Adopted a cat from this organization and she has been wonderful. The process to adopt was simple…read moreyet responsible and they have emailed to check in monthly. Could not recommend more!

Great organization! Their goal is to keep pets with their people by offering affordable services…read moreand products for the people in the areas they serve.

Finally, a success story! I've been eagerly awaiting the day I found a dog and would take one home…read more I checked the website before I left to make sure the one I wanted to see was still there and he was. It had been several months since I was here last and I couldn't remember what the protocol was for visits. Once I got inside, the man at the desk told me I could look around and then fill out a form about the one(s) I was interested in. When you first walk in, the cat wing is on left near the front desk; there's two hallways with dogs on the left, and the puppies and critters are on the right. I heard straight to the puppies, took one peek at him, and immediately went to the front to fill out the paperwork. After what seemed like a while, I was granted my visit. He took to me right away and I knew I was going to take him home. After the woman came here in to finalize the paperwork, she told me to go to the front to finalize his pet insurance. Things got a little chaotic because as I was in the middle of finishing his insurance, I was called by the other side to finalize his paperwork. We got everything straightened out, but it'd be nice if a better system were in place. Regardless, I finally got the puppy I wanted and was pleased with the service.

This will be my 3rd rescue from this location. We fell in love with this little guy at first sight!…read more He came from the 97 lab rescue. The show me Labs. Welcome Home Jack! His previous name was Paco. Thank you to all the awesome people who work here and do such wonderful work!

I found the staff compassionate and efficient. My dog that I adopted, Angeline (now Angel), had…read morebeen well cared for in this shelter. Her known history and medical care was well-documented. I was very impressed!

I have been volunteering here for 3-4 years…read more First off, the positives - which there are a lot. The CEO cares more about animals than anyone I've met. She is amazing and works tirelessly to make St. Louis a better place for animals and people. She's also very warm, empathetic and nonjudgmental toward anyone who needs to give up their pet or needs help. Staff is mostly the same way. The facility is awesome and constantly changing. I swear every time I go in, there's something new. It's definitely the cleanest shelter I've been in. There is a cat area and a dog area in a separate building. Sometimes the dogs overflow into the other building when they're crowded. The cat area has as many cats roaming freely as possible (ones that get along with one another and people). They do great with feral cats and socializing them. The dog building can be very overwhelming when all the dogs are riled up, but they do their best with calming music and sound dampening materials. The flexibility of volunteering is awesome. You do a training session for cats, dogs, or both then you can basically come anytime to walk dogs, clean enclosures, play with cats, do laundry or dishes, or really just sit in a room with a pup who needs some company. There are multiple volunteer programs too if you have more time to bond with an animal (fostering, staycation, 1:1 program, and more). Even if you only have 20 mins to run in and walk one dog, staff is so grateful. There is also a Facebook group where volunteers can post pics and talk about the animals! Adoption-wise: I adopted my cat, Bali, from CARE. She is absolutely amazing and I'm so grateful for her. I originally brought her home for a "straycation" (a short break from the shelter) because I wasn't sure if I was ready for a new cat after my previous one passed away. The straycation turned permanent after a week of seeing how perfect she was for my family. The adoption process was incredibly easy and I love how CARE makes sure to vet people before adopting and education people about declawing and letting their animals outside, etc. before allowing them to adopt. A few cons: As I mentioned a little, the dog area can be overwhelming. There are absolutely people who are happy to help you but sometimes everyone looks extremely busy. Policies change often which is difficult to keep up with - though they have been working hard on signage for this. Speaking of policies, it can be difficult to keep up with the protocol for volunteers/fosters at the adoption center. The feeling when you first walk in very much depends on who is working at the time. Sometimes, I arrive to welcoming staff and and can go right through to the cat area or the warehouse. Other times, I am looked at like I have 5 heads when I come to hangout with the cats or told I have to stay in the waiting area to receive foster supplies. It's a little odd to me that the front door is locked and requires you to ring the doorbell. I completely understand concern for safety but I don't know any other business that has a locked front door during regular hours and it feels less welcoming to be asked why I'm there before I'm allowed to come in. Finally, the veterinary care is sub-par. They recently built a vet area which is amazing, but I haven't had much luck with the actual vet and I know other volunteers with similar experience. Of course vet care is expensive and it's difficult to find vets who will volunteer their time or be paid minimally for a non-profit, but there is room for improvement nonetheless. The main vet is supposedly very experienced, but he has sent me home with numerous fosters who had issues after their alters or general medical issues. I have brought in cats for him to check out, told they were fine, but then they were very much not fine and had to be brought back in. He is completely unfazed by most things. I'm sure he has seen a lot of severe injuries in his career, but the cavalier attitude toward concerned foster parents is off-putting. My advice is to be very thorough and assertive with fosters - if you think something is wrong, don't give up just because they took a quick look and didn't notice anything obvious. Do some research in advance on how to recognize fleas, infections, etc. so that you can really examine the animal you're thinking about bringing home so that you don't inadvertently take on more than you can handle. Overall, I absolutely recommend CARE for both adoption and fostering/volunteering, just with those few caveats. Even with those concerns, CARE is the best shelter I've ever volunteered for and am proud to be a volunteer.

Our new veterinarian. We followed Dr. K here. She's the only one we trust with our kids.read more

My poor kitty baby was attacked during one of his outdoor adventures and I didn't have anyone to…read moretake him to quickly. Creekwood got me in the same day I called, took great care of my fur baby, made sure I wasn't spending an arm and a leg on unnecessary testing, and was super quick and to the point about everything. I haven't felt this comfortable at a vet's office in a very long time! I will be taking the rest of my fur babies here from now on!

Excellent care very knowledgeable with a very friendly staff. Always taking time to get to know you…read morepet and their needs and dislikes. Sincerely Cindychapman

I went here for a year or a year and a half because it's the vet that the rescue I adopted my cat…read morefrom recommended. They were great for a while, albeit it expensive. Then, my cat started experiencing tooth resorption, and they wanted to charge me $800 to pull a single tooth! Ended up going somewhere else where I paid half that. Everyone there is very friendly and the location is clean but I can't recommend them unless you have a *lot* of disposable income.

Should probably give Nancy a re-training on how to handle the public. I just called bc I'm having…read morean emergency with my dog and she rudely told me she has no doctor today and they wouldnt be able to get me in till the end of the month. Would not even let me tell her what was going on with my dog. We've been using this vet for 8 years and this is the last straw. Not only are your services grossly over priced but the help has gone down hill. We will NOT be back.

Lashley Animal Hospital has always treated Sheila Bean like she's their own Pug. They fuss over her…read moreand love on her so she's always happy to see them and isn't nervous at all. The veterinarians are great about listening to all of my concerns and they take the time to explain everything I need to know to give her the best care!

I rescued my my dog Aspen from APA. One day he crash couldn't stand and we had a rush to a vet. He…read morewas diagnosed with Addison's disease. He's a Great Pyrenees breed. He was given a Zycortal shot which gave him seizures. I recommend they put him on the alternative medicine pill form. Eventually, they agreed without taking another blood test. He crashed again in September 2025. This time an emergency and the old vet would not see him. I took him to Dr. Binder's who used to care for my dog's years ago and I adored. They had me bring him in immediately to VSS Animal hospital for critical conditions. Aspen was having an Addictions crisis. Dr. Binders team saved my dogs life.life and were very professional. VSS the same. They were concerned about my dog and not money. I am now on a plan and Aspen is doing much better. Even ornery... Hugs and thank you Both of my pups are seen now Aspen and Cara

My family and I have been clients of Binder for more than 20 years and have helped care for our…read morefurry loved ones through every stage of their lives. They are able to accommodate short-notice appointments, preventive care, and anything in-between. They are welcoming to all different social-levels of the animals and make arrangements for dogs who are particularly scared of the vet! I can't say enough wonderful things about this place and recommend them to anyone I can!

The Care in the compassion that is exhibited at Gateway by the doctor and the staff is excellentread more

I kringe Everytime I walk in there ,good doctor hate the lady that works up front she rude starts…read moreshit,were she got the doc coming out yelling at me for no reason not even trying to here my side. Over a perscription . They lost me as a customer,I will not tolerate being yelled at for no reason. I will find another vet. Where I don't kringe to walk in and talk to Julie. A Big No Thanks