I found this place through Yelp a few months ago. I've now taken my dog there twice; each time they…read moregot me in as a walk-in. I couldn't be more pleased with the quality of the cut, and it's clear that they really care for the animals they service. People compliment my dog Duffer for weeks after his grooming. I highly recommend!

I had been meaning to get my kitty a haircut for sometime. So when I was home for the holidays I…read moredecided to stop by Spa 4 Paws because they had such good reviews on Facebook & I remember us bringing our dogs here. They squeezed my cat right in! I was so nervous but they listened to exactly what I wanted & I am so happy with how his haircut looks!! They were so nice (even when my kitty was being a brat) & I would recommend anybody to come here. They got it done pretty quick with the holiday rush too. So so happy!! Worth every penny.

This review is for the Shot Clinic only, as I did not go into the store…read more Four Muddy Paws hosted a shot clinic sponsored by Partners For Pets. The prices were phenomenal!!! My baby rec'd 3 shots for $27. We arrived first thing in the morning, since the clinic was from 9am-12pm on May 2nd. Four Muddy Paws is housed in a strip mall with plenty of parking and there was a bank next door that looked to be closed on Saturday so that accommodated for additional parking. The clinic was held outside in the grassy area, they had a table set up, so it was first come, first serve. The paperwork was simple and they accepted cash or card payments. The wait time wasn't bad, it took us an hour from start to finish and the staff was really nice and loving to the babies and were ready for all types...meaning if your fur-baby was scared or frightened. We rec'd a free cookie from Treats Unleashed for the fur-babies and a $5 gift card. Dogs Distemper VX FREE Bordetella VX $12 Lepto VX $15 Microchip $20 Rabbies VX $15/$40 Cats FVRCP VX FREE Felv VX $20 Microchip $20 Rabbies VX $15

Added a new rescue dog to my pack, so I needed a couple of things to welcome her…read more First thing I needed was a tag for her collar. I love the machine that they have in house for making tags. You select the one you want, an associate programs the machine and loads your new tag. Then you take over the keyboard by selecting how many lines you want. The next step is typing what you want on the tag and selecting a font. Final step is proofing and hitting the engrave button. When it's done engraving, you've got a fashionable tag for your new family member. The other item I needed was a coupler. I needed it for the seatbelt restraint. Instead of securing one dog, I now needed to make sure two dogs were safe while riding shotgun. Of course, we couldn't leave without getting matching bandanas for both dogs and a couple of fresh baked cookies. When: January 28, 2026 Why: Shopping with new dog after seeing new vet.

Had my fur babies cake made here and it turned out wonderfully!…read more I called and they are more than helpful over the phone and very quick! It was done in less than 48 hours. Peanut butter flavoring and added turkey with custom colors and lettering. When I came in, the staff was so very helpful and polite. They are such sweet ladies as well! Cake came with a birthday tiara and candle for free :) The shop itself had such a great assortment of treats at a great price! Got my baby a freeze dried turkey neck that he absolutely loved and devoured. Cute St. Louis blues bandana and the most dapper leather collar! Will definitely come back!

We used the groomers services and the staff was incredible. Very caring for the animals and price…read morewas great for what they did! Will be back

I would like to thank the honest person who found my purse yesterday and turned it in. I got home…read moreand realized I must have set it down when looking at dog toys. Thank you so much and Merry Christmas. Hope you are blessed for your kindness. Also love this store. Very clean and helpful staff. Very well stocked too.

I have to say, I am extremely disappointed with Petco today. (But hey you took our money for their…read morecostumes the week before the so called planned event) We brought our dog in at 2:30 PM for the festivities, only to be told that because only two dogs had shown up at 2:00 PM, they decided to cancel the rest of the event scheduled from 2:00 PM to 4:00 PM. Excuse me?! So the event was supposed to run until 4:00 PM, but you decided to cancel it just 15 minutes into the time slot because the turnout wasn't what you expected? What about the families who planned to come later? People have to coordinate schedules, get the family ready, round up their fur babies, get everyone in the car, and make the trip there. That takes time! Not everyone can arrive right at the start of an event. Canceling an event at 2:15 PM when it's scheduled to run until 4:00 PM is absolutely ridiculous. At the very least, give people the opportunity to show up during the advertised time instead of making the decision that no one else is coming. Our time matters, too. We made the effort to show up, and our dog missed out because someone decided to call it quits early. If you're going to advertise an event with specific hours, then honor those hours. Families plan around them, and our fur babies deserve that consideration, too.

I take my GSD daily for training. Nicki and Aaron are both excellent trainers. The staff are very…read moreprofessional and you can tell each staff member is a dog lover. The facility is very clean thus no smell of dogs. My Bella gets excited every morning to go to see her puppy friends and the friendly staff. She definitely gets a good work out and playtime as she falls asleep for at least a good hour after she gets home. I highly recommend Kennelwood at Maryville, IL. You will not be disappointed in the outcome of your pets training and behavior.

Always friendly & professional and then can actually trim my dogs nails! He's a big baby about thatread more

The day before Valentine's Day, I woke up to a sick dog. I called my vet immediately and let them…read moreknow what was going on. After my description, they knew she needed to seen pronto. Unfortunately they couldn't squeeze her in and recommended an emergency clinic. My vet is in STL and since I now live on the Eastside of the river, I choose Hawthorne. When I looked at the reviews on Yelp, I became concerned, but I needed a vet fast. I called, told them the issues and they said, to come on in. Wow, the staff was so attentive and caring to me and my fur-baby when we arrived. We were promptly escorted to an exam room and the vet tech was professional and thorough in asking questions to help us resolve the problem my dog was having. When the vet came to the exam room, she was very loving to my baby and explained what they determined the health issue to be. It was what I thought it was, she had an abscessed tooth. What impressed me was, how they coordinated care with my regular vet. I had my vet on the phone and as a team we all worked to see who could get her in for the tooth extraction the fastest. My vet could get her in the fastest. To make things easier for me and my vet, Hawthorne offered to do the prep bloodwork and send it to my vet. We both appreciated that. When I lived in STL, I had multiple emergency clinics to choose from when a need would arise. Now on the Eastside, there are not that many to choose from, but if there were, I'd still choose Hawthorne. I was impressed with the service and care I received and I am a picky dog dad.

PLEASE READ- IS YOUR ANIMAL SICK????? In September 2024, I…read morepaid Hawthorne Animal Hospital and Dr. Jessica Wiehrdt $7,482.00 for an emergency splenectomy for my dog. Tragically, my dog passed away from severe internal bleeding just one week later. The most painful part was the total failure of informed consent. Before the surgery, during a consultation with myself and a licensed medical doctor acting as a witness, Dr. Wiehrdt explicitly quoted a "50/50 chance of survival." What they deliberately left out was the crucial medical reality: that for aggressive conditions like splenic hemangiosarcoma, surgery alone offers a median survival time of only a few weeks, frequently ending in catastrophic internal hemorrhaging. Had I known the truth, I would have chosen a peaceful, palliative path instead of putting my dog through major, traumatic surgery for a handful of painful days. When you look at the economics, it's easy to see why these procedures are heavily pushed. If a regional hospital performs just 2 to 3 of these high-margin, nearly $7,500 terminal surgeries a month, that translates to $180,000 to $270,000+ per year generated purely from aggressive, high-cost interventions on pets facing terminal prognoses. When formally requested to take accountability and refund the $7,482 cost for this misleading guidance, hospital administration chose to completely ghost and ignore all deadlines. If you are facing critical or terminal diagnoses at Hawthorne, demand the unvarnished statistical reality of the long-term prognosis before handing over thousands of dollars. Protect your pets and your peace. PLEASE, PLEASE, PLEASE. don't do this to your baby. these people are evil.

After I have written a negative review below, this owner had audacity to put such a hurtful comment…read moreand images of my dog before and after on her Facebook page, stating that the dog was not groomed for over six months. She wrote my dogs name and uploaded the pictures all without my approval so that my friends and neighbors could recognize it. Absolutely incredible! Who does that? Save your dog, such humiliation, please and save your money. Absolutely rip off. I have never paid $155 To have 40 pounds doodle shaved off completely. On top of that, I was asked for a tip and 10% charge to use the credit card. Ridiculous! Skip this place This is a reply to the owners reply. My dog gets groomed every 3 months and has been doing so for eight years. Yes, doodles coat gets tangled sometimes, but I have still never paid more than $130 for her grooming. You have shaved her off, not detangle her. Too very different things. We have recently moved here, but unfortunately, we have to drive back to our old place from now on

DO NOT TAKE YOUR DOG HERE! I dropped my dog off at 12:30. Asked if I could bring her 15 minutes…read moreearly and was told no. Three hours go by so I call to check in and someone answers saying they were never going to groom my dog, yet they never called to let me know. She was caged for hours without food or bathroom breaks

Another rescue dog adopted from Needy Paws Rescue in St. Louis, so a new visit to Heartland to see…read moreDr. Kristin Stahlheber. I liked her when I brought Sophia, so when they asked me if I wanted the same vet for Princess, I immediately said, yes. I like the personalized services that Heartland provides. First you're called into the consulting room and a vet tech ask all the prep questions. When they exit the room, they report to the vet so when she comes in, she already is well informed about your pet and what the visit is about. Dr. Kristen entered the room and congratulated me on the new adoption. She briefly asked me a few more questions, before exiting with Princess to the exam room. When she returned, she praised Princess's good behavior and gave her a good health report. Being a Chihuahua, her only issue was some tartar on her teeth. She recommended OraVet as a treat to help clean up and keep the tartar away. I'm picky about the veterinarian who cares for my fur-babies and Heartland checks all the boxes. Best of all, they do it at a reasonable price. When: January 28, 2026 Why: New dog, her first exam.

Had to put out 10 year old dog down While we were saying our…read moregood Byers they brought in the bill! Should be call Heartless Vet Hospital

After my fur-baby who was on a prescription low-fat diet, crossed the Rainbow Bridge, I went two…read moremonths without a dog. For someone who has always had one to three dogs at a time for the last thirty years, it was like going through withdrawal. Once I rescued/adopted a new fur-baby, her new vet recommended a couple of different brands of food. She did not recommend the one that the rescue group had been feeding her. Since her new vet is in Edwardsville and I had good luck here with Sprites food, I came back. I checked out all three of the brands that the new vet recommended and went with, Royal Canin. I liked the smaller bag, since Sophia is a small dog. That way the food will stay fresh and I can just buy more frequently. Plus, the price point is very affordable. The store is well organized and for a store that allows pets, it always smells clean.

Dark curly long haired male manager was pretty rude and sassy for no reason. Very unaccommodating…read moreto a simple request/price adjustment.