Our boy loves Dog's Retreat! Charlie had been a day-camper and boarder for nearly three years now…read moreand Teresa and the rest of the DR staff are fabulous with him. In the early stages, they worked with him to get to know his quirks well so that he would feel comfortable in a new environment. He now literally jumps out of the car when we arrive to drop off. Teresa is super accommodating with our travel schedule, and works to be flexible when our days/times have changed for drop off or pick-up. We appreciate it so much. This crew is fantastic and we are so thankful for the kindness and love that they give to our Charlie!

AMAZING family owned establishment. My dog has health issues and I wouldn't leave her anywhere…read moreelse. They treat her like she is their own. Highly recommend

Zach is amazing. I worked with him for my reactive, stubborn dog and saw real progress. He's…read morepatient, knowledgeable, and gives practical tools that actually work. Walks are calmer, my dog is more focused, and I feel more confident. Highly recommend!

Today was our first training session with Kassandre and I can't praise her enough! We brought our 7…read moreyear year old Golden Retriever. She was rehomed to us by a woman who could no longer keep her. Roxy;s first lesson was to learn how to walk properly without distraction. our first lesson went well and Roxy responded well. Can't wait till our next lesson with Kassandre. She gave us homework to practice using her new training collar and leash and I'm sure Roxy will do well under Kassandre's tutelage!

About a year ago, I took my dog Pepper to All Dawgs for a few days, and I've held off on writing…read morethis review because I didn't want to hurt someone's business. But after seeing the lasting impact it had on my dog, I feel it's important to share our experience. We bought a brand new collar for Pepper specifically for this daycare. When we picked her up one day, she had a completely different collar on. The staff told us she "chewed through it" -- something I found highly unlikely, especially since the damage looked like it had been torn or yanked, not chewed. I emailed the owner, who repeated the same line: that it was chewed through. Is this were the case, why was she left alone long enough to do that? When I asked about supervision, I was shocked to learn that the dogs are only out of their crates for 60-90 minutes per day, broken up into small 15-20 minute chunks, and crated the rest of the time. So not only did my dog somehow lose her collar in a way that was never fully explained (in my opinion the collar was yanked off of her, maybe by another dog, or one of the trainers) but she was also spending the vast majority of her day in a crate -- something we were never told up front. This place is not what they advertise. It's poorly run, and in my opinion, more focused on making money than on your dog's wellbeing. There are so many better options out there. Pepper now goes to a different place where she's treated like family and goes on hikes during the day -- and she absolutely loves it. I truly regret ever bringing her to All Dawgs. Please don't make the same mistake. (P.S. I've posted screenshots of the collar and my conversation with the owner where she admits dogs only get an hour or so of playtime a day. Do the math -- this is not a place where dogs get real interaction or care.)

The business states when you pay the invoice that there are no refunds however the business failed…read moreto keep my dog safe. They failed to notify me when they had cases of kennel cough the day prior to my dog attending daycare. I requested they refund the five remaining days that were pre-paid for daycare and the dog was unable to attend after contracting kennel cough in their facility. Their website claims concern for the health and safety of the dogs however their refund policy discourages clients from keeping their sick dog home. I also incurred a vet bill and my other two dogs also contracted kennel cough. When I contacted her about my dog's illness she stated that she informed me that kennel cough was at the facility on the 22nd but no communication was received. He was at the facility on the 23rd and the 26th and came down with kennel cough on the 27th, And he was nowhere outside the home or exposed to any other dogs, It is clear he caught the kennel cough at the facility, despite her claim that he could've gotten it anywhere. Her response to me regarding he could've gotten it anywhere and a story about a coworker's dog contracting it from her clothes. She lacks empathy and displays a lack of accountability and responsibility. I can only assume that she does not properly clean her facility daily. It is a poor business practice to withhold refund when the cause of the dog not being able to attend is caused by her facility. She Offered only 2 days to be credited to the next invoice. At the very least she could have offered all of the days on the next invoice, that would have been a reasonable answer. She stated that he could come back after 48 hours with no cough suppressant, however, I have three dogs in my home and per her Explanation about secondary infection, I do not believe it to be advisable to return him to dayCare while my other dogs are coughing. I believe she is negligent for my dog contracting kennel cough. It's not like there is such a demand for her daycare slots like she claims. Ask around- there is plenty of info about her no refund policy, lack of cleanliness at her facility, constant upselling, poor treatment of her staff. These were all red flags I initially missed. The crux of the problem I believe is that people don't keep their sick dogs home due to her strict no refunds policy. There is so much more to say- but we are just in a much better place now.

5 Stars!!! Liz is an amazing dog trainer!!! She cares so…read moremuch about dogs and wants all dogs to be happy and well cared for with loving families. I called Liz totally desperate after bringing our adorable puppy home at 8 weeks. We were having a very difficult time with crate training and really had no clue how to take care of a dog. I had read plenty on the subject before bringing our sweet new puppy home, but with the reality of a little ball of furry sweetness wreaking havoc on our household, my research and reading was just not enough. We needed HELP!!! We were a family who never had a dog before with limited positive interactions with dogs (many negative ones on my end as a child and young adult). We had no idea what we were doing! Liz was so patient and understanding with us, I honestly don't know what we would have done without her! She helped us to understand what goes on in a puppy's mind and taught us what to do in terms of crate and potty training, biting, chewing, jumping, impulsivity, general commands like "Wait" and :sit", as well as very important commands like "Come" and "Leave it". I never felt alone while Liz was working with us, even when she wasn't training at our house. When I texted her with questions, she always got back to me in a timely manner. She never made me feel like I was a nuisance or was bothering her, and she always made me feel like I was supported throughout the training period (and she still does!). We started out as trainer/client but now are more like friends and family. Cannot express how grateful that we found Liz when we did. She has so much knowledge and presents it in such a kind and caring way. When you work with Liz, you feel like she is a friend or family member rather than someone you are paying to teach you how to train your dog. She's the best! Hire her, you will be so glad you did!!!.

In just a few short weeks working with Micah we have seen a huge improvement with our dog. Micah…read morehas taught us how to work with our dog, and improved our communication skills and relationship. She's very flexible with her schedule and well worth the cost

Rachel is amazing! I couldn't believe how quickly my dogs responded to her training. With her…read morecoaching, I was able to enforce the training and rules in my home so that my pups responded and listened to my commands. Now our dogs are calm and listen when the doorbell rings, and wait for guests to arrive rather than charging and barking at the door. She also showed me how to loose leash walk my two dogs, which makes our long walks a lot less chaotic. So happy we were able to work with her!

I will never be afraid to go outside again. My dog's aggression has been minimized drastically…read more Nikki makes you feel welcome, and your dog is in good hands with her. She literally goes out of her way (and I mean this in the literal sense because she picked up my dog in manhattan when I had a trip to France) to make sure you understand your dog and your dog understands you. I will not take everyone's time on this review but know that I did EVERYTHING to train my 100-pound Anatolian shepherd in the city and I HATED EVERY SECOND OF MY LIFE. I was always on edge; I would cry and get jealous of other dogs meeting each other and feeling that my own couldn't do the same. I hated being controlled by my dog; most of all, I was embarrassed to let anyone know I couldn't handle him. I tried hours of trainers and youtube tutorials, but nothing worked. I was initially hesitant to do the e-collar training, but seriously it's okay, and it has made a difference. Think of it as a baby not touching fire; you need to let your dog know that he can not do things that might harm others or him. I always thought shock collar training was for cruel people, but it's the opposite. Nikki, let me ask as many questions as I wanted. Mind you, I have a significant learning disability. I asked so many questions that any average person would've stabbed me with annoyance. But let me promise you that she works magic with these dogs, and you will be able to keep up the training. Who knew that Nikki was a phone call away and all my doggie and life problems faded away. My dog can meet other dogs, and I can go on long walks without feeling like im going to fly off the end of the earth from anxiety. If I would've known sooner, I would've sent him right to Nikki. Your dog is in safe hands, and trust me, I spoil my dog to the fullest, she updates you with videos and pictures, and she's the sweetest person alive. So PLEASE DO NOT HESITATE TO REACH OUT. I go to NYU and study classical conditioning, but I had no idea how to apply it to my dog; I tried everything I knew, and she is beyond brilliant. Most of all, she is kind. Tears roll down my face because I do not think this review does justice to her hard work. I never gave up on my dog, but let me tell you, there were days when I wanted to. No more lunging toward other dogs, no more terrible interactions; it's all gone. Nikki, Thank you

I had high hopes for this course, despite a lot of reservations…read more I actually feel my dog has worse behaviors than before she went to the two week board and train and the original issues were not resolved at all. I liked the trainer and wanted to continue with her - as is their policy, a forever guarantee if not effective - but was essentially ghosted after 2 follow up visits. I am extremely disappointed- for the time away from my dog and the money spent. It was my own fault for falling for the gimmick, but I would.NOT recommend them.

My dog Harry and I learned a lot during Basic Manners training. Shannon is an excellent trainer who…read moreis very tuned in to what the dogs need to succeed.

Shannon is not only a great dog trainer, she is amazingly tactful and patient with the real…read morestudents, the owners. Highly recommend to anyone looking for a reward-based training program.

James is incredible. We sent our 7 month puppy to James for four weeks last year. We were, and…read morecontinue to be, so happy that we did. She did not have any problems (and continues to be a wonderful dog and that's probably because we sent her to James). She had basic commands down. After James, she became excellent at multiple commands. She would sit at her bowl for hours if you don't release her (by verbal command). You can leave her with steak in the next room and won't eat it if you don't release her. You get the picture - James knows what he is doing and will set you, and your pup, up for success. He was very thorough in explaining what to expect and how to continue her training at home. We could not be happier. Our pup is also happy, and she loved James. When we brought her back for boarding a couple nights she couldn't wait to hang out with James. We had to save up to send her, and it was worth every penny. We would do it again. Highly, highly recommend. For any pup!

We got a deaf Miniature Bull Terrier @ 13 weeks old that after 6 months, seemed hopless to train,…read morejust basic commands. As a last ditch effort we called James @ Empire K-9 2.5 hrs away from our home. After 5 weeks of training with Ross he was transformed into the best dog we have seen anywhere. James spent a whole day with myself and my whole family to train us on how to handle and communicate with our new family member. Here we are over a year later and if we call James with a question he is quick to respond back with a helpfull answer. When we need to board Ross we drive him down to James @ Empire K9 2.5 hours away because he is the only one we trust with our Ross. Thank you James for this gift of being able to communicate with our deaf dog, you have no idea how much joy this little Miniature Bull Terrier bring to our family now.

Hounds on the Hudson has moved from Albany. Last year, a sustainable clothing store moved into the…read morespace. I don't wish to delete my previous review because I really did have difficulty getting a response from the business, but the owner did eventually contact me. I think it was months later. She seemed very nice. She was very apologetic. She said she never noticed my phone messages or emails. The business was having technical difficulties and she assured me the problem was an aberration. I'm happy to see that the business has a better website and is doing well enough to expand to two locations. Sending my best wishes.

The most amazing experience I have ever had working with people, outside of family and friends,…read morecaring for my dog. My 7 year-old Maltese, Frederick spent this last year being walked twice a week by several of the staff at HOTH. I receieved gracious notes, he had the opportunity to meet other dogs in the neighborhood, and I was always treated in a caring, professional, and thoughtful manner. Fred also made two stays at the Bed and Biscuit, being cared for round the clock by HOTH staff. I have NEVER boarded my dog, so leaving him with someone outside of family and close friends was a choice I made very carefully. The cost for walks and overnight stays was reasonable and something I could afford living on the very small budget of a graduate student. I always felt wonderful knowing Fred was getting some love and attention during my long days at work. I can't recommend their services enough to coworkers and friends with animals. One of the only reasons I am sad to be leaving the Albany area for a new job in St. Kitts, is not getting to work with Hounds on the Hudson!

Bernie loves the staff mostly! Goes between their legs lol. He doesn't play with the other dogs…read moregenerally. All I have to say at home is "Do you want to go play with the puppies today?"....he then hops all thru the house!! We cannot go fast enough lol!

The rates for overnight boarding have gone up dramatically in the past year or so. Buyer beware…read more Also, there's a $10 per day surcharge for boarding dogs on holidays. When I boarded my two little dogs over the weekend I did not expect to be hit with $40 surcharges plus additional sales taxes. That was a surprise. The owner came out and explained that while it wasn't a holiday, it was winter break for schools so I was charged holiday rates for both nights for each dog. She was also defensive. She said her rates "are competitive" with other dog boarding facilities. A check of online websites showed me that her statement is not accurate. Camp Bow Wow's rates are higher. Some kennels charge more to board larger dogs, but at Camp Bow Wow we all pay the same rate even though my dogs are tiny. I've been a loyal customer for years. The staff has done well for my dogs. While I agree that good work should be compensated, but I disagree with the lack of notification. No one likes surprises. If you're planning to charge me holiday rates on non-holidays, you should tell me in advance or put in it writing on your website. That's only fair.