Does anyone know what happened to this place I think the girls name was Nicole my sister had her…read moredogs groomed there & can't find anyone who ever comes close to the work she did on them please forward any info to johnm02118@gmail.com Thank you

My dog Remi has been going to daycare here for 2.5 years and she loves it. I'm only able to bring…read moreher once a week but when that day comes and I ask if she wants to go to daycare she perks up, starts spinning in circles and can't wait to get out the door. When I pick her up and bring her home she's exhausted, she gets on the couch and doesn't move for the rest of the night. Even the next morning it's hard getting her out of bed. The ladies that work here are great too. They're accommodating and very friendly. My dog doesn't need grooming but if she did I'd totally trust these guys! Niki (the owner) does a great job grooming from what I've seen. These ladies work hard too, they're there when I drop off and still there when I pick up after working a full 8 hour day and getting a quick workout in. And their prices are good

As far as grooming goes, they do a very professional job. But as I read through other reviews, they…read moreare very pricey and buyer beware I was quoted $150-$180 for each of my Newfoundland's. It ended up being almost $500 and I got the same treatment with the manager. I explained beforehand that they had several mats due to my Won dog being disabled, and it is extremely hard to move him around and he needs to rest a lot. My other Newfoundland again was groomed beautifully. She did not need as much attention, but I was charged the same amount 250 for each dog. Yeah, that's outrageous. Finally, they have so many dogs that they're grooming. It takes them longer because they do not have enough staff. I was disappointed with the outrageous charge of the cost.

If you can get by the WOMAN on the Phone,Your in...!! She will try your Patients !! This Place…read moreis a MESS !! Emily has Lost the Fight. The Groomers CUT the way they want, I gave up and Never went back !!! They want CASH...CASH....CASH !!

I would not recommend The Little Dog Lounge for grooming. My dog went to get "groomed" on Wednesday…read moreby Destiny. I have never complained about his haircut in 11.5 years. He is older with some lumps and bumps, and I am not a perfectectionist. This was completely uneven. One side of his face was significantly longer than the other. His paws, under arms, sides, and belly had random long pieces. It was evident he did not have a bath or his ears cleaned, which is listed as included under grooming description. I went back to get some of the money back for services not complete. She said nobody showed her a picture and she would fix it. I didn't realize we need to specify I wanted him to have an even haircut. She got snippy when I explained that he had dirt on his face and she stated well she doesn't know what to tell me, but he was definitely bathed. She didn't seem to care at all and I didn't feel comfortable leaving him with her in the back room after the hack job he had. Save yourself and find a more qualified groomer. Pictures don't even do justice.

They have done an excellent job with our new puppy at a reasonable price. We will definitely use…read morethem again.

If I could give this place 0 stars, I would. The staff was not accommodating and were very…read moreunreasonable. My puppy was "banned" from here because apparently he pees and poops too much...mind you, it called House of Dogs, so you would think they'd understand that dogs urinate and have bowel movements frequently, especially as a 6 month old puppy. Interesting enough, we now go elsewhere for his grooming and boarding and have had a very pleasant experience with 0 complaints so clearly the dog is not urinating an abnormally large amount, rather they just are not capable of handling it. So for that and the fact that they no longer want to care for our puppy the 1 Star will have to do.

My one year old standard poodle has only been groomed twice professionally. So when we brought her…read morehere for the first time she was very anxious as was I about leaving her there. At a glance the waiting room is a dump so I can only imagine what the back room looks like. After three and a half hours we picked her up only to find in my opinion the worst hair cut she has ever had yet. Even in comparison to the ones I gave her myself. She had matte's in her ears and razor burn everywhere tuff of hair here and there bald spots and smelled like flower scented carpet cleaner. I could go on and on she said she gave her a hard time and may have sores on her neck do to pulling. If after 25 years of cutting dogs hair and you have never dealt with a hard to handle dog well then I guess your to sheltered or maybe it's just time to just retire. After we got her home she was so unsettled could not stop moving. After convincing her to let me brush her ear out and a few treats and lots of hugs and a long walk did she finally relax. So if you don't mind your dog being abused a little and ruffed up only to receive a trashy haircut , and pay way too much for this haircut be my Guest. But as for me and my dog that is the first and last time for us.

Our boy loves Dog's Retreat! Charlie had been a day-camper and boarder for nearly three years now…read moreand Teresa and the rest of the DR staff are fabulous with him. In the early stages, they worked with him to get to know his quirks well so that he would feel comfortable in a new environment. He now literally jumps out of the car when we arrive to drop off. Teresa is super accommodating with our travel schedule, and works to be flexible when our days/times have changed for drop off or pick-up. We appreciate it so much. This crew is fantastic and we are so thankful for the kindness and love that they give to our Charlie!

AMAZING family owned establishment. My dog has health issues and I wouldn't leave her anywhere…read moreelse. They treat her like she is their own. Highly recommend

Brittany is a life saver for our nervous boy who isn't a fan of going to a groomer with a bunch of…read moreother dogs around. She pulled up to our house right on time, was knowledgeable, and was great with our Rudy. He got The Works and came out of her van smelling like bubble gum! He is now on her regular schedule for nail trims and the occasional bath, and we couldn't be happier!

Called several times. They don't answer the phone. Don't bother wasting your time callingread more

Tina did such an amazing job with my two pups! They came home looking and smelling great, and the…read morebandanas she gave them were such a cute touch. We even got adorable pictures of them after they were finished, and they each came home with little goodie bags too! Thank you so much for taking such great care of my boys! They will definitely be back!

brought my dog to Tina a few times to which I thought was OK grooming. price point was good I…read moredidn't like that she used the same loofah to wash the dog each time I was there so I'm not sure if she cleans the tools that she uses because there's always hair around from other dogs. Also forgetting to use the dental brush to brush his teeth, even though I paid for it? I was polite and did not say anything. I overlooked it because she seemed nice. I started noticing I could not get an appointment. My calls would get rejected text messages would say: read: but never no response. I called her off of my husband's phone she answered right away and I said maybe it's my phone. Are you not getting my text messages? to which she lied and said oh no I didn't. I found that weird, but I gave it the benefit of the doubt and said that's OK. I would like to have my dog groomed. I have a golden doodle puppy. He is not feisty nor aggressive. Never had any complaint from her for a few times I brought him in, but for some reason, she is not letting me know why she is ignoring my calls and not responding to my text messages. I referred my friend to her and she accepted her appointment right away within minutes. something is very wrong and weird here, she also told me she had to do multiple surgeries and she will be out of work for months. to which I said I hope you are well and you recover just let me know when you are up and running. so I figured she was going through her own situation, but now I'm thinking was she making up lies? just to not take the appointment ? that is very unprofessional and disrespectful. If you dont want to groom my dog anymore for some odd reason that would've been OK. just let me know what was wrong or give me a reason as to why do you not want to take my dog for grooming? I paid exactly what Tina would request plus tip. everytime is that how you treat your so-called clients? she works out of her basement in her home. Again, I don't know what went wrong but that's not how you treat people. I have attached two pictures with text messages which clearly shows she reads my messages as soon as I send it, but it's just not interested to respond. We never did anything wrong to Tina or her business so I'm not sure what happened here but I am very disappointed.

Amazing pet grooming. Watson has been here A few times and…read morehe always looks terrific afterwards. The groomers take time and patience to make your Pup look dog show ready !

I've been taking my cocker spaniel here since she was puppy. The staff at Animal House treat the…read moredogs that come here like family and Molly, a very anxious and timid dog, runs right in to greet the staff every time she gets groomed (she doesn't even care when I leave)! I get compliments on her grooming and coat all the time. Thank you for taking such good care of my favorite girl!!!

This is one of the best run, caring and compassionate businesses in the Capital District. Pet Spas…read morewas the only place that I would take my dog to for services. I took my maltese here for boarding and grooming for almost 16 years (my dog just passed). In this time the cost for a grooming only went up three dollars and some change! I was always happy with his cut and reasonable time it took for him to be groomed. Amy used to groom him, she was the best. My dog always came out with a big smile on his face. The staff are ALL beyond kind and considerate towards my dog and I. I boarded him at least once or twice a year (for 10 days) in the suites with the webcams. You must book early for these on holidays. I loved checking in on him and watching him play in the doggie day care (while I missed him on vacation). The staff are attentive to any medications and/or dietary needs, and will call you if there are any major problems while boarded. This business is so great that there is a strong following of people who keep it really busy, so plan ahead for a grooming and boarding. It will be worth it. I totally recommend Pet Spas and Suites. They are so personable and caring. This isn't run like a corporate pet store where you never see the same people again the next time you come in, the crates are half the size at the corporate chain pet store. I went once and they were rude. I had a friend whom the corp. chain didn't take notes on her dog who had a hip problem (nor did they listen to the owners) and the dog ended up getting hurt- requiring surgery- costing thousands of dollars and pain and suffering to her dog. That would never happen at Pet Spa. It will be sometime before I get another pup but I know where I'll be taking him/her when I do. I will miss the Pet Spa & Suites family until then. Thank you for all the love you gave my dog Caesar and the beautiful things you did to honor his life after he passed. They meant the world to me.

Very kind people, but they will NEVER cut my doodle again. They did not follow any instructions I…read moregave them and his cut is completely uneven even around his anal area they buzzed him on one side with it not being uniform to the other. The groomer did not even greet me when I came or when I arrived to pick him up. I'm very disappointed honestly.

We adopted an un-trained 4 year old Olde English Bulldogge... a stubborn breed to say the least…read more.. and he liked to hump all new people... (funny but not funny) and was dog reactive to boot!! So we started looking into trainers... Thankfully I came across Upstate Canine Academy. After a very professional consult over the phone, we felt assured that this was the right place to bring our dog. We left him at the Academy for a 3 week board and train. Missed him like crazy. He came home understanding commands, don't get me wrong, it wasn't night and day, there was still a LOT of work to be done, but the work was really for us to continue the behavior instilled by the Academy trainers. We were given clear tools to work with him when they handed over the reigns. The incredible part about this facility is that they offer support for the lifetime of the dog after the board and train. (That is how assured they are of their program). Our dog has improved a lot since his initial training, and it is nice to walk him on a leash without his going ballistic when we pass by another dog... and a relief that he no longer humps our human guests when they visit our home! The staff at Upstate Academy are great. They are all dog lovers with an exceptional understanding of dog behavior. The place is clean, and you can be assured that your dog will be safe and happy while he is in training. This is a worthwhile investment.

Beware of this daycare! We have been bringing our dog here fir the past 5 1/2 years no less than 3…read moredays/week on average. She was recently out for a month with a serious gastrointestinal infection as well as an infection on her foot which resulted in two of her toes being removed. After reaching out to have Amber return to daycare with a veterinary clearance, we received the following e-mail: Hi, We hope you guys had a wonderful weekend. We miss Amber as well and are happy to hear that her vet doesn't have any concerns. That being said, daycare can be extremely active, and messy as well during play (when pools are out, mud, etc), and we would never want Amber to get further hurt or sick in a vulnerable state. Due to her extreme and sudden onset of medical issues, we feel as a team that we can no longer provide the level of specific care Amber needs at this time. As much as we would love to continue seeing her, we feel that it would not be the best decision for her medically. I appreciate your understanding, I apologize for the inconvenience, and wish you all the best. WTF??? Is upper management now veterinarians too? Who are you to override a veterinary clearance? We thought that is why you have EVERYONE sign a waiver which releases you from liability. What we see here is ageism plain & simple - you do not want to attend to a senior dog who can walk, run & play because you have no staff and cannot be bothered oh, by the way, this is after we, as loyal clients did not sue you after our dog was severely attacked at daycare by a bully dog who had only just joined. Yes, we are loyal clients, we came back, we recommended you to others, you used our dog as a test dog for meets & greets with potential new clients! We have never been in arrears for payment, oh wait, we actually paid in advance! This is NOT how you treat clients! We will be taking our loyalty, money & sweet girl elsewhere, this is all on you, you should be ashamed as there is no reason why she cannot come back, but after the way you just treated us, never again at UCA.