We've been happy customers for years. Alicia and the team continue to take great care of us! She…read morespecial orders the dog food we like, which is beyond helpful. And the team is consistently friendly and helpful. Plus now I can recycle my dog food bags here. What a great store!

Stopped by this location as i was in the area. I've came to this location once before and used the…read moreself service wash stations. I like this location for the self service as they have more than 2 wash stations, and it's not enclosed in a small room like the other location closer to my home. I didn't use the self wash station on today's visit. I only came in to buy more treats for my fur baby. They had a decent sale going on. Buy 1 get one 50% off. Well stocked shelves. Staff was cordial. Plenty of parking outside.

Kirkwood location is amazing! All the staff are great and always know my dog by name just for…read moregrooming. Aja, the groomer is the best. She really loves dogs and does the best job.

I have been taking my dogs to No Leash Needed(NLN) since they have opened, and I wanted to take a…read moresecond to recognize the team for taking wonderful care of them. I really appreciate the friendly attitudes of the staff, the attention they pay to my dogs, and the additional time/effort they invest into pulling off all the great themed days too. The dogs always come home tired after playing all day and some of the pics from the themed days are priceless. I also specifically want to recognize the team for going above and beyond one evening when I called them to let them know I was running late to get the dogs. I appreciate the NLN team being so cool about it and staying open a few minutes later. The dogs and I are sincerely grateful!

We really love Aimee and have been going to her for years to have our Australian shepherd-corgi mix…read moregroomed. In general we try to support small businesses, and Flying Fur has been through so much in the last few years, with the pandemic and other roadblocks (I.e. a lightning fire) that would've likely made many other business owners call it quits. Aimee has persevered and asked for patience from her patrons through several moves and other personal challenges but always ALWAYS remembers to respond to appointment requests and works us in within a week or two when we need a grooming. I'm proud to support her business as she has remained professional and dedicated through it all as a one-woman show. All that said, she also does a really great job on our pup! Sasha always looks so fresh and adorable after her grooming and smells so nice. The cute seasonally themed bandanas are also a nice touch! We love Flying Fur and will continue to be customers regardless of where Aimee moves her shop :)

Tried to get my Chihuahua' nails trimmed. They dont make appointments for trimming. Tried for 3…read moredays to get in for a trimming which takes 5-10 minutes. Kept me hanging for those 3 days never letting know when I could come in saying they were to busy to get me in. This is why one needs appointments so one knows when to come in. I went with another groomer who does make appointments and got in the same day

We scheduled appointments at Furchild's for two of our dogs- nail trimming and DIY wash. Website a…read morelittle clunky in trying to schedule those four unique events (e.g., some amount of doing each one separately, and poor visibility as you book one to see if there would be space at roughly same time to reserve the others). Eventually it all worked. Store is located in the heart of historic O'Fallon, IL district. Arrived on time and were warmly greeted. Space is set up with some fun and unique doggy items up front, and the services in rear. Nail trims went off without a hitch-very friendly and capable staff doing the work, and I liked that they dremel sand the sharp nail edges! Staff then helped get us set up at the two wash stations. All supplies readily available including various shampoos and conditioners, brushes, towels etc. Liked the stations a lot, only downside was running out of warm water at the end. Overall very good experience and will use them again.

I went back a second time even after my first bad experience, and I'm so glad I did!! This time the…read morestaff were amazing and helpful and showed me how to find and use their services and they did a great job clipping my dog's nails. They were quick to help me and ask if I needed anything. They set the standard for professionalism in the business community!

Best price of anywhere, but the service is still the very best. I mean it. And we always tip…read morebecause they do such a good job. Now I see why this building has successfully been here for decades. Edit: I read the review from 3 days ago from an "unhappy customer" well I just want to say my cat gets shaved Everytime too, and they say they can't trim his fur halfway. I believe them, I mean they could do that, but for the price a shave is reasonable. The owner does have enough customers and demand (most affordable place around) that she DOES get to dictate which customers she will take and how she will take them/what services she can reasonably offer for said price. If you want your incredibly shaggy and huge dog to get trimmed up the way you want you'll have to find somewhere else, and it'll be $200 minimum, plus tip. So yeah, for the money I do what Ms Anderson says and we all leave happy. Especially my cat. Whoever said the customer is always right was dead wrong. And these "shaming reviews" where "I left in tears" make me sick. Nost people leave happy and they won't leave a review because they are happy to get along with their lives. When people are unhappy they are much more likely to review, meaning reviews are always skewed negative. Ignore the fussy customers and try this place out. It really is the best bang for your buck. The owner really can say no to customers - she literally has a line out the door every morning I drop my cat off Second edit : man so many people here want these fancy haircuts. It's an affordable grooming service not a luxury spa. People just want an arm and a leg for the price of a finger. Jeez. It's $75 bucks. Most places charge over $100, and often well over. Off topic but I'm also tired of seeing all these foo foo haircuts people want. Maybe cuz I'm a guy I like my pets to be animals and not a supermodel. I don't own a pet for the way it looks I own a pet for companionship. I got my cat shaved so he doesn't shed so much. Maybe men are just functional and women are more concerned with looks. Some call it internalized misogyny but it seems they are treating their pets like models and not animals.

Just left Miss Anderson's grooming. VERY DISSATISFIED and here is why........a month ago when I…read morepicked my dog up just as they were closing, I noticed he had the wrong collar on. Come to find out it was the wrong Wheaton terrier! They had sent my dog home with some one else who they had to call and come back with my dog! If I had not caught that right away, I would have had to wrong dog over night and my dog with strangers overnight bc they were closing. I called to talk with the owner (BETH) the next day, she apologized and said he could get a free spa treatment next time. I was under the impression that meant a free grooming. Dropped him off today expecting them to make right the huge mistake last time. WRONG......I was stilled charged $86 today and come to find out "spa package" is $10. When I got home I called to discuss my dissatisfaction. Beth cut me off mid sentence and I was told my dog was not harmed, they had no AC in their shop today and it was 90 degrees there and I should feel free to take my business else. My response, "oh you bet your ass I will" and then she hung up on me! I don't know who uses this poorly run Business but not only did they make a huge mistake and basically did nothing to compensate but they are extremely rude! Bye bye Miss Anderson

I discovered this business this year, recommended by a UPS man at my vet's office of all places…read more But I've gone twice now and I am so very impressed by all the ladies who work there. You can tell that they are animal lovers and they do a great job. They are also good dog wranglers! Mine slipped out of her collar bringing her in. She started to run off and before I knew it, two of the ladies were there and slipped a leash on her. I was so very grateful. My heart was beating a mile a minute. But these ladies are always smiling and upbeat. I really do love this place and full heartedly recommend!

Ali's pali's is a wonderful place to get your fur babies groomed, I know my dog is a handful and…read morethe owner lady was so kind and patient, it was very appreciated. Great place , highly recommend!

Got my sweet girl from here about a month ago. She has changed my life completely, I didn't know I…read morecould feel happiness like this before. Thank you Five Acres for taking such good care of her. The cats here are very well taken care of, happy and healthy. You can tell the employees here truly do care and love for the animals like they're their own. We came in "just to look" and walked away with our baby within 45 minutes. The adoption process is very smooth, and I love how you're able to interact with all of the cats to meet them before making your decision. Such a wonderful place.

Since moving here, I've been hoping to find an organization to volunteer with. I decided to come…read morehere and check it out. I was impressed by the cleanliness and overall health of the animals. The cat house is amazing, and I loved how many cats were able to free roam around the offices and large room. So, I decided to start volunteering. In the couple of weeks I've been volunteering, I've been impressed with the staff. They work so hard and are so helpful to anyone who comes in. They genuinely care about the work they do and every single fur ball they meet. The place is so clean without having that whole medicinal and cold vibe you see in some shelters. The cats are generally happy and have all sorts of enrichment opportunities at their disposal. Five Acres also does a ton of services for the community. There's an entire area and staff dedicated solely to helping pet owners in need. That's awesome for anyone struggling to get back on their feet.

I utilize LaBest's mobile grooming services. I highly recommend Christina. She's very gentle &…read morepatient with my visually impaired girl which makes a stress-free grooming. I wouldn't go anywhere else or with any other groomer than Christina.

They take good care of our dog when we need them. They are expensive, but thorough. Our dog is…read morealways very clean when we pick him up after opting for the grooming package.