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    Petco

    2.9 (112 reviews)
    Open 9:00 am - 9:00 pm
    Updated 2 weeks ago

    Services - Petco

    Bath and groom only

    Private dog training

    Petco Photos

    From this Business

    Recommended Reviews - Petco

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    Reviews With Photos

    Petco
    Eric P.

    Stopped by and got some Ludwigia plants. The plant tank looked great and all the plants were super healthy! Staff was nice and overall it was a nice experience.

    No mattes or knots
    Nancy B.

    I am deeply saddened that I have to write this review but here we go. I have taken my golden doodle, juju, to this location numerous times with no issues. He usually gets groomed by Gus or Gio and they have done a good job. Today, Lenny was the groomer (although the appointment was made with Gio) they switched it on me last minute. After 3 hours I get a phone call from Petco and I'm thinking my dog is ready for pickup. Nope. It's Lenny telling me that juju is deeply matted on his legs and he won't be able to brush him out so my options were picking him up "matted" or shaving him. I was shocked that this phone call is happening 3 hours later when he was supposed to be ready for pickup and also that no groomer has EVER called to tell me that juju was too matted. He actually just got groomed less than one month ago and was not matted at all. Jessica, "manager" gets on the phone (after 10 minute hold time!!!!) with an attitude. No apologies no solutions, just attitude. Telling me that I shouldn't bring juju to them anymore. Ummmm excuse me? They messed up and they are trying to tell me where I can go? To make matters worst, when I picked him up. Neither Jessica or Lenny came out to show me where the so called "Matts" were. In actuality, there are ZERO matts on my dog--seems like an inexperienced or lazy groomer just couldn't do their job. I will NOT be returning to this location for the pure disrespect and lack of professionalism. Word of advice--listen to the multiple 1 start reviews and take your pet somewhere else!!

    Stopped in last night to get my son his first reptile companion. The associate helping us was super helpful and patient and informative and gave me and my son the time to think through our choice. The reptiles there all look well taken care of and it was a clean store over all. I'll definitely be returning for all my pets needs. Thank you Petco!

    Quintin E.

    Love Petco... Where the pets (are and) go! The Petco of Valley Glen is tucked away in the Victory Plaza of V.G. on Victory Blvd and Ethel Ave and is truly a hidden gem for your pet care, pet love, pet training and pet supply needs. While the store is pretty close to immaculate, the layout is truly something modern and simple as well as easy to navigate about and through. There is grooming and assistance on the right side of the store when you walk in as well as displays for information, programs and perks at Petco. I wanted to check out some dog beds for my roommates pups and the prices here are a little steep for those however the quality is top of the line! Once you make your way to the other side of the store you might get smitten with a few awesome animals waiting to be snatched up and given a home. It's something I'm definitely considering, but a little challenging with already three pets in the home belonging to my roommates. The blue parakeets definitely called out to me, as did a few reptile pets. Not sure I could ever be a tarantula person, but I do respect those giant arachnids. They have a lot of fish including a tank of koi fish and a wall of several different varieties. There's just about every pet accesory, food and product stocked and easy to spot. The Petco Valley Glen crew is very kind and personable and definitely enjoy their job. Hoping to stop in again soon for some treats for my roommates pets and my best friends cat I still cat sit for on occasion for the holidays.

    Amazing fish

    Iris and Erica and Kim were very nice and helpful they amazing fishes and animals etc..u must go buy they specials on all koi fish and answered all my questions good

    My puppies

    Signed up for pet training. Gathered up vet records and treat supplies. Spoke twice with the manager and the trainer to evaluate what my skills my puppies need. First class cancelled, and on the morning of the second class the whole class cancelled. This puts us another two weeks behind in getting some training. (Will they reinstate the class when the discount goes away? Hmmm.) We found Petco grooming classes and vet services to be equally flakey. Buyer beware.

    Grand Opening requires balloons, right?

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    4 months ago

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    5 months ago

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    2 days ago

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    16 days ago

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    22 days ago

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    1 year ago

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    2 months ago

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    4 months ago

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    10 months ago

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    1 year ago

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    4 months ago

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    11 months ago

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    3 years ago

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    11 months ago

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    11 months ago

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    5 years ago

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    3 years ago

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    2 years ago

    My pups favorite place! Their treats are always fresh and the workers are very helpful on picking what's right for your dog breed

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    2 years ago

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    2 years ago

    Shout out to Iris! Great customer service and just extremely helpful. Thank you for going above and beyond.

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    2 years ago

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    7 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    4 years ago

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    2 years ago

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    5 years ago

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    5 years ago

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    8 years ago

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    5 years ago

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    8 years ago

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    4 years ago

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    Page 1 of 3

    Ask the Community - Petco

    Review Highlights - Petco

    Most of all I was incredibly impressed with the grooming station and Tino who took care of both of my dogs.

    Mentioned in 4 reviews

    Read more highlights

    Healthy Spot - Studio City

    Healthy Spot - Studio City

    (381 reviews)

    Studio City

    When I picked my up dog from daycare they told me he had horrible stomach issues and was vomiting…read moreall day. I thought they were insinuating that it was his fault so I assured them that I only feed him the food brands from their store. And they actually recommended that I euthanize him! So I took him to the vet I've taken him to for years and they recommended the same thing! The stomach virus went away in a couple days!!!! It was so sad because they usually love jack, and he was getting so acquainted with all the dogs! And the grooming is great!! Now I'm afraid to go back. :( And I found out that the same brands they offer are cheaper at other stores!!

    Customer service here is great. The staff was welcoming and helped give me recommendations for…read moreprobiotics for my little puppy. They showed me around the store and gave my pup a few sample treats hehe! Thank you! Beautiful, clean, and big space. They have tons of treat and food options. They also sell goat milk in the fridge, goat milk cookies, collagen puffs, and so much more natural, organic, and unique brands that I've not come across before. Cute merchandise too to dress up your dog or get doggie home supplies! Great return policy. If you don't like anything just come back and return/ exchange. I don't think you need to show them a receipt as they will have your order history in their system if you sign up for their free membership. I've not tried their grooming or day care but there were a lot of cute doggies getting this service so it seems those services are very popular!

    Bone Sweet Bone

    Bone Sweet Bone

    (330 reviews)

    Studio City

    Love that this facility is indoor-outdoor and the staff is amazing!! I've been a customer for…read moreseveral years and the manager and/or staff greets us every morning and they all treat my Barley pups as there own with love and special care. They keep me informed of any situations that might pop up. They provide grooming on the facility as well as a non-anesthetic dental service by appointment that comes to the facility which is a big plus. I truly love that my pups loves the staff and coming to BSB daycare weekly. I have referred many friends to this facility and they are also very happy to have a safe place for their pets. Thank you BSB, youir the best! Love It!!! NancyB

    Will not be returning to this establishment…read more My husband called on Saturday (5/2/26) to ask if they accepted walk-ins, as we recently moved to the area and were looking for a new groomer for our dog. The receptionist told us to come in right away since we were only a few minutes away. When we arrived, the same receptionist acted as if she had no idea about the call. We had to repeat ourselves, which made the interaction feel awkward and unwelcoming from the start. Instead of greeting us warmly, she seemed dismissive and inconvenienced. Things got worse when our dog was taken to the back. She is a small dog (under 20 lbs) and naturally a bit anxious, which we communicated. Rather than handling her with care, the staff member repeatedly pulled her by the leash when she hesitated, which clearly scared her. No effort was made to comfort her--no treats, no gentle approach, and no attempt to pick her up to help her feel safe. After seeing our dog being handled this way, we immediately asked for her back and left. As feedback to the owner: friendly customer service and gentle handling of animals should be the standard. Unfortunately, that was not our experience here.

    Petco - petstore - Updated May 2026

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