Ashley F does such a great job grooming my feisty and rambunctious puppy, Lily! As an 11-month old, she has a ton of energy, is difficult to groom, and is fidgety beyond belief. Not to mention her little shark teeth! Ashley is so kind, patient and gentle with Lily and does a FANTASTIC job with her grooming-- from her nails to her teeth. Thank you!!! read more

Petco - Love my fresh cut! - Pet Training Near Me - Glen Cove, New York

This Petco location stayed open a few minutes late for us so we could buy something our dog needed that night. They really went above and beyond! Location has plenty of parking read more

Amazing Grooming Experience! Ask for Gwynn!! She was very thorough and caring with my poodle!! Will definitely be back! read more

Petco - Pet Training Near Me - Glen Cove, New York

This store is a wonderful location now and looks very organized and clean. I met the new manager Jeff and the other girl at the register, both were incredibly nice and helpful even with a person who was incredibly angry at them for something they couldn't control. Just really impressed with the staff at this location. I will be back. read more

The groomer is amazing. My very old dog is stubborn but somehow she gets his nails done and all with a big smile and so sweet.

This petsmart is great! The staff is very nice and helpful. The grooming salon great! Sarah and Erin do a great job and the reat of the groomers. The store is always clean and my dog like going there so it a good place read more

Petco - Pet Training Near Me - Glen Cove, New York

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This is a decent Petco . Not as big as the one in Hicksville but that's a 20 minute ride I won't take if I don't have to . I feel like no one reviews the Vetco service they provide on the weekends so I will also write about that. First and foremost the service here is hit or miss with some cashiers being friendly and helpful and others bordering on rude. Also the last 2-3 times I've been there I've noticed a young ,brown haired , male employee staring at me (I think he's the manager ) On one of the visits I caught him looking at me and making a comment to a female Hispanic looking employee . I don't know what that was about but it makes me uncomfortable and if it continues I'll likely just patronize the other big pet retailer in town for basic pet needs. Now on to the Vetco. I think that the fact Petco has this service is invaluable to the community because they're addressing a need . For a lower price than most if not all vets you can get your dog's vaccines . It's invaluable for those who have little disposable income for these things but have a pet and lets face it ; that's a lot if people . If other vets were smart they would offer things like this once a month. Now for the negatives ; On my first visit to get my dog's vaccines I walked in 15 minutes before the starting time of 10:30 to find a looooong line of people with pets ( dogs & cats ) waiting . The vet was actually running a little late and the fact that my small unvaccinated puppy and I were waiting in line with a bunch of other animals didn't seem quite safe . 1: for reason of an unvaccinated dog picking up a disease from other dogs & 2: for matters of safety.I have a small dog and there were some very excited big dogs on line just inches away. Some of the large dogs would get excited & lunge at other people's dog's and you could see that dog's owner struggling to hold them back . My only concern is one of those dogs getting loose and attacking one of the smaller dogs which would be dangerous for both the dogs and the owners. I'd been told Hicksville's Petco offered pagers and let you wait in your car. So I decided to try that location. Unfortunately I took my puppy there the second time and waited over 2 hours on my feet and they did not offer a pager . Once again I was in a long line and to top it off someone had called out so they were backed up . Not a good experience . I decided to continue vaccines at the Glen Cove location in the future due to that.So while it's a good concept it's not executed in the best way. Perhaps they can look into doing things differently like offering said pagers and adding some seating . Standing in line; in an aisle blocking people's way when they want to look at certain products is not a good way to do things . read more

I took in my mother's English Springer Spaniel to be groomed. She usually goes to a smaller private business but we had a coupon here. The groomer did a great job and the dog looks much younger and much more comfortable. The only bad thing about this Petco is that they don't have chain leashes and Rusty will chew through anything else. dog looks good though. read more

I have been using Petco grooming for the past several years for my shih-tzu. I stick with the same groomer (Erika). She is wonderful. She is very patient and takes her time with my dog. He always looks and smells wonderful. My dog is very anxious when getting groomed and she makes sure to lessen his anxiety by giving him a towel as a blanket and a toy to play with. She even lets him rest/nap if necessary. Very happy with the grooming! read more

The groomer is so sweet. I have a demonic dog and I bring her to get her nails cut (cause i just can't do it myself). That's all I ever have done and she's so good about the crazy dog, even though I always hear her requesting back up over the loud speaker. They always have the things I need in stock, the employees are knowledgable when asked questions, and once or twice if the employee I have asked doesn't know they find an answer or another employee who does. Love their little sales corner, I always walk out with at least one thing from there. read more

I go here w my son. He loves to watch the trainer w the dogs. People bringing there animals in and the fish. Did not have any cats or dogs here when we went. I went in to buy a goldfish but this guy told me that i need a big tank for a gold fish the only fish i could get was a beta. So we ended up not buying anything but will still go back to look at all the animals. read more

Petco - Birds - Pet Training Near Me - Glen Cove, New York

Love going to this Particular Petco. Very clean. Most things are in stock. Grooming Service is very good. My Large Dog is Older and has hip problems, they are very good with her and take into account she is older. Would Like to see more coupons given for Grooming as that can run kind of pricey having a large dog. read more

My puppy had his first grooming appointment today (Christmas Eve) at 8:15AM. We have now left 45 minutes later after unsuccessfully trying to call over a dozen times. The groomer simply did not show up or respond. Incredibly frustrating and unprofessional. read more

Our first day experience of training our 6 months old puppy was awesome with Trainer Bri. She is very professional and gave us lots of tips on teaching our puppy to behave well and able to have fun at the same time! Love her! We felt that our puppy has learned so much simply just attended the 1st session. Can't wait to go again for the second session to see what else our puppy can do! read more

Thx for the response Diana. But there is not much that can be done. The fish are dead. The Kids are devastated there fish i already had died. And I wouldn't want any more fish from there because i wouldn't want to go threw that again. Not only did all the fish die i spent just under 200$ trying to keep them alive with medicine and other chemicals i had to buy to get rid of the parasites and they died anyway. Like i said nice staff but you need to work on your fish department. Thx anyway. read more

I am leaving you a one star review in hopes that you will finally pay attention and contact me as I have requested. I have left messaages at the store and on the customer service toll free number to speak to the district manager for the Glen Cove NY store location. It has been over a week. Can you please return my multiple calls? read more

I'm just trying to purchase a large bag of wild bird feed for 2 -3 weeks now and the store has been out of stock on this and quite a few other products. I'm told from store employees that it's a Petco distribution problem that is affecting this and other Petco stores. It's spring and the birds are looking to feed. Seems like poor management at Petco's corporate level is to blame. I'm off to PetSmart later today! read more

What a great store! Most Petcos are dirty but this one was clean, even the bathroom! At checkout, I was waiting behind another customer and Rafael saw me helped me right away! He was so nice, always smiling, and helped me with my coupons!! Thank you! read more

Great place- my go to! That guy Anthony is awesome, super knowledgable and beyond friendly.

Maybe when the staff here gets their act together I'll give them another star. But first, they'll have to STOCK the shelves ASAP! The place always looks like its a store in transition. It takes forever for me to find stuff, the inventory needs to be replenished so that it doesnt look like theres 20 of one thing and 1 left or none of what I'm looking for. read more

This 5-star review is really for the manager there, Christian. I purchased something for my grandmother that she never used or opened. I threw out the return and when I called customer service they said I couldn't even get store credit without the receipt. So I literally went into the garbage to get it. When I brought it to the store the boy at the register said he couldn't scan the barcode so even though all the other information as legible I couldn't return it. I asked for the manager and Christian came out. He was friendly and said it would take an extra few minutes to input the info manually but I could absolutely return it. He also said I could have received store credit without going into the garbage. He apologized for the false information I received on the phone and when I got to the store. Petco would have received ONE star without him. read more

a smaller then usual petco in glen cove in a outdoor strip mall . had to pick up some doggy food and it had to be a specific non supermarket brand . the usual pet food, toys , accessories and other stuff mentally ill dog and cat lovers will buy .they also do grooming and adoptions here , i was helped right away with what i needed and was on my way . if the regular animal food is not good enough for your pet then i guess it's good to have a petco around but prices do tend to be in the high side but they carry everything for your pets and that's ok. read more

Everyone has, is entitled to their thoughts, opinions of places they conduct business with. As stated in my profile, my reviews are honest, based on treatment received in whatever establishment I am doing business with. I am not a demanding person, if fair service is offered I write a favorable letter to that employee's manager hoping he/she will receive recognition for a job well done. I have been a Petco customer for a long some time, spending quite a bit of money on each visit. I'll admit the Glen Cove store is not my favorite, sometimes it's convenient. I have been buying the same premium brands of wet cat food in various varieties for many yrs. However on a purchase in July of 33 cans my cats would not eat the food, they would take a smell and walk away. I kept opening different cans, the same thing happened. I was down to 17 cans and realized what a mistake I made, rather than wasting all those other cans I should have simply returned the food. Well I did, a credit was issued to my method of payment, however, the credit has yet to appear on my credit card. The credit was not given at the original cost of purchase but based on the sale price for that day. This was my first time in returning food, perhaps others are more familiar with Petco's return policy but I consider this to be unfair. I contacted Petco 3X questioning their return policy, also to inquire when the credit will appear on my credit card. The only response I received from Petco was "did you bring the original receipt to the store." These are the rocket scientists working at Petco. I work with animal rescue, many of us purchase food for the cats, dogs in foster in addition for our own pets. I will not be returning to the Glen Cove or any store of Petco, I realize I am one of many customers so losing a few doesn't matter to a company who is more interested in beauty than the welfare of animals. I'm referring to the birds who never have clean bowls, enough water and food. I also consider the staff at the Glen Cove store to be inexperienced, nasty and not willing to offer any assistance. I walked in PetSmart was treated with friendly service. Petco sold me bad food, has yet to apologize, respond to my questions and used the excuse "cats sometimes go off food." Are you kidding me-you're dealing with an experienced animal person who knows cats far better than the people working in the Glen Cove store. read more

I took my Golden for a trim at petco at the Glen Cove location today. I clearly specified to the groomer that I didn't want my dog shaved only trimmed and even showed a picture of what I wanted, the girl wrote it down and seemed to understand. I also told her that he gets very anxious when a hair dryer is used on him. I came back three hours later to pick him up and didn't recognize my dog. He was shaved from head to toe, only his tail was left alone so he looked like a weird wolf, nothing like a Golden Retriever. The groomer said he did not behave when she used the dryer and wanted to charge me extra for the handling, mind you I told her not to use the dryer, and my dog is not used to being totally shaved so close and there were razor marks on his belly as well. I walked out of the store crying and very upset. I did not pay my bill and made a complaint with the store manager as well as the corporate office. The coupon they send you is not worth getting a very BAD dog grooming. read more

The Petco in Glen Cove always does a very good job on my little dog - she always comes out looking like a million bucks. The staff are extremely helpful and lovely to deal with. read more

I took my maltese mix here to be groomed since it is much closer than Petsmart. I was disgusted with how I saw those poor pets being groomed that I immediately turned around and left. I was especially horrified by the way that man was handling the Yorkie he happened to be grooming. I was outraged and felt so badly for these animals and their owners who had no idea that I waited hoping the Yorkie's owner would show up so that I could inform him or her of the abuse. The experience with that man at Petco had to be traumatizing to these helpless pets. I know that Petco may be less expensive and or more convenient, but if you have any love at all for your pet DO NOT TAKE THEM TO PETCO. I plan on calling and also writing a formal complaint. read more