My best friend put her cat down today and chose not to use Nature's Pet Loss, which is well within her right. She was nice enough to let them know she took a different route, and they bullied and guilt tripped her. "Sorry for your loss" was all that needed to be said if anything at all after her initial message, instead my best friend who was already heart broken by her cats aggressive mammary cancer, was shamed. Im not including the entire conversation, just the first few unnecessary messages. You dont even know what route she decided to take at all. Cremation may not even be the choice she made, which is none of your business. Gross behavior by someone who deals with such delicate clientele. read more

Natures Pet Loss - Pet Cremation Services Near Me - Brooksville, Florida

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When you lose your best friend it is important to have compassionate and caring people. Joyce and Dorothy were clearly concerned for me and my baby. I recommend them without reservation. I got caring and respectful help, they followed up and made sure I was taking care of myself, because my grief has been, and still is almost unbearable. They drove an hour to get my best friend and bring her to their facility. When they saw the state I was in, I got hugs. These are wonderful people. I picked up my Grace's remains yesterday. They took care of me too. Their facility is beautiful, and Dorothy helped me to the car. read more

Natures Pet Loss - The facility in Brooksville - Pet Cremation Services Near Me - Brooksville, Florida

if you offer 24 hour service you should make sure you can provide that instead of making multiple excuses why calls were not taken . I do not like being contacted weeks later via text being told we were wrong for our review which got taken down by google or by the company. I don't know. That doesn't matter. I know the company apologized but we both missed work because we had to wait for another place to open at 9 am. It hurts to have a company message my personal phone over a review telling me that my husband and I were wrong for our review making us out to be liars or something ( our perception) during our time of grief when i request for you to stop please respect that. you can always comment back on google it's tough enough loosing a love one. I'm sure you are a great company bc that's why wanted to come to you to begin with. But sadly our experience was not great. read more

Joyce and her team came to pick up our 11yo Cavalier King Charles Spaniel "Bella" when she passed in her sleep this Christmas Eve. The care, the genuine concern and tenderness of entire process of Aquamation and returning Bella's remains to us is remarkable. The Folks at Natures Pet Loss are the absolute best and my Wife and I give the highest recommendation of them. It's painful to lose a beloved pet and they made it respectful and loving. Gary & Juliane read more

Natures Pet Loss - Pet Cremation Services Near Me - Brooksville, Florida

If I can give extra star I would, very professional, caring, very respectful to you and your beloved pet that you lost. I lost my girl midnight before Hurricane Ian come and I call around 3-4am in the morning, barely able to talk because I cry so much, the lady on the phone was very patient with me and take time with me to schedule to bring the body of my girl to be aquamation asap. I'm very lucky and thankful that they can take her right in the morning before Hurricane come. At that time my brain doesn't work well, I have no idea what to do if I can't find a place. Also when I pick up my baby remain, theydeliver her to my car with best care and respect. This is the best place in town that do their job with passionate, respect and care. Thank you very much, much thankful and appreciated . read more

They were amazing when it came to my step dad's dog Lucy. We had lost my step dad just a few months prior and I spent thousands trying to keep her alive, only to come home from work to find she had passed on. My spouse brought her to natures pet loss for me, and since I couldn't come to pick anything out for her, the owner personally texted me and made sure I was able to pick everything out, and kept me updated. Saturday I ended up having to put my shepherd down, and called natures pet loss to find a time to bring his body in, and she answered right away even though it was past 10 at night and met me first thing Sunday morning. The vet that I went to to put him down left me with a very traumatic experience, but natures pet loss really helped me through that. She let me know she was formerly in the medical field, and talked me through everything in terms that I as a nursing student understood a lot more; and gave me advise for if I ever have to go through it again. She even walked me through how to make a shadow box to put his paw print in. She helped me with getting him out of the car, and let me continue to say goodbye and grieve for as long as I needed to. I am so so grateful for them, and all of their help with navigating this difficult time. I will never again do a fire cremation, and will continue to bring my pets to them, and it gives me peace of mind that I know that I am getting my pet back, and only pet pet back read more

This is my 2nd visit to Natures Pet Loss. My pup, Cocopuffy was cremated there about 3 1/2 yrs ago. The experience was warming and friendly. Joyce talked with us about the process and even took us around where its done to see the equipment and explain the process. I highly recommend this way of cremation to every pet parent. On the 8th of February, my kitty Rudy at almost 15yrs of age was diagnosed with terminal cancer and some other bad problems very suddenly. I had to make that terrible decision of letting him go on to heaven that day. Afterwards I brought Rudy to Natures Pet Loss for his cremation. Once again greeted with such professionalism and kindness. I trust them whole heartedly. read more

Natures Pet Loss - Cocopuff - Pet Cremation Services Near Me - Brooksville, Florida

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Wonderful and knowledgeable staff. As someone who worked in a fire crematory, this process is so much better and more gentle. You take home more of your fur babies remains than with fire and you KNOW they're yours by how they are placed inside the chamber. I even got back my bunnies microchip! They treated us like family and we are truly grateful. read more

They took great care of my dog Oakley last year. I knew I would be back. And I did. Bought my precious dog Dooley in. They truly care about how and why they do this business. They truly care about our fur babies. read more

Bob,Merri & Myles Ward Spring Hill Samantha was such a sweetheart. Samantha explained the entire process in such detail, we knew our 14yr old Violet was getting the very best care you could ask for. With Samantha's loving and caring personality she made the passing of violet a little easier. We had our violet back with us in a few days.It was a unique experience that we will never forget. read more

I can not even put into words how amazing they are! During such a hard time, they make it easier. This is now the second time bringing a beloved pet to them and I would never go anywhere else. The kindness and compassion they show is genuine and surpasses my expectations!! Thank you for a job well done! read more

What a wonderful place to take your loved one. Joyce and her staff went far beyond the call of duty, I am more than grateful to have found out about this place. Joyce even went to the vets and picked up my little Paco and treated him with the utmost respect. She even had a beautiful viewing room which made the grieving process so much more bearable seeing him one last time. It looked like he was sleeping. Again, Thank you for helping in such a sad time of need. read more

Cannot say enough about the care and compassion given by them...they are truly a. Blessing in a very hard time

Joyce and Samantha were so sweet, kind, and compassionate. We were greeted with a hug, and treated with the upmost care and respect. The establishment is so beautiful. All the Urns, necklaces, and urn holders are so beautiful and very reasonably priced. I love their grieving room where it's private and you can have as much time as you want with your loved one. They are very knowledgeable about the entire process and explain it to you to where you understand it. The process takes only 7 days which is much better than a vet office and the aqua cremation you get back more of your loved one than you would a traditional cremation. I really implore everyone to use them as your place in your time of need. I lost my Baby Halo cat of 16 years to thyroid cancer and it was devastating but they made the entire process so much better for me. They took care of everything. Thank you again Samantha and Joyce! read more

Joyce and staff are second to none! Never heard of water cremation before our dog groomer introduced us. Once you understand the process you immediately know you are giving your family member loved one (in our case 13.5 yr old border collie) the very best care possible. In our time of need, Joyce was there! It is also the people aspect of this business that separates NPL from the rest. Integrity, dignity, respect - everything they do comes across as genuine love and care. My daughter was struggling and Joyce reached out as a Mom or Angel with a huge heart giving practical healthy wisdom on how to grieve. Honestly thought it would be way more expensive and it still would have been worth it!! Few businesses have the best products, the best customer service then surprise you with a more than a fair bill. Natures Pet Loss will be there 24 x 7 when you need them. People from other counties visit and now understand why - a truly unique experience that you won't regret! read more

Natures Pet Loss - Our beloved Herschel - the dog who never met someone he did not like! - Pet Cremation Services Near Me - Brooksville, Florida

Update- I called Joyce for a second family member that I lost in less than a year. Who else but Joyce would come to my house at 11:30pm and stay with me for almost 2 hours in the wee hours of the morning. She is amazing and I would highly highly highly recommend her. She is an angel. read more

AS GOOD AS YOU CAN GET.... this place is amazing i told you guys i would put up a review after i picked up my fur angel and that is exactly what i am doing.... Joyce put so much time into my family member that i was over whelmed with emotion on how great everything tuned out.... she is so sensitive and compassionate.... she walks your family member out to the car and even buckles them in... i could have asked for a better service and WILL BE RECOMMENDING THEM TO EVERYONE I KNOW read more