I've been going to this location for the last almost 3 yrs with no problem. Lauren was great but left. Today I went for my scheduled visit for my dog to be met with an attitude and seemingly racist behavior from someone name yulia (or something like that) was rude and refused to service my dog. Also, The tech Lydia who was suggested by Lauren refused service. Incompetent and unprofessional. If you love your pup, DO NOT take them there. read more

Stopped in to get bone broth for our dogs and was greeted by the sweetest lady, who showed me right to it! The cashier was also friendly and fast read more

This petco is great, I shop for my cats and my dog. My dog midnight loves all the ladies at the groomer. Lauren did a great job this last time. All the ladies on the department side are always nice and helpful. Sometimes the lines get backed up but they cant help they only have two registers. Over all a good store. read more

Terrible customer service. I told the so called Manager I would not return to his store. He said it's ok. Out of stocks. Dirty. One cashier and lines. Price more than double than online. This company has lost their way. read more

Last haircut/ grooming they butchered my lapso alpso. They stated he was mated. I think it was easier for them to just shave. Also they nicked him twice. read more

Petco - Pet Stores Near Me - Brooksville, Florida

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My dog is a GIANT Schnauzer and weighs over 100 lbs. He thinks he is a mini poodle and doesn't realize how big he is. He is 4 years old and has been taken to breeder/groomers, High End Dog show groomers and no one could handle him. Some even wanted to sedate him. Regina is a "saint", she was able to not only groom and clean him, but she has done it for his past 3 cuts. He needs a strong hand and alot of love, he can tell if you are not sincere. He loves her. Every time we come in the staff is very welcoming. However, the area that you have to come in to, is a very narrow long walkway and only a couple dogs can fit at a time ... "If they are GIANT like mine" But the small ones you can stack a dozen just fine. Its easy to just go on the other side in the shopping area and they can call you through there. It was just an overall wonderful experience ... we will continue to go. And you can imagine with my dogs size, we easily pay over 100 dollars every time. (But that's anywhere ... its just the price for a big dog.) By the way 5 stars up there only says great BUT ... The experience and quality were superior. Thanks so much for your great work staff and Regina. YOU GUYS ROCK !!!! read more

I took my dog to be groomed here for a year and a half. I spent over $150 each time for my large breed dog. She hated going there and tried to leave each time. I should have listened to the dog but thought she was just being fussy. I was paying $28 extra for the add on package each time and gave a tip every time. I almost never got the bandana. But what got me mad was twice they did NOT clip her nails! It made me wonder what else they didn't do that I PAID for. I take her to a new place now that is 30% cheaper and better! And best of all, they take only 2 hours to groom her not 5! She doesn't have to sit in a cage and cry waiting for me! That's why she hated it so much!!! No dog should have to sit at a groomers that long! They overbook! If you love your dog, don't go to PetCo Grooming! read more

Have read previous comments about the Vet services. Made the appointment, they diligently reminded me, per my request. Absolutely great experience with them. All was very professional and highly recommend. read more

picked up my dog covered in dander and his hair clippings after paying 110$ for a bath and haircut. called and complained and manager told me it was my fault for not taking care of my dog.. will not be coming back read more

Clean store has what I need people are nice and grooming is great!!! Fish small animals food and lots toys......will come here again

My dogs med was shipped and delayed 3 times only to find out it never shipped not once. These people are total liars and the company is shit. Do not use them for anything important. read more

Every can of cat food is rancid. Makes my cats sick both ends. Now, they sniff first, and I take it back in opened cans. Any brand is trucked across several states in non refrigerated trucks in this ungodly southern heat. Then, "sometimes " they don't get to unload it, as soon as it arrives, as the clerk stated. Great, they give refunds, but my cats are hungry. Called corporate Applaws and they shipped food my cats never had and this store doesn't carry, wtf. Petco doesn't listen, Applaws either and they don't care, neither the store or corporate or the food supplier. read more

Tried to have my malshipoo groomed. They wouldn't do it because it might be hard to do. Maybe petco needs to hire groomers capable of doing their job even if it's hard. read more

I absolutely adore my pets and I've been "blessed" with one that has a rare, incurable genetic predisposition towards bladder stones. If that weren't bad enough, he is prone to the rarest type of stone that is often deadly, impassable and always needs surgical intervention. We have kept him stone-free for several years by using a prescription diet food. Even through the pandemic, this location was able to carry his food when we needed it. They allowed me to call a few days prior to us running out and they'd have it waiting for me at the store. That kind of service is to be celebrated and acknowledged. I highly recommend Petco for all of your pets needs. They actually care and go the extra mile to make taking care of our beloved pets that much easier and less stressful. read more

We took our 2 babies to have shampoos, deshedding and teeth brushed. They were ok our so we thought until the evening. They were itching incessantly. Never before in their 7 and 10 years respectfully have they had any skin or itching issues. We bought anti itch spray. As I was applying it, I saw how red and irritated their mouths were a well. IDK what happened there or why they have had such horrible reactions but I will never bring my dogs there again. read more

Sarah was rude and made a stank face at me when she literally got behind me as if i was in the way

We came here to pick out some fish for my son! The employee working in the aquatic area was very knowledgeable and gave me so much information on setting up our tank. She then helped us pick the fish that went best together and would suit our size tank. The store was also very clean and all the animals seemed to be in very good health! read more

The groomer today was wonderful. She fit me in this morning and knew the special need of my dog. She did a great job and was very knowledgeable, caring and you could tell she cared about my dog. Thank you! read more

Grooming was a breeze for our 16 year young Border Collie Mixed! Kaeli D. was wonderful, gentle, and very kind to my doggy, mentioned above. Kaeli D. went far and beyond the call of just "trimming" Midnight's nail trim + buffing; Kaeli D. advised me (as requested) regarding my doggy's undercoat and showed me the proper brush to purchase, if wanted to buy, for Midnight; no pressure whatsoever! She is so kind to both doggies and human. Give Kaeli D. a five(5) star review ****+ for she is a valuable employee. Kaeli D., Thank you! read more

I'm very disappointed in how they take care of their reptiles. They had a ball python with stuck eye caps that was upset and dying then all they did was poke at it and say, 'Its alive'. I went over to look at more reptiles and one of their crested geckos eyes were not only sunken in but he was emaciated. I have never seen that many sick reptiles in one pet store before, and I do not recommend getting any reptiles here or else you will have some very expensive vet bills. read more

Visited the vet clinic last month with our cat Bob, vet Julie and tech were very thorough and made sure we were able to afford Bob's ongoing treatment, the first vet I've seen here in Florida that cared about the pet's treatment first and money later. Thank you read more

Petco - Pet Stores Near Me - Brooksville, Florida

Horrible experience here. Waited for someone, anyone, to help us in the hamster section. The young gal with long blonde hair and older woman pretended to not hear me as they stood at the cash register without a line. We waited and waited, but eventually left. Not sure how they have 4 stars or any, because they make their customers feel like their business is not even wanted. read more

four days prior to me bringing my nine week old puppy in for training the trainer Simone called me to tell me that she canceled my puppy, because she's not a good fit for her I said why are you canceling her? She's you've never met her she said she's not a good fit for the store you better find somebody else just like that!!!!! read more

Simone was such an awesome trainer with our high energy Aussie retriever puppy I can't even explain how great training in her class was for us. We knew some training stuff but Simone had so much to teach us. She told us on our first class that one day we would be able to leave a cheeseburger on the table and come back and the cheeseburger would still be there...this weekend we had a family party with 12 people and a table full of food and not once did our pup even try to take food. He was socialized and wonderfully behaved. it's been a long year and a half and hard work with him but with Simone's guidance he's reaching the wonderful dog we knew he would be! thank you! read more

I go here often. I buy my rescue dogs food and treats from here as well as his toys and clothes (he gets cold at night). The staff is very friendly, they have no problem helping a customer find any items. I enjoy going here and enjoy when they have different holiday displays (valentines, Christmas, Halloween etc). read more

Pros: Amy is a great groomer. You won't easily get an appointment with her, however. Wide selection of foods, toys, bedding, treats and cleaning products Better customer service and larger than Pet Supermarket and other competing businesses in the Natire Coast area Cons: another overpriced chain...most things can be more easily and affordably purchased on Amazon or eBay. Most customers don't want to spend a lot on a toy that most breeds of any size can destroy within a week. About the same amount of money could be spent on more custom items at local boutiques and businesses, which would support local small business proprietors. read more

Petco Grooming is wonderful. My 2 dogs absolutely love getting pampered. I have been extremely lucky to have groomers who love my girls. They are very passionate about what they do. I will always take my fur babies to Petco read more

I just love this place. Variety, clean your employees are just amazing. Discounts and coupons ate great. Keep it up.

Very impressed with the care my Doberman received at Pet Co. Everyone was very friendly and the check in and out process was very smooth. We will definitely be returning. Ty Pet Co! read more

I shop at this location all the time for the last 10 years for all my pet needs and today I was in to get my dogs some good and treats and I had the best cashier ever for this location. Skylynn was the cashier that I had and she was so professional, friendly, courteous & right on top of things with my purchase. Was a pleasant visit I had today and she was so efficient with my order and coupons that the this was the first time in10 years that I did not have to question my receipt A big shout of to Skylynn and I sure hope the next time I go into this store she is my cashier again. read more

Petco Grooming is Amazing Nikki is so amazing with my Jacob. He looks forward to seeing her every other weekend. She does a full inspection and gives me a report when I come to pick him up. I am 100% satisfied and will continue to go to Petco and Nikki for all Jacob's grooming needs. The whole team treats us like family. read more

My dog look great after getting her haircut. I would recommend anyone to go to them if your dog needs a haircut

We had a horrible encounter with Petco grooming in Brooksville, FL. We have a golden doodle who is curly and lightly matted on his stomach. As soon as we walked in the atmosphere was unwelcoming and unkind. This was my first time and my dogs first time at this facility and I will never go back again.You could sense the staff was upset that I walked in with a fluffy dog that they would need to spend time cutting. Mary was the groomer I was assigned. When assessing our dog, she was pulling on our dogs' collar and fur, and he was yelping in front of me in pain. Can't imagine what would have happened if I left him in her hands without my supervision. Mary said to me that she could tell "He wouldn't behave on the table," even though he is a one year old and naturally energetic, sweet dog. She then dared to tell me that the curly hair (which I brush every week) on his back was "matted," and the only option was to cut him all the way to his skin, after I clearly pointed out no matting and stated how I wanted a trim. I think this staff was discouraged with my long-haired dog and didn't want to put the time and effort into the job. I will inform everyone and all of my friends never to go here. read more

Always excited to see my fur babies. They know my babies by name and show them so much love and kindness. I feel very comfortable taking them there and recommend to anyone. Amanda read more

Caring and compassionate staff. Was there at a very difficult time, will always have my loyalty. Only suggestion would be to look into another answering service for your business, very poor customer service. read more

i always go here for my pet needs! i am so pleased with the excellent customer service i receive each and every visit. If you even look like you need help the employees will be right there to lend a hand! read more

Love this store and so dose my pets .its clean staff is awesome and the dog trainers are very good at what they do .grooming is good too !!

Very clean, compared to other pet stores I've been to. Not much for a variety of pets though. The fish selection is one of the best I've seen and was considering an aquarium. However, to get someones attention is difficult. I asked this one person and his response was, "I just clean" - well that's good! But I never was directed to someone who could help me. I was mostly window shopping since my mother-in-law was getting supplies for her dog. I would come back but after I did a little research online as to what I wanted. read more

All of the groomers are both people and pet friendly. Regina goes over and above! She always takes in to consideration that our fur baby had an ACL repair over 1 year ago! Regina talks to Elsa and physically lifts her up and down just to trim her nails. read more

This Petco is extremely clean and well taken care of. Bryan specifically is a great worker and it's obvious he cares about the animals. He gave great customer service and was knowledgeable about aquariums. No dead fish or animals in sight read more