearing. In a five minute conversation she managed to tell me his behavior are situational because he doesn't like living with us and he must have had a trauma . She also argued about his breed , he is a purebred ( papered registered) English Shepard, apparently they don't exsist and he's a border collie . She then told me how wonderful she is and how crappy I am to even need her services . Then asked y I was deffensive? Because again I needed her ... I can't believe any " professional" would treat anyone like this ,esp one who is in a extremely hard spot with a dog they love so much and have tried to help since he was a puppy 11 months ago. I'm obviously heartbroken to be there already but told you may be able to help my dog become less agressive towards everyone but my family . Her insults rattled off until we left . mu you she never even saw the dog and this is all what she came up with . Also when my daughter and I walked in all the dogs were barking and one in particular. She told us to wait , mumbled she wasn't gonna deal with that noise and called the dog a " little shit " and grabbed it and out it in a back room cage . I can't imagine how she is when now ones there !! Stay far far away !!!

My brother-in-law took his dog here (renamed Home Sweet Home Pet Resort). He has a large pit bull…read morenamed Shorty that's the sweetest dog I've ever met. He was told they're pit bull friendly. He was called not long after dropping Shorty off and told that he had to come get him. The owner said Shorty couldn't be there because he's a pit bull. He didn't do anything to anyone, and he wasn't there long enough for any of the "expert staff" to determine that he would be a problem. My brother-in-law just wanted his dog to have a fun day making new friends. Instead he was turned away because of his breed. Don't take your pets here if you value their well being.

It is one thing to make and confirm an appointment. It's another to drastically fail at taking…read moreaccountability for YOUR ERROR if that time didn't suit you. You recommended the date and time not me.. Not one apology given for the waste of our time and effort in keeping this appointment, only pure arrogance. An establishment that is aggressively combative about their mistake and absolutely rude is not tolerable. I was referred by Petco. I highly DO NOT recommend such a rude and unaccountable owner.

Caring and professional. Highly recommend. She has done out Persian and now our nutty dog, Zelda…read more I had a negative experience in the past with another dog at a groomer that did one dog after another dog after another dog, and the dog got sarcoptic mange. I like the feeling that everything is quite clean so that nothing like that ever happens again.